J.L. Freed Honda

Great! Jake and his team were so incredibly helpful. We got an incredible amount of attention, speedy service, and walked away with the exact car we wanted. Jake and his team were so incredibly helpful. We got an incredible amount of attention, speedy service, and walked away with the exact car we wanted. Would go back for another car in a second! More

Danny Service Chris Ofner always handles my service and gives me exceptional service every time. Completely satisfied every time Holly also is friendly and prof Chris Ofner always handles my service and gives me exceptional service every time. Completely satisfied every time Holly also is friendly and professional Great employees More

Geoff was awesome, my new car is awesome too Geoff helped me into a new lease and I love the new car. I didn’t pay more than I wanted and was out driving pretty quickly. Geoff helped me into a new lease and I love the new car. I didn’t pay more than I wanted and was out driving pretty quickly. More

New car purchase I recently purchased a new Honda Civic from Ron Malon. I was extremely pleased with the customer service, Ron was professional and knowledgeable about I recently purchased a new Honda Civic from Ron Malon. I was extremely pleased with the customer service, Ron was professional and knowledgeable about the product he was presenting. He was very patient during my "decision-making" stage. Ron came in on his day off to accommodate me. He is just an all around genuinely nice guy which made for a pleasant car buying experience. He set my phone up with the blue tooth and Apple car play feature before I left the lot with my new purchase. I can't say enough positive things about my experience at JL Freed More

Great Service-Melissa Nyce the Best! The service was fast and great. Melissa Nyce gets everything done so efficiently! Went in for rear brakes and tire rotation and balance. Everything wa The service was fast and great. Melissa Nyce gets everything done so efficiently! Went in for rear brakes and tire rotation and balance. Everything was fine in about an hour and a half. They even gave me a heads up on what I would need in another ten thousand miles or so— no pressure! More

First time buying at J. L. Freed (used car). Walked in and spent two and a half hours talking and test driving cars. Salesperson (Nico) was very knowledgeable, helpful, and patient (I am not an e Walked in and spent two and a half hours talking and test driving cars. Salesperson (Nico) was very knowledgeable, helpful, and patient (I am not an easy sell). I returned in the evening with my wife and spent more time considering all options - including leasing a new car. Again, patient, informative and helpful. We ended up buying a certified pre-owned. Happy with the service and the car. More

Recall for 2018 CRV Minder Light I gave a 5 star rating because the service was excellent from beginning to end.. I went in for just one adjustment. Honda service took care of the rec I gave a 5 star rating because the service was excellent from beginning to end.. I went in for just one adjustment. Honda service took care of the recall and inspected other parts of my car to make sure everything was running smoothly. I appreciated the professional service and the friendly atmosphere.. More

Awesome! I absolutely love the JL Freed dealership and their service department! I have been coming to JL Freed since 2004 and have never been disappointed. I absolutely love the JL Freed dealership and their service department! I have been coming to JL Freed since 2004 and have never been disappointed. More

Always a long wait We are big fans of the customer service at JL Freed but this is the second time that a service appointment was an all day event. previously we waited We are big fans of the customer service at JL Freed but this is the second time that a service appointment was an all day event. previously we waited several hours for oil changes on 2 of our cars despite having made appointments. This time I received a confirmation saying my appointment was 730am and was told the service would take 2 hours yet my car wasnt taken in until about 3pm and was done around 4pm. I was also told my appt couldnt be on a weekend so this left me shuffling around daycare pickup and arrangements for a ride thoughout the day as the time kept shifting. We like your dealership but If the service dept continues to operate like this we may need to go elsewhere. More

Always friendly, helpful and willing to help The service staff is always helpful and I definitely recommend them. Chris is always great to work with and does his best to make sure any issue is a The service staff is always helpful and I definitely recommend them. Chris is always great to work with and does his best to make sure any issue is addressed and corrected. More