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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,520 reviews
April 30, 2019
Kind, hardworking and efficient staff After another driver smashed into my brand-new Honda, JL Freed did their utmost to help me get a replacement vehicle at the best possible price, makin After another driver smashed into my brand-new Honda, JL Freed did their utmost to help me get a replacement vehicle at the best possible price, making my experience as stress-free as possible. It is evident that this is a family-run business because all the staff take care of their customers, and seem to care more about the person than making a buck off them. Thank you to Daren Tolbert, Chris Beck and Jerry Gonzalez for taking care of me after what was a very traumatic experience. I wish you all the best! More
by SARAH_DOWNING
Verified CustomerEmployees Worked With
Jerry Gonzalez, Chris Beck, Daren Tolbert
April 30, 2019
Great staff, Very Nice We had a wonderful experience. We were looking for a certified Honda Crv. The staff worked so hard to put me in a new one and we got a great deal on m We had a wonderful experience. We were looking for a certified Honda Crv. The staff worked so hard to put me in a new one and we got a great deal on my 2019. We had a mix up with the paper work and had to be redone. They were all very patient and made us feel very comfortable. More
by MAXBABI570
Employees Worked With
Shannen Thorrick, Chris Beck, Jonathan Dorf
April 29, 2019
Great Service Done Quickly I arrived at the dealership service department late on a Saturday morning for an oil change. I was assisted by a very knowledgeable and helpful repre I arrived at the dealership service department late on a Saturday morning for an oil change. I was assisted by a very knowledgeable and helpful representative that explained things to me about some needed maintenance. I only waited less than an hour for an oil and differential change. Happy Customer! More
by crvowner
Employees Worked With
none of the above - thought the guy in service who helped me was Mike something
April 29, 2019
The Service of oil change was quick. Good! I was expecting the car will be vacuum since there are other dealers do as part of complementary customer service. the waiting area should be upgrade. I was expecting the car will be vacuum since there are other dealers do as part of complementary customer service. the waiting area should be upgrade. More
by Alvaro
Employees Worked With
Matthew Beatty, Chris Ofner
April 29, 2019
Initial oil change on new car Very prompt service, friendly and professional. Svc and sales personnel were great. The service waiting area was very clean and great to enjoy a cup Very prompt service, friendly and professional. Svc and sales personnel were great. The service waiting area was very clean and great to enjoy a cup of coffee! More
by afoor
Employees Worked With
Matthew Beatty
April 28, 2019
Friendly, knowledgeable and patient. We had an excellent experience while shopping and purchasing a vehicle. Eric was fantastic and Jonathan was terrific. Eric was very knowledgeable an We had an excellent experience while shopping and purchasing a vehicle. Eric was fantastic and Jonathan was terrific. Eric was very knowledgeable and patient. Thank you! More
by Patricia M.
Employees Worked With
Barbara at the front desk was super nice and friendly., Jonathan Dorf, Eric Halperin
April 27, 2019
Excellent Job! I had my bumper replaced and they did a great job! Didn't take very long either and had my car back in no time! I had my bumper replaced and they did a great job! Didn't take very long either and had my car back in no time! More
by Monlynn11
Employees Worked With
Jerry Gonzalez, Steven Sullivan
April 27, 2019
Quick service excellent interactions The service teams are great. We had our windshield replaced and needed our inspection/emission stickers Brandon was great. He helped expedite the re The service teams are great. We had our windshield replaced and needed our inspection/emission stickers Brandon was great. He helped expedite the replacement stickers, was super friendly and great to work with. The techs did the work quick and efficiently which was greatly appreciated. Holly got ne.out quickly and I was on my way. I love the service and parts departments at JL Freed . We always have a great experience when we need to get work done or pick up a part. They are friendly, courteous and care about the customer relationship as much as fixing the car. The techs are awesome - they do an amazing job and are cars are usually ready before we expected. Cant say enough good things. O recommend them to all my friends for service. More
by ANSOUCHET
Employees Worked With
Holly, Brandon
April 27, 2019
Mismanaged Expectations This is the second time we brought our car in and were told work would be done in a certain time-frame and were forced to call for an update only to This is the second time we brought our car in and were told work would be done in a certain time-frame and were forced to call for an update only to find out that it wouldn’t be ready in the time-frame provided. More
by MS
Employees Worked With
Don’t see them listed
April 27, 2019
Alway helpful The service center really takes any concerns a customer has seriously and does their best to solve the problem. I will be a repeat customer. The service center really takes any concerns a customer has seriously and does their best to solve the problem. I will be a repeat customer. More
by TWLESH
Employees Worked With
Brandon
