J.L. Freed Honda

My Preferred Way of Doing Business I appreciate the way the whole service center is run. Never a question left unaddressed. From the length of time I can expect to wait to the availab I appreciate the way the whole service center is run. Never a question left unaddressed. From the length of time I can expect to wait to the availability of parts and the associated costs with the work to be done, I couldn't be happier. Great experience every time. More

Great experience Came in to pick up my hrv for an oil change. Wanted to talk to a salesperson about trading in another car but wasn’t sure if we would be able to. Ende Came in to pick up my hrv for an oil change. Wanted to talk to a salesperson about trading in another car but wasn’t sure if we would be able to. Ended up getting a great deal on a brand new 2019 civic that will help my growing family. More

Very Efficient! Negotiated the price prior to arrival and everything went according to plan. Sales person was available when he said he would be and gave me his undiv Negotiated the price prior to arrival and everything went according to plan. Sales person was available when he said he would be and gave me his undivided attention until the transaction was complete. More

Wiper blades were needed. Service was quick and courteous an Wiper blades were needed and service was prompted and courteous. I would recommend J.L. Freed to anyone . Service attended to all my cars needs. Wiper blades were needed and service was prompted and courteous. I would recommend J.L. Freed to anyone . Service attended to all my cars needs. More

Positive Experience I had a great experience this week at J.L. Freed Honda. I brought my car in for an oil change and it was done quickly. It was also complimentary due t I had a great experience this week at J.L. Freed Honda. I brought my car in for an oil change and it was done quickly. It was also complimentary due to a less than positive experience I had a few weeks back. I have always had a positive experience in the six years I’ve been bringing my car here, and when I expressed my dissatisfaction I was contacted promptly and the situation was resolved. I very much appreciated this attention to customer service which is what I’ve always experienced at J.L. Freed. More

Excellent as usual! Excellent as usual. You do not disappoint. Good product, good service.👍👏this is why I am a committed Honda owner. Thank you so much😀bye. Excellent as usual. You do not disappoint. Good product, good service.👍👏this is why I am a committed Honda owner. Thank you so much😀bye. More

Repair performed effectively Redundant communication with 2 reps I should only have to talk to 1 person. I requested a free inspection on the phone in advance and in person when Redundant communication with 2 reps I should only have to talk to 1 person. I requested a free inspection on the phone in advance and in person when I dropped off the car, but I was still charged for the inspection on my invoice. I had to request the free inspection for a third time before they got it right. The repair (spool valve) was made quickly. More

New Car Purchase Geoff and Jason were very professional and treated me with respect. Geoff showed me how to operate and use the technology in my honda accord. Geoff and Jason were very professional and treated me with respect. Geoff showed me how to operate and use the technology in my honda accord. More

Excellent Experience Mark & Darren were very helpful and made the process very easy. When on a time constraint, they did everything that they could to allow the process to Mark & Darren were very helpful and made the process very easy. When on a time constraint, they did everything that they could to allow the process to be quick and seamless. I would recommend both gentlemen as well as the dealership to friends and family! More

Quick fast oil change Everyone is always friendly, helpful and explains any concerns they may find, without pressure to take on unnecessary repairs. I would recommend this Everyone is always friendly, helpful and explains any concerns they may find, without pressure to take on unnecessary repairs. I would recommend this service center for all repairs. More