J.L. Freed Honda

This dealership thinks people buying Cars from them should treat buying cars like buying gas from Wawa. So basically pay whatever is the sticker price. If you try to negotiate they try to belittle you should treat buying cars like buying gas from Wawa. So basically pay whatever is the sticker price. If you try to negotiate they try to belittle you by telling you that your offer is pretty much dumb. You have no clue as to what you are asking and the 200-300 dollars that they discount is like gold cash. Negotiation is tricky but these people gang up on you, the manager will come sit across from you with the sales guy and try to pressure- tactic you. I walked out of their office when they started giving me xx advice about prices instead of spending their time trying to make me a counter offer. Bunch of jerks instead of salesmen working there. Stay away.. far far away. Even their sticker prices are higher than around, dont go to them because you live close by, just buy the car somewhere else even if its 25 miles away. More

I went into JL Freed Honda while I was looking for a new car. I was trying to decide between different cars at different dealerships. After my first visit, I did not feel pressured to buy a car from JL Fr car. I was trying to decide between different cars at different dealerships. After my first visit, I did not feel pressured to buy a car from JL Freed. When I decided to come back to look at the car again, I was able to easily schedule an appointment. After purchasing the car, I was also able to easily schedule a pick-up time. JL Freed Honda made my car purchasing experience very enjoyable. More

We knew Keith Godshall from previous purchases and my We knew Keith Godshall from previous purchases and my brother bought his Honda less than a year ago, and he recommended we speak with Patrick, "his s We knew Keith Godshall from previous purchases and my brother bought his Honda less than a year ago, and he recommended we speak with Patrick, "his salesmen"; that was a great recommendation! We really appreciated how Patrick took his time and answered all our questions. We took the car for a test drive and he showed me and my wife all the features in the car before we started out. Patrick was extremely knowledgeable about the car, yet he did not rush. My wife had two nice cups of coffee while in the showroom. Keith and Patrick really went out of their way to let us know they appreciated our return business to Freed, we were treated with a calm, friendly, informative experience which lead to firm sale. Alex made the paperwork go smoothly. He explained that Honda has a strict standards for documenting the sales transaction. He was thorough in handling our insurance transfer for the car. His straigtforward manner made us very comfortable. We would highly recommend J.L. Freed to anyone interested in a car!! More

i have to say, I have known Jl freed shop for 15 years. the representatives there are rood and very negative. i just got off the phone with the bodyshop dept. and he was very negative and dry. the way the the representatives there are rood and very negative. i just got off the phone with the bodyshop dept. and he was very negative and dry. the way the representative handled the call was horrible. its a competitive market and customer retention should be everyones goal. however, i dont see that with jl freed. horrible service. More

It was a mild sunny day in February, a good day to lease a new car. This is the third car I have leased from J. L. Freed. Patrick Colucci is the smart, competent, and knowledgeable sales consultant who as a new car. This is the third car I have leased from J. L. Freed. Patrick Colucci is the smart, competent, and knowledgeable sales consultant who assisted me last week and 3 years ago. Alex Zlakowski is the young easy going financial guy who knows his stuff. The total experience of returning my "old" car and choosing a new one was fun. I had space and time to change my mind, test drive, discuss financial options, and best of all, the car I specifically wanted was found and delivered in less than 72 hours. The service department at J. L. Freed is courteous, efficient, and clean. The waiting rooms are tailored to the customer. One waiting room has the television; the other is quiet with wifi hookup. Free cold bottled water is provided. I saved a couple thousand dollars over 3 years and decreased my monthly payments by $80 a month. I highly recommend J. L. Freed as the place to go and Patrick and Alex as the "go to" guys. I like dealing with these honest and good people. More

our family has purchased eight hondas from this dealer; keith was always helpful first for sales, and more recently as manager; jen always gives friendly assistance to my wife and i with scheduling or bil keith was always helpful first for sales, and more recently as manager; jen always gives friendly assistance to my wife and i with scheduling or billing questions; jeff has helped us and our son, daughter and neighbor in recent times with a good buying experience; we have always been pleased with the service department, which listens, explains and does everything possible to be on schedule More

Several members of my family, and some friends as well, have purchased cars at J.L. Freed. I was pleased to "continue the tradition" by shopping for my first Honda and purchasing a 2012 CR-V there. Althoug have purchased cars at J.L. Freed. I was pleased to "continue the tradition" by shopping for my first Honda and purchasing a 2012 CR-V there. Although I have only owned the vehicle for a couple of weeks, I am pleased with it and the overall experience I had at Freed's. I look forward to many years of the same. More

J.L. Freed is a very customer service oriented dealership. The employees are always friendly and more than willing to help. I trust their service department to fix my Pilot correctly each and ev dealership. The employees are always friendly and more than willing to help. I trust their service department to fix my Pilot correctly each and everytime I take it in. And they are always willing to work with my schedule when scheduling my service appointments. I would highly recommend this dealership to my friends and family. More

Larry and the finance person we dealt with (young gentleman, don't have his name handy, were friendly, informed, timely and a real pleasure to deal with. The purchasing process was stress-free and th gentleman, don't have his name handy, were friendly, informed, timely and a real pleasure to deal with. The purchasing process was stress-free and the sales approach that started with my wife and closed with me was quick and all in the open. Thanks! More

Everything was top notch from the first contact via internet to our first time in the showroom. Ron was very helpful and made what could be a tough process (which I experienced somewhat at other deale internet to our first time in the showroom. Ron was very helpful and made what could be a tough process (which I experienced somewhat at other dealers) into a very easy and stress free one. More