J.L. Freed Honda

Very HAPPY CUSTOMER. I I love my new CRV and had such a great car buying experience that two of my friends traveled from West Chester to JL Freed and also got new vehicles. I love my new CRV and had such a great car buying experience that two of my friends traveled from West Chester to JL Freed and also got new vehicles. More

A happy man!! To make a long story short I'll start by saying I went to another Honda dealer and it wasn't pleasant. I left there and went to JL Freed and the servi To make a long story short I'll start by saying I went to another Honda dealer and it wasn't pleasant. I left there and went to JL Freed and the service, friendliness of George Smith was reassuring as we went thru the buying process. I have future plans to buy another Honda so George you can't retire until I do :) Regards, A. L. More

Great Service; Poor Web site Have had my CR-V serviced here since purchasing it in 2011 and always been very satisfied. My only complaint is the Web; compared to other brands you Have had my CR-V serviced here since purchasing it in 2011 and always been very satisfied. My only complaint is the Web; compared to other brands you get virtually no information about the cars in inventory (window sticker should be available online!). Like most folks, I don't have time to drive to every dealer to see how the model I'm interested in is optioned. This is a turn-off for me and why I might be buying my next CR-V somewhere else but would come here for service. More

Very satisfied customer!! I have been a customer of Freed Honda since the '70's, bought my first NEW car there and have been coming back since. I am pleased with the sales peop I have been a customer of Freed Honda since the '70's, bought my first NEW car there and have been coming back since. I am pleased with the sales people and the honesty of the service department. Do not have to worry about being cheated. I have recommended Freed Honda to friends and relatives. The sales staff are A-one in my book. More

Horrible Service/Huge Waste of Time Set up an appointment to have warranty work re-done (warped brake rotors), as the problem originally diagnosed and repaired was not resolved. I left Set up an appointment to have warranty work re-done (warped brake rotors), as the problem originally diagnosed and repaired was not resolved. I left my car all day, then received a call at 4:30 pm telling me that the work would not be covered by the warranty this time- "something about the way I drive" was causing the problem. I drive back and forth to work every day- no racing, no high performance driving, just a normal highway commute. Some quick research on line reveals that Honda is aware of the defect in their Accord brake rotors- they are cheaply made and warp easily. I have corrected the problem by purchasing higher quality rotors and replacing them myself. JL Freed should be ashamed of the way they handled this- I won't be going back. More

Great Experience I was treated like a valuable customer. I liked that there was no pressure and all my questions were answered. Craig was a true professional and I wou I was treated like a valuable customer. I liked that there was no pressure and all my questions were answered. Craig was a true professional and I would be happy to work with him on any future purchases. More

Strong Recommendation We had a comfortable sales experience with Pat Colucci from start to finish - No bull, no hype. Transparent process throughout led to my first leasin We had a comfortable sales experience with Pat Colucci from start to finish - No bull, no hype. Transparent process throughout led to my first leasing experience of a new Civic. For someone who approaches buying a new car like going to the dentist, it was a pleasant relief dealing with Pat and the team at J.L. Freed. More

Overall great experience! This best buying experience we have EVER had! Our first Honda! Doubting it will be our last! Geoff made the entire experience wonderful. He had wo This best buying experience we have EVER had! Our first Honda! Doubting it will be our last! Geoff made the entire experience wonderful. He had wonderful knowledge of the vehicle and listened to what WE were interested in purchasing. We believe we got a great trade in price on our Toyota Sienna. Geoff went as far as giving us a tutorial session on all the "bells and whistles" on our vehicle the following week! The financing piece was also straight forward and fast. Very satisfied customers. More

Great Experience at J.L. Freed It was a great experience purchasing my Accord through J.L. Freed. Pat Colucci is definitely about making his customers happy. He is knowledgeable abo It was a great experience purchasing my Accord through J.L. Freed. Pat Colucci is definitely about making his customers happy. He is knowledgeable about the car while being so nice and helpful in the process. It was also nice to receive a follow-up courtesy call from him. I love my new Accord! Definitely go to J.L Freed! LeighAnn More