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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,520 reviews
March 31, 2017
Great customer service that was effortless and quick Cedric Maguirre was helpful and went above and beyond for my mother and I who just purchased cars together. He took care of both of us at the same ti Cedric Maguirre was helpful and went above and beyond for my mother and I who just purchased cars together. He took care of both of us at the same time balancing both of our wants and needs while making deals and making us happy. The dealership was honest with us and never tried to pull one over on us and we really appreciated that. We loved him, he's personable and genuinely tries to make everyone happy. We won't be going to any other dealerships, we found our home with J.L. Freed. Thanks Cedric. More
by mm760698
Employees Worked With
Cedric Maguirre
March 22, 2017
horrible customer service If you are going to list your hours as closing at 9 then you should accept your customers call up until 9. Also, if you are going to hire rude recepti If you are going to list your hours as closing at 9 then you should accept your customers call up until 9. Also, if you are going to hire rude receptionists then you are not going to keep your customers. When someone calls a little bit before 9 for a really quick question, would have taken a minute or less but everyone is gone but the receptionist, sounds a bit like you don't want the business. Also, the minute she put me on hold to get someone just to tell me everyone was gone I could have had my question answered! I don't buy that everyone was gone before 9 except the receptionist! Seems like you are liars as well! More
by hoss996
Employees Worked With
receptionist
March 14, 2017
Never a problem with service My experience with JL Freed has always been positive. My wife and I have both purchased cars and had them serviced at the dealership for almost sixt My experience with JL Freed has always been positive. My wife and I have both purchased cars and had them serviced at the dealership for almost sixteen years. The sales staff is always pleasant. Also, Dave Swinton, service rep, has always been very helpful. More
by adgfr1922
Employees Worked With
David Swinton, Ron Malone
March 14, 2017
Outstanding Service I'd like to thank J.L. Freed service staff for the amazing experience they constantly provide. No matter what time of the day or day of the week - the I'd like to thank J.L. Freed service staff for the amazing experience they constantly provide. No matter what time of the day or day of the week - they are always ready to help. I had a flat tire and called them 5 minutes before closing time, they were happy to see me, serviced the vehicle and didn't take a dime for the service. I don't know how you can get better than that. I've tried several dealerships in the area. J.L. Freed staff is by far the most helpful, knowledgeable and professional. Thank you again and again! - Joe Berger More
by Iosif Berger
Employees Worked With
Chris Ofner
February 26, 2017
Purchase of a 2014 Honda Accord My purchase went smoothly! I bought my first car from JL Freed back in 1992. When I recently needed to purchase a car, it's the first place I consid My purchase went smoothly! I bought my first car from JL Freed back in 1992. When I recently needed to purchase a car, it's the first place I considered. I checked other dealers online, however, JL Freed had the best prices. I was not disappointed when visited the dealer in person. I found what I wanted and Cedric made it work within my budget. I highly recommend JL Freed for your next Honda! More
by D. Williams
Employees Worked With
Chris Beck, Cedric Maguirre
February 21, 2017
Best Ever Best experience ever for purchasing a new car. Salesman and Manager were professional and went over and above assisting me in selecting my car. I cou Best experience ever for purchasing a new car. Salesman and Manager were professional and went over and above assisting me in selecting my car. I couldn't have been assisted any better. More
by Charles W Bauman III
Employees Worked With
Daren Tolbert, John Szyszko
February 15, 2017
Purchase of Honda CRV I had a great experience buying my Honda CRV from JL Freed. John Szyszko was good to deal with. John was knowledgeable on the vehicles we looked at an I had a great experience buying my Honda CRV from JL Freed. John Szyszko was good to deal with. John was knowledgeable on the vehicles we looked at and listened to us. His no pressure approach combined with an ability to connect were keys for our decision. Price is important, but we chose John & JL Freed because we were not pressured and no attempts were made to upsell on another vehicle model. This occurred at every other dealer we shopped. We asked for quotes at other dealers and could never get a total price or received a quote that included CRV models that were above our request. It took me three attempts with one dealer to get "the total price." I kept getting the monthly payment amount or base price without options I requested. Frustrating. With John the sales process was clear and linear. Consumers are more educated than ever and JL Freed gets that. More
by chris blum
Employees Worked With
Doug in finance, John Szyszko
January 20, 2017
STAY FAR AWAY FROM THIS PLACE Do not take your car to this Honda Dealership. They will pull the old bait and switch trick. They send you coupons to get you into the dealership and Do not take your car to this Honda Dealership. They will pull the old bait and switch trick. They send you coupons to get you into the dealership and then charge you an arm and a leg if you want your car back. The customer service on the phone and in the service center is extremely poor. Please save your time, energy, money, and go to a different dealership. More
by PARAGON IS A SCAM
Employees Worked With
Chris Beck
January 08, 2017
Great buying experience A few days before Christmas I bought a 2015 Honda Accord Sport for my grandson. I cannot say enough as to how I was treated as a customer at J. L. Fre A few days before Christmas I bought a 2015 Honda Accord Sport for my grandson. I cannot say enough as to how I was treated as a customer at J. L. Freed Honda. From the time I walked in the door everyone I met was friendly and helpful. I was referred to this dealership by a trusted friend who was a repeat customer. He told me to ask for a Salesman by the name of Geoff Smith. Geoff was a great salesman and a top notch human being! I very much enjoyed this buying experience. Could not be happier with the car! More
by JoeR
Employees Worked With
Great first impression from the woman who was on the greeting desk the night we walked in. Also, Geoff was tied up with a customer so his sales manager helped us and he was great!, Geoff Smith
January 02, 2017
Great Experience at Honda with John Szyszko I made the right decision leasing my car because I felt absolutely no pressure from John to make any decisions I wasn't comfortable with. I made the right decision leasing my car because I felt absolutely no pressure from John to make any decisions I wasn't comfortable with. More
by crvleasee
Employees Worked With
John Szyszko
