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J.L. Freed Honda
Montgomeryville, PA
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,520 reviews
August 08, 2024
Won’t honor AC WARRANTY on civic , THEY TOOK AC apart and now it is blowing white smoke, THEY already fixed AC IN 2020 , NOW THEY WON’ T HONOR IT IN 2024 even though it is under warranty now it is blowing white smoke, THEY already fixed AC IN 2020 , NOW THEY WON’ T HONOR IT IN 2024 even though it is under warranty More
by Tjmac131
Employees Worked With
Matthew Beatty
April 09, 2024
Very disappointed! Was a loyal JL Freed Honda customer for 11 years and referred my daughter and my mother in law who bought cars from them as well. Our regular salesm Was a loyal JL Freed Honda customer for 11 years and referred my daughter and my mother in law who bought cars from them as well. Our regular salesman moved away and we were given a new salesman who did absolutely nothing for us. He was not willing to work with us on pricing nor did he realize that we had more business to do with them in the near future. Needless to say, went to Subaru dealer and completely left the Honda brand. More
by KSSTEEN
Employees Worked With
Thomas Regan
March 13, 2024
Disappointed in this dealership. They care more about profits then customers. Honda put the incorrect fluid into my transmission and the now the transmission is having issues. They r They care more about profits then customers. Honda put the incorrect fluid into my transmission and the now the transmission is having issues. They refuse to take any responsibilty for the mistake not ever reduce the cost for the recommend service. what a joke More
by pk240523
Employees Worked With
Lisa Noone - GM did not take the time to talk with me unlike other Honda Dealerships , Matthew Beatty
March 09, 2024
Nico was our salesperson He was very polite, informative,, he was easy to work with, and we felt no pressure and felt confidence in our purchase from JL Freed. In addition, the finance manager, informative,, he was easy to work with, and we felt no pressure and felt confidence in our purchase from JL Freed. In addition, the finance manager, Doug, Walter was extremely helpful and articulate and explained the process with professionalism… This is our second car we have purchased from JL freight and looked to purchase other cars at that dealership in the future. More
by ellenpopcorn
Employees Worked With
Nico Shearer, Doug Walter
January 19, 2024
An outstanding experience! Nico Shearer was professional, patient and most helpful. He made the entire transaction very pleasant. I highly recommend J L FREED….ask for Nico! Nico Shearer was professional, patient and most helpful. He made the entire transaction very pleasant. I highly recommend J L FREED….ask for Nico! More
by cglaser1124
Employees Worked With
Tim Baum, Nico Shearer
September 23, 2023
We just purchased a pre-owned vehicle from JL Freed. Ron Malone was our sales person and he treated with the upmost professionalism, respect and patience. Tim Baum handled the financial/loan and he prov Ron Malone was our sales person and he treated with the upmost professionalism, respect and patience. Tim Baum handled the financial/loan and he provided us with the same quality attention. Ron followed up 2 days after we brought the car home to make sure everything was going well and that we were happy. From the minute we walked in, to the minute we left JL Freed, my husband and I defintely felt a good vibe from everyone we came into contact with. This dealership is definitely customer service conscious and driven. We will definitely be back! More
by Phyllis I.
Employees Worked With
Tim Baum - Financial and Loan - give him 5 stars, Ron Malone
June 15, 2023
prompt follow up from the dealership. Smooth and even handed in calls and email. Notto much and not too little. Haven't bought yet but will continue to review their dealership. Smooth and even handed in calls and email. Notto much and not too little. Haven't bought yet but will continue to review their dealership. More
by john.poorman
Employees Worked With
Shannen Thorrick
March 28, 2023
This dealership treated us like we were family. Explained everything about the vehicle I purchased. My wife and are so glad we purchased our vehicle from J.L. Freed Honda. Explained everything about the vehicle I purchased. My wife and are so glad we purchased our vehicle from J.L. Freed Honda. More
by Gvolovnik
Employees Worked With
Tim Baum, Thomas Massi
October 25, 2022
Great experience at JL Freed leasing my second Honda. Moved up from my 2020 Civic into a shiny red CRV-EX. LOVE it!!! Jake Klein was awesome salesperson- informative, pleasant, not pushy or phoney! Re Moved up from my 2020 Civic into a shiny red CRV-EX. LOVE it!!! Jake Klein was awesome salesperson- informative, pleasant, not pushy or phoney! Really lisened to my concerns and new car needs. Did not try to upsell and was mindful of my budget. Received a fair, generous trade-in value for my perfect condition 2020 Civic. Chris in finance was very helpful as well. On his game, knows just how to make the process smooth and again, great customer service! Thanks too to Sales Manager Jasun!! CRV rides awesome, looks super sharp in red and feels solid and safe. Love the design changes and extensive safety features. This is my 5th Honda vehicle! Got Freed’s very 1st 2023 CRV!! 😊 Cindy Ament More
by Cindy A
Employees Worked With
Chris Beck, Jake Klein, Jasun Romain
