J.L. Freed Honda

Quality all around Mike Sipes always makes my visit a pleasure. Quick response at the service desk and wait times are reasonable as well. Friendly and professional. I Mike Sipes always makes my visit a pleasure. Quick response at the service desk and wait times are reasonable as well. Friendly and professional. I purchased a pre owned Lexus from JL Freed. I can take it anywhere for service but prefer to stick with the Service Department at Freed. More

THE BEST Mike Sipes is the best, he is on TV! Most humble celebrity I've ever met. The other people are pretty cool also. Thank you Mike Mike Sipes is the best, he is on TV! Most humble celebrity I've ever met. The other people are pretty cool also. Thank you Mike More

recall came in for service on recall and was there two hours! I was told not to make an appointment and it would only be 45 minutes. came in for service on recall and was there two hours! I was told not to make an appointment and it would only be 45 minutes. More

Express visit for a tire with a slow leak They are pleasant. The work was completed in the given time frame. The facility is clean and neat. I received a coupon for a free car wash. They are pleasant. The work was completed in the given time frame. The facility is clean and neat. I received a coupon for a free car wash. More

Lack of communication between departments. The work was done to perfection as usual. However, the wrong part was ordered. The service dept. sent what I felt was a snarky email. I responded a The work was done to perfection as usual. However, the wrong part was ordered. The service dept. sent what I felt was a snarky email. I responded and made an appointment. The body shop was not notified. More

My service was finished in reasonable time at a good price. In addition to the state inspection that was completed, my vehicle has a rattle which is annoying. The service people were able to locate where the ra In addition to the state inspection that was completed, my vehicle has a rattle which is annoying. The service people were able to locate where the rattle is coming from and gave me a price to fix it. Now it is up tp me to decide what I want to do. More

Great Techs @ Freeds My husband & I have been really happy with the prompt & expert service we've been getting at Freed's. We have 2 CRV's a 2006 & a 20015. Everyone in th My husband & I have been really happy with the prompt & expert service we've been getting at Freed's. We have 2 CRV's a 2006 & a 20015. Everyone in the service department is so pleasant and accommodating, from the gal who takes your call (Holly), to the guy you give the car keys to(?), the service tech (Chris) who checks out the car AND calls the customer to discuss the repairs before performing the work and the cashier(sorry didn't get her name) who gets to tell you the final totals! We drive from Telford to Montgomeryville because we are happy with Freed's service and don't feel like we are getting ripped off! Keep up the good work everyone...I'm sure your jobs aren't easy...but we think all of you are doing great! Thanks, Dennis & Gabrielle Snyder More

Oil Change On time, personable service, reasonable price, and expert care for the customer sends me back to J.L. Freed Honda whenever I need service for my Accor On time, personable service, reasonable price, and expert care for the customer sends me back to J.L. Freed Honda whenever I need service for my Accord.. More

Always excellent service! My heat stopped working. They had the part by 8:00 next morning and fixed it under warranty. Good cookies in waiting room! Oops - I didn't deal wit My heat stopped working. They had the part by 8:00 next morning and fixed it under warranty. Good cookies in waiting room! Oops - I didn't deal with Chris Beck I dealt with Chris in the service department. More

Great Customer Service. Chris 288 was Friendly, knowledgeable and Courteous. I always enjoy having him take care of my car's needs. I don't meet the technicians but they al Chris 288 was Friendly, knowledgeable and Courteous. I always enjoy having him take care of my car's needs. I don't meet the technicians but they always do a good job on my car. I never have to bring it back to be redone. More