J.L. Freed Honda

Civc Lease Sales Manager Darren Tolbert and Sales Consultant Jake Klein were both up front and honest in their dealings with us on or trade in and lease options Sales Manager Darren Tolbert and Sales Consultant Jake Klein were both up front and honest in their dealings with us on or trade in and lease options. More

Most enjoyable car deal ever So many questions, so many options. Staff at JL Freed could not have been more helpful and informative when making my decision to fit my needs. Neve So many questions, so many options. Staff at JL Freed could not have been more helpful and informative when making my decision to fit my needs. Never pushy or rushed through the process. More

Customer Service at it’s best! Called ahead with no appointment and they took me right away. They assessed the problem, it was going to take longer than they thought. They shuttled Called ahead with no appointment and they took me right away. They assessed the problem, it was going to take longer than they thought. They shuttled me back to my house, called a few hours later and kept my cost super low without adding in Labor Cost. Caring Customer service makes customers returning and new referrals coming your way. More

Great service respectful about my time got me in and out I had a timing belt put in gave me a free loaner Price was fair stayed in contact with me the whole respectful about my time got me in and out I had a timing belt put in gave me a free loaner Price was fair stayed in contact with me the whole time More

My 2012 CR-V Service on 22MAR2019 The service at J.L. Freed is exceptional, from the moment you drive in and are promptly greeted by your initial service contact, to the point of depar The service at J.L. Freed is exceptional, from the moment you drive in and are promptly greeted by your initial service contact, to the point of departure, when you pay you bill, and your car is conveniently positioned for you right outside the shop under cover. The quantity (sufficient number of technicians), and caliber of the service technicians must be top-notch because of their accurate analysis and execution speed. The service advisor, Ken, who handled my case was very helpful and curteous. A pleasant greeting from the cashier completes the experience, and your car is waiting just a few steps away. Keep of the good work...you have exactly the right formula for providing top notch customer service! More

Great customer service I brought over an old crv and Mike in service treated me and my son as if we’ve been customers for years. We already have an appt for next week for ou I brought over an old crv and Mike in service treated me and my son as if we’ve been customers for years. We already have an appt for next week for our inspection More

Personal attention Very satisfied. Everyone professional. I had questions about the backup camera and an employee took me to my car and showed me where the camera was an Very satisfied. Everyone professional. I had questions about the backup camera and an employee took me to my car and showed me where the camera was and how to keep it clean. I really appreciated the personal attention. Jake Klein has been excellent to us since he sold us the Accord. I have called him several times and he has been excellent to me. I would definitely purchase another Honda with the help of Jake Klein. More

People, place,knowledge,experience,friendly,it't all here. Great comfortable experience from my initial call to set up a service appointment, to drop off, being contacted, with knowledge and experience explain Great comfortable experience from my initial call to set up a service appointment, to drop off, being contacted, with knowledge and experience explaining good and not so good problems. Always thoroughly going over things and always having my trust. Following up with phone call/email is appreciated. More

EEE - Easy, Efficient, Excellent I called on a Wednesday with an expired inspection 😱 I had an appointment early Thursday morning. First time for service on my year old lease. Took I called on a Wednesday with an expired inspection 😱 I had an appointment early Thursday morning. First time for service on my year old lease. Took care of it all in less than an hour! So F - for friendly and fast. My Honda FIT is a perfect fit?? Thank you so much. More

Excellent Your the best!! My daughter brought in her car that we leased from you last July and she had lost hubcap and it all got handled ASAP. Thx Your the best!! My daughter brought in her car that we leased from you last July and she had lost hubcap and it all got handled ASAP. Thx More