J.L. Freed Honda

Poor treatment from service center When picking up her car from service my 17 year old daughter was treated poorly. I spoke to 2 people in the service department who did not provide an When picking up her car from service my 17 year old daughter was treated poorly. I spoke to 2 people in the service department who did not provide an acceptable response to the situation. I left a message for the head sales/service manager and never received a return call. More

Express service for my 06 Odyssey My first visit to JL Freed Honda. The staff is very pleasant. Mike was awesome and made me feel very welcome. The Express service is very handy for my My first visit to JL Freed Honda. The staff is very pleasant. Mike was awesome and made me feel very welcome. The Express service is very handy for my schedule as is the location close to work. The work was done flawlessly and my car was handled with care. More

changing the view You are changing the negative view of dealing with a dealer for service by, accommodating customer needs, friendliness and fair pricing. I would recom You are changing the negative view of dealing with a dealer for service by, accommodating customer needs, friendliness and fair pricing. I would recommend you to anyone i actually like. More

HORRIFIC - DESTROYED INTERIOR OF BRAND NEW CAR Detail shop destroyed the interior of my car. Not once but twice. Gear shift cover deeply scratched, media screen scratched and smeared with grease. G Detail shop destroyed the interior of my car. Not once but twice. Gear shift cover deeply scratched, media screen scratched and smeared with grease. Greasy residue on entire interior, including windows and sunroof. Major dent on rear passenger side door jamb. My car was dropped off in brand new condition, still had new car smell and less than 2000 miles on the car. More

Ron is always honest and the best saleman This is my third time purchasing from J.L. Freed and I have always went to Ron for my purchase. He is just so customer oriented and does an outstandin This is my third time purchasing from J.L. Freed and I have always went to Ron for my purchase. He is just so customer oriented and does an outstanding job! More

Simply the easiest car buying experience ever. Simply the easiest car buying experience I ever encountered. Daren, Jonathan, and Jerry made the experience efficient, simple and exactly with the f Simply the easiest car buying experience I ever encountered. Daren, Jonathan, and Jerry made the experience efficient, simple and exactly with the framework of my desired payment. I'd recommend this team to anyone in the car buying market. More

Great service! Great experience with my third lease from jl freed Honda. Rob was helpful and friendly and seemed genuinely interested in negotiating a good deal for Great experience with my third lease from jl freed Honda. Rob was helpful and friendly and seemed genuinely interested in negotiating a good deal for me More

Best car buying experience ever! We had already been to two Honda dealerships having poor experience. My mind was made up that if this visit didn’t work out it wasn’t meant to be for We had already been to two Honda dealerships having poor experience. My mind was made up that if this visit didn’t work out it wasn’t meant to be for a Honda. From the phone quote to the walk in the door to the leaving with a car was flawless! I spoke to Regina for a phone quote. We had a very nice informative conversation. My quote request was on a very specific car down to color and Interior color. The price quote was not the lowest online quote but she made me feel comfortable with her quote, enough so to make me wanna drive 45 mins to get there. On Sat., before we came, I called and talked to Rachael to confirm the car was actually on the lot. She assured me it was so my trip would not be a waste. Upon arrival to the dealership, when walking in the front door we were greeted by Barbara who was very bubbly and was aware of my visit, even knew my name. She told us that the car we wanted to see had been taken for a wash and would be done in minutes. It came up shortly with our salesman Mark Filip. Mark took my driver license to copy and then explained some features on the car as we prepared to take a test drive. On returning from test drive we were offered a beverage before sitting down to discuss details. Mark made the whole process after that very easy. He was very informative and explained every detail of the car before and after purchase. Chris Beck also took very good care of us in the process of paying for the vehicle. From start to finish the process was flawless and progressed without hitch. My husband and I are so glad that we ended up at JL Freed Honda. Every person involved made us feel comfortable in the process and not like we were being taken advantage of. We would definitely drive 45 minutes back to this dealer for our next vehicle. More

Polite, quick and excellent . I was greeted on time & politely, my request to have the car finished by 12 Noon was also granted. Couldn't have asked for anything more . I was greeted on time & politely, my request to have the car finished by 12 Noon was also granted. Couldn't have asked for anything more More

Ron Malone is really good. If it wasn’t for Ron, me and my wife were in for a long car shopping duration. He was able to convince me and more importantly my wife about CRV. This If it wasn’t for Ron, me and my wife were in for a long car shopping duration. He was able to convince me and more importantly my wife about CRV. This made the decision very quick and efficient. Overall experience was enjoyable. More