J.L. Freed Honda

Efficient, knowledgeable and pleasant. Just a pleasant experience. They kept me informed throughout the service. All explained nicely. Comfortable waiting area. Water bottles could be a lit Just a pleasant experience. They kept me informed throughout the service. All explained nicely. Comfortable waiting area. Water bottles could be a little colder. Could go better on time estimates. More

Service appointment Made an appointment online a couple days prior and when I arrived they had no record of it, even though I provided the confirmation email I received. Made an appointment online a couple days prior and when I arrived they had no record of it, even though I provided the confirmation email I received. Otherwise, everyone was friendly and my car was ready sooner than anticipated. More

Excellent Experience This was our third purchase from Jerry Gonzalez and he has proved to be the ultimate professional and attention to detail. WE also have had good exper This was our third purchase from Jerry Gonzalez and he has proved to be the ultimate professional and attention to detail. WE also have had good experience with Freed's service department More

Great Buying Experience We came in to the dealership "just looking" since we were in no rush to purchase a car. We drove the CRV and discussed models/options. Told Jerry Go We came in to the dealership "just looking" since we were in no rush to purchase a car. We drove the CRV and discussed models/options. Told Jerry Gonzalez (salesman) that we were still looking and trying to find the best deal. Jerry told us that if we found a good deal, to give him the opportunity to match it. A few weeks later we contacted Jerry; he matched our best deal, and we bought the CRV at JL Freed. It was the easiest car we ever bought. More

Great experience Overall the experience at JL Freed was very good. The customer service was excellent and the sales team was very accommodating. I got the car I wanted Overall the experience at JL Freed was very good. The customer service was excellent and the sales team was very accommodating. I got the car I wanted for a price that worked for me. I would recommend JL Freed to anyone I knew in the market for a new car. More

Noise Resolved Chris Roatche (Service Advisor) and Eric (Shop Technician for over 35 years at JL Freed) provided excellence service to resolve the intermittent noise Chris Roatche (Service Advisor) and Eric (Shop Technician for over 35 years at JL Freed) provided excellence service to resolve the intermittent noise problem I was hearing. Chris was able to have Eric go with me for a drive test. Since the noise was intermittent, it would be hard for anyone to hear what I was hearing. Eric was able to diagnose the problem from the passenger seat. Eric was able to fix the problem right away. The coordination between Chris and Eric saved me a lot of time and aggravation. Very much appreciated ! More

Not bad for Prez Day! We were told the Friday before the holiday just to come on in as the service department would be busy. We had two tires replaced and an oil change. We We were told the Friday before the holiday just to come on in as the service department would be busy. We had two tires replaced and an oil change. We were finished and on the road within an 90 minutes. No complaints! More

Exceptional service and quality products! After purchasing a Pilot in 2016 from JL Freed I knew this was the place to do business. We have been very satisfied with the personal attention we re After purchasing a Pilot in 2016 from JL Freed I knew this was the place to do business. We have been very satisfied with the personal attention we receive every time we get our vehicle serviced. We decided to get a other vehicle and met with Sales Associate David Cha. Mr Cha is a pure professional. He makes you feel welcome and at ease. Not once did he try and sell me something that wasn’t within our budget or plan. He is very knowledgeable of the Honda products and very patient. We looked at several vehicles and test drove a few. After making our decision he personally picked me up at the house for my convenience. The process was very efficient and painless. I would highly recommend David Cha to all my friends and future customers. He definitely exceeded our expectations! Chris Beck was also very professional and efficient in processing the paperwork. More

Excellent Even though our credit was less than super they were able to put us in a brand new car! Extremely friendly, if you’re in need of a car definitely sto Even though our credit was less than super they were able to put us in a brand new car! Extremely friendly, if you’re in need of a car definitely stop by! More

friendly, helpful, respectful staff My 2018 vehicle has been in for recalls twice this month. My experience with JL Freed has been great. From the individual answering the phones, to the My 2018 vehicle has been in for recalls twice this month. My experience with JL Freed has been great. From the individual answering the phones, to the service center office staff, to the men who bring my car to me when my services are complete, this center is exceptional! More