J.L. Freed Honda

Short and Sweet.. Awesome experience.....made the car buying process as simple as possible. Jake's product knowledge really helped me make the right decision on what Awesome experience.....made the car buying process as simple as possible. Jake's product knowledge really helped me make the right decision on what car to purchase. I would definitely go back for my future car needs! More

Very disappointed I picked up my car last night after 3 visits to the service center to fix my faulty window (under warranty). After my first visit my service represent I picked up my car last night after 3 visits to the service center to fix my faulty window (under warranty). After my first visit my service representatives claimed the problem was fixed; after the second visit a special part needed to be ordered to fix it. And, after waiting 3 weeks for the part, after the third visit, it was fixed. Despite the multiple visits, my main complaint was how poorly my personal property inside my car was treated, specifically my 3 year olds car seat. I’m assuming because it was 20 minutes to closing time when I picked the car up is the reason why it was brought to me outside, rather than the usual covered garage, but to make matters worse it was cold & pouring rain & it looked the someone has gotten in a physical fight with the car seat. It was unbuckled, several pieces of the fabric were unassembled (I have no idea why) and the seatbelt was stretched & pulled out (looks like with force) completely but it doesn’t appear that they successfully took the car seat out! I had my 3 year old & 10 month old baby with me, so I had to reassemble the seat. If the service center would have told me that they needed the seat removed, I would’ve gladly done so for them. Instead, I had to do it in the cold rain with 2 unhappy kids. When I called today to let the service center know what happen they were very apologetic but, I will not be returning to this dealership again. More

bought the car i wanted with no hassle. priced fair. very easy car buying process. there were no photos of the miata I was interested in, so salesperson Pat Colucci immediately took the pix and emailed very easy car buying process. there were no photos of the miata I was interested in, so salesperson Pat Colucci immediately took the pix and emailed them to me. went to see it, bought it, drove it home. no negative issues. More

Straight Forward Friendly New Car Purchasing Experience Jonathan Dorf as Manager and my Sales Associate, Frank Bennett we’re exceptional with their support in helping me select the right Honda automobile at Jonathan Dorf as Manager and my Sales Associate, Frank Bennett we’re exceptional with their support in helping me select the right Honda automobile at a price that I could afford. The sales experience was very professional and was worth my drive from Lawrenceville, NJ to take advantage of JL Freed having the 2019 Civic model and color that my wife and I wanted to purchase. Jonathan Dorf and Frank Bennett are deeply committed to making the buying experience comfortable and professional. More