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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 11, 2018
Nico was an excellent sales person? Great Experience. My son will be coming by to look at the insight because he was so impressed with it. I plan to tell others about it also. Great Experience. My son will be coming by to look at the insight because he was so impressed with it. I plan to tell others about it also. More
by LADYDABOWEN
Verified CustomerEmployees Worked With
Nico Shearer
October 11, 2018
Great service really fast, efficient service-consistently every time I've gone there. Would not go anywhere else even for minor things. Staff goes the extra mile really fast, efficient service-consistently every time I've gone there. Would not go anywhere else even for minor things. Staff goes the extra mile More
by STEALTHNURSE_7
Employees Worked With
Ron Miller
October 11, 2018
Careless mechanic Although I have normally had good experiences, a careless mechanic didn't fasten a cap tightly after AC work, so the temperature gauge registered in t Although I have normally had good experiences, a careless mechanic didn't fasten a cap tightly after AC work, so the temperature gauge registered in the extreme red. Instead of taking my dog to dog obedience class and enjoying my evening after an 11-hour day at work, I waited for a friend to rescue me in a parking lot, then had to have the car towed. Isn't there quality control for these jobs to prevent a stupid mistake like this? More
by LBAKER906
Employees Worked With
Chris in service - stayed late to help me (thank you!)
October 10, 2018
Loyal Customer, Unable to Trust Recent Advice I have been a loyal customer with JL Freed for a little over three years now; and I have to say that overall I am unsatisfied with my experiences. Adm I have been a loyal customer with JL Freed for a little over three years now; and I have to say that overall I am unsatisfied with my experiences. Admittedly so, the service is fast and efficient. However, my recent visits have given me cause for concern. About three months ago, I requested a wheel alignment at JL Freed. Just before paying for the service, the Auto-tech informed me that my car had front end damage and should be looked at by the body shop, and as a result, my car would still pull to the right slightly. Which it did. Just today, I had my wheels aligned at a different company (due to having 4 new tires installed). The improvement to my car's driving quality has been greatly impacted! And my car no longer pulls to the right. I truly believed that I had been purposefully misled. I was made to believe that my wheels were not able to be "properly" aligned due to body damage. Which inevitably would have resulted in me spending more money. And yet, another service center had no problems aligning my car, which now no longer pulls to the right! Unfortunately, I do believe that I was being misled, and no longer feel comfortable trusting the advice given me by JL Freed's Auto-Techs. More
by B_Brittany
Employees Worked With
names unknown
October 10, 2018
Very happy customer When I purchase a vehicle, my number 1 concern is the service department! I will deal with them far more than Sales. JL Freed Service continues to s When I purchase a vehicle, my number 1 concern is the service department! I will deal with them far more than Sales. JL Freed Service continues to satisfy with quick, thorough and reasonably priced service. Their staff is always attentive and friendly. Thanks More
by JoeR
Employees Worked With
Wish I remembered the two gentlemen that I dealt with. , Geoff Smith, Matthew Beatty
October 10, 2018
Positive auto purchase. A buddy recommended the dealership; it has been a positive experience with prompt sales and service for my 2018 Honda Accord. I was out the door with A buddy recommended the dealership; it has been a positive experience with prompt sales and service for my 2018 Honda Accord. I was out the door with my new auto in no time. Thank you! More
by TJPLAYER3
Employees Worked With
Patrick Colucci
October 10, 2018
Good service and fair price. All work was done quickly. The price was fair and staff was polite and explained everything. They even saved me money with coupons. I’ve used this ser All work was done quickly. The price was fair and staff was polite and explained everything. They even saved me money with coupons. I’ve used this service department for years and have never had a problem. More
by J Call
Employees Worked With
Christine and technician 201
October 10, 2018
Typical great service at JL Freed! I bought my Odyssey at JL Freed and return for all of my service. Someone meets you at the car to find out what you need, then directs you on where t I bought my Odyssey at JL Freed and return for all of my service. Someone meets you at the car to find out what you need, then directs you on where to go and who to talk to. Couldn't be easier. Everyone is friendly and they treat you like a person, not a number. This won't be my last Honda from JL Freed, and I will continue to get all of my service there as well. More
by Paul K
Employees Worked With
Geoff Smith
October 10, 2018
JAKE WAS AMAZING!!! Jake was my sale’s man and he was wonderful. I felt comfortable asking questions and he always took the time to answer. I did not feel pressured to ma Jake was my sale’s man and he was wonderful. I felt comfortable asking questions and he always took the time to answer. I did not feel pressured to make a decision to quickly. I appricate all the help and knowledge he had of everything! I’ll be back! Thank you! More
by J.BITTERS
Employees Worked With
Jake Klein
October 10, 2018
J.L. Freed always provides a great customer experience Helpful, fast, informative. Great dealer. I would recommned J. L. Freed to anyone who is interested in a Honda. I have serviced two cars here since Helpful, fast, informative. Great dealer. I would recommned J. L. Freed to anyone who is interested in a Honda. I have serviced two cars here since owner both and will continue to do so. More
by JOHNJSCHAEFER
Employees Worked With
Matthew Beatty
