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J.L. Freed Honda

Montgomeryville, PA

4.4
1,520 Reviews

685 Bethlehem Pike

Montgomeryville, PA

18936

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Showing 1,520 reviews

March 10, 2019

Easy oil change! All I needed was an oil change. They said how long I would have to wait. The waiting room was very comfortable. They had drinks and cookies. I was ver More

by BARBWALTENBAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of anyone's names.
March 09, 2019

Very efficient and wonderful work. The service was excellent. Very pleased with the thorough job that Chris performed on my car. Very friendly service when I came to pick up my vehicle. More

by JATKINS668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ofner
March 09, 2019

Perfect service as usual! Your team is the best. Always a perfect experience.I also appreciate the upcoming service reminders so I can plan my budget for the next visit. More

by sdonohoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ofner
March 09, 2019

Took my complaint very seriously bought car on a Monday; problems on Thursday. They found and fixed the problem without charge - thermostat. had failed; they replaced it . Very More

by carobooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Dorf, David Cha
Mar 11, 2019 -

J.L. Freed Honda responded

Your complete satisfaction is out goal! We appreciate your time to share your experience and positive resolution to your issue, We truly appreciate your business. Thank you.

March 08, 2019

Left Hanging Service Adviser (Brandon) left us hanging as to when our Pilot would be finished. He said our vehicle should be done by 5:30 pm but would call to le More

by jimpateakins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
March 08, 2019

Just cam in for an oil change. My only complaint t was the service rep did not reset my dashboad to show 100%. I checked it after I left and had to return to have it reset. They di More

by CSHARKEY15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ofner
March 08, 2019

Completely satisfied I was more than satisfied with the service and more importantly the representatives in the service department during my visit. The service is clean a More

by ICEPRINCESS215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Bennett
March 07, 2019

Recall Staff was helpful and courteous. Did not exaggerate estimated time for repair. Was done in the stated time. (One hour). Second visit to Freed. Will us More

by BFARRELL77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine
March 07, 2019

Polite, quick service. Had to have a new key fob for my car as I lost one set. It only took them less than one hour. They also checked the fluids in my car and other basic p More

by JEANNOWACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Beck
March 07, 2019

Pleasant and efficient. Our salesperson Pat, was very knowledgeable and made our car buying experience at J.L. Freed stress less and pleasant. Once we selected our new vehicl More

by HADAMS1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Colucci
Mar 09, 2019 -

J.L. Freed Honda responded

We appreciate the time you spent sharing your 5***** experience with Pat at our dealership. Thank you for giving us the opportunity to serve you. Thank you for your business and much good luck with your new Honda!

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