J.L. Freed Honda
Montgomeryville, PA
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Good place to buy a car Had a problem with rotors after I drove vehicle home and the team took care of the problem and I am very satisfied thank you for fixing the problem. I Had a problem with rotors after I drove vehicle home and the team took care of the problem and I am very satisfied thank you for fixing the problem. I purchase the SUV through internet sales and Rachael was a pleasure to work with she made sure I got the best price and beat 2 other dealerships More
Friendly, Helpful, Exoerienced 'I"m 77 years old and owned a few cars in my life,and delt with a few dealerships as well. The folks at J.L. Freed are the friendliest and most coope 'I"m 77 years old and owned a few cars in my life,and delt with a few dealerships as well. The folks at J.L. Freed are the friendliest and most cooperative people you will find ! Geoff Smith was very knowledgeable and made the buying experience fun and easy. Best car buying exoerience I"ve ever had. Service has also been top notch. More
PA State Inspection and Routine Maintenance Friendly and courteous, needed work presented clearly, and then completed as presented in the time that was estimated. Thank You for your help and ass Friendly and courteous, needed work presented clearly, and then completed as presented in the time that was estimated. Thank You for your help and assistance :-) More
not satisfied at all poor customer service, bad attitude and high prices "extra charges" they need to put more attention to their customers and provide a good custome poor customer service, bad attitude and high prices "extra charges" they need to put more attention to their customers and provide a good customer service. More
Always friendly and informative Phone calls to update progress Receipt and service rendered is well explained Customer service is excellent Friendly environment Work done in a Phone calls to update progress Receipt and service rendered is well explained Customer service is excellent Friendly environment Work done in a timely manner Free car was coupon, cookies, coffee, water, waiting area all add to an already positive experience Always several people at counter ready to help More
Vehicle inspection 2019 Always friendly and honest service at JL Freed. Wait time not bad at about an hour to 1-1/2 typically. This my second Honda serviced here. Always friendly and honest service at JL Freed. Wait time not bad at about an hour to 1-1/2 typically. This my second Honda serviced here. More
Friendly greeting, knowledgeable, willing to listen.Willing to go the extra mile to please the customer. Geoff knew what was in stock when I told him what I greeting, knowledgeable, willing to listen.Willing to go the extra mile to please the customer. Geoff knew what was in stock when I told him what I was looking for. More
Easy and quick Had the car I wanted and efficiently walked me through the buying process. Thank you David and Regina. Best car buying experience I have had. Would hi Had the car I wanted and efficiently walked me through the buying process. Thank you David and Regina. Best car buying experience I have had. Would highly recommend. More
Great Service! Bought several Honda's here and wouldn't take the car anywhere else! Always friendly, professional and reliable. The service is complete and repeate Bought several Honda's here and wouldn't take the car anywhere else! Always friendly, professional and reliable. The service is complete and repeated until satisfied. More
Express Oil Change was anything but Express I went to JL Freed for an oil change since I bought my car from them. Asked for the Express Oil Change when I pulled up and asked how long it would ta I went to JL Freed for an oil change since I bought my car from them. Asked for the Express Oil Change when I pulled up and asked how long it would take. Was told it would take about 35 minutes. After waiting over an hour I asked a service member how much longer would it be since I was told it should only be 35 minutes. At that time I was informed that I should have been told it would be an hour to 1 1/2 hours. An Express Oil Change should NOT take an hour and a half. The only good part about the wait was dealing with the lady that checks you out. She is always happy and friendly and chats with you. More