J.L. Freed Honda
Montgomeryville, PA
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Quick service and friendly advisors. The service was prompt and courteous. I recieved good advice and the tech. Advisor was helpful with questions,both Melissa Nyce and Michael Sipes. W The service was prompt and courteous. I recieved good advice and the tech. Advisor was helpful with questions,both Melissa Nyce and Michael Sipes. Will recommend to friends and family. More
Never disappointed yet in their service I have been using JLFreed since 2014 and have not been disappointed in their service or recommendations for car care. We take our Hondas and Toyotas h I have been using JLFreed since 2014 and have not been disappointed in their service or recommendations for car care. We take our Hondas and Toyotas here for oil change, tires, inspection. Service is usually quick. Always very polite. I never feel I are being taken advantage of. I am always happy when I leave and never feel disappointed. I have not worked with anyone in particular and have been satisfied with all the employees over the course of the past few years. Hours are very convenient. Keep up the good work. Nancy Ciasullo More
Easy and low stress. Our salesman, Jerry Gonzales, is the reason we chose to buy a Honda again. When I first visited the dealer I explained that I was just looking at what Our salesman, Jerry Gonzales, is the reason we chose to buy a Honda again. When I first visited the dealer I explained that I was just looking at what was available and probably would not be doing anything till April 1st. He listened to me and didn't push me to lease that day. Not only did we decide to get the CRV early, we also got an HRV. We could have gotten a lower payment on a different make of vehicle, but his respect ment more. And once we agreed on our deal everything went smoothly. So happy to have my CRV. I love it! Waiting on the HRV to be delivered and I'm sure I'll love it too! More
service review service center is good and they are helpful and nice Honda I have is pretty good so far most of the time things get worked on is done right awa service center is good and they are helpful and nice Honda I have is pretty good so far most of the time things get worked on is done right away More
WELL DONE! The staff is consistantly friendly and professional. I have been driving Honda vehicles since 1988 and I have always enjoyed the no pressure experienc The staff is consistantly friendly and professional. I have been driving Honda vehicles since 1988 and I have always enjoyed the no pressure experience your facility has offered. More
Wonderful. Ron was great. He was kind and efficient. No question seemed to bother him. I valued his honesty and his continued and timely follow up. Ron was great. He was kind and efficient. No question seemed to bother him. I valued his honesty and his continued and timely follow up. More
Scheduled appointment was to long Appointment was for 10:00 a state inspection/emissions. I didn’t check out until 12:20. Two hours and twenty minutes for a scheduled appointment is un Appointment was for 10:00 a state inspection/emissions. I didn’t check out until 12:20. Two hours and twenty minutes for a scheduled appointment is unrealistic. More
Great Service for Being Unscheduled I brought my car in for an oil change and it needed some other stuff that had to be scheduled but they were able to work with me and do all of the rep I brought my car in for an oil change and it needed some other stuff that had to be scheduled but they were able to work with me and do all of the repairs/changes that day even through I didn't make an appointment for those items. It was awesome. More
Still disappointed Third time was not a charm. Online appointment system is pointless, as none of the information provided gets forwarded to the dealership. Staff was in Third time was not a charm. Online appointment system is pointless, as none of the information provided gets forwarded to the dealership. Staff was inconsiderate of my time and appeared to not care wether or not I bring my business to them. I will not be returning for any future service. More
Geoff was a pleasure to work with . I knew what I wanted going into the sale and was not pressured to get more than I wanted. I was anxious before , but the experience at j.l.freeds cal I knew what I wanted going into the sale and was not pressured to get more than I wanted. I was anxious before , but the experience at j.l.freeds calmed me down. More