J Bertolet Inc
Orwigsburg, PA
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Felt like family My husband and I bought a 2019 Tiguan from J. Bertolet VW last week and had an AMAZING car-buying experience! Jack was so thorough with me when expla My husband and I bought a 2019 Tiguan from J. Bertolet VW last week and had an AMAZING car-buying experience! Jack was so thorough with me when explaining the ins and outs of the vehicle, it being our first VW. Even with toting our one-year-old daughter along, we felt welcome and like a part of the Bertolet family! We absolutely LOVE our new Tiguan, and I have a feeling we will need to make a driving schedule as my husband is over the moon thrilled with “his” new car; I doubt I’ll get a chance to drive it! I recommend this dealership to anyone looking for a VW and will continue to share our wonderful experience with anyone who will listen! Thank you, thank you, thank you! 👍🏻👍🏻 More
Professional - helpful Great dealership I bought a beetle that I leased I also had it serviced Been dealing with them a long time And Will keep dealing with them Great dealership I bought a beetle that I leased I also had it serviced Been dealing with them a long time And Will keep dealing with them More
Treat you like family I got a thorough demonstration of all the capabilities of the car I was interested in purchasing from Jack. Afterward I met with John and received a c I got a thorough demonstration of all the capabilities of the car I was interested in purchasing from Jack. Afterward I met with John and received a comprehensive description of the value of my trade and the price of the vehicle I was interested in purchasing. After we went over the details of the transaction I had a conversation with John much like the conversation I would have with a person I've known for years even though I had just met him. A few days later we came to terms on the purchase of a vehicle it was a smooth and friendly transaction. I've bought a lot of new cars in my lifetime and this was one of the most no-nonsense dealers I've ever dealt with no pressure, no games, no dealing with multiple individuals or add-ons just a very pleasant experience. More
AWESOME !!!!! Best buying experience ever ! Everyone treats you like family and they are very thorough in going over every feature in my new Atlas. I definitely rec Best buying experience ever ! Everyone treats you like family and they are very thorough in going over every feature in my new Atlas. I definitely recommend this dealership to anyone looking to purchase a vehicle. More
Terrible experience Love Volkswagen, have had 6 throughout the years but this was by far the worst experience of dealer ownership I have ever come across. There for a mon Love Volkswagen, have had 6 throughout the years but this was by far the worst experience of dealer ownership I have ever come across. There for a month and a half cant fix problems and returned car grease all over plus bend rim. Dont go beware. Wont take responsibility for it either. Thanks guys for nothing More
Good experience when leasing my Tiguan I gave a 5 star rating because I received helpful, friendly and thorough service when leasing my vehicle. I would definitely recommend this dealership I gave a 5 star rating because I received helpful, friendly and thorough service when leasing my vehicle. I would definitely recommend this dealership to anyone shopping for a Volkswagen. More
Great place to buy a car Great dealership. Amazing people. No BS here just honest hard working people. Love my new Tiguan SE. They gave me a great trade on my Jeep. Best car b Great dealership. Amazing people. No BS here just honest hard working people. Love my new Tiguan SE. They gave me a great trade on my Jeep. Best car buying experience i have ever had. More
Vehicle #6 I have been buying new and used cars from this dealership for 10 years for myself and my family. Always an exceptional experience. I know I will get I have been buying new and used cars from this dealership for 10 years for myself and my family. Always an exceptional experience. I know I will get the best deal on the vehicle I'm looking for with great service both during and after the purchase. More
Great, Fast, No pressure experience. My son and I were in and out in less than 2 hours with our new vehicle. I never had a vehicle’s features explained to me as thoroughly as Jack did for My son and I were in and out in less than 2 hours with our new vehicle. I never had a vehicle’s features explained to me as thoroughly as Jack did for us. From the windshield wipers to the braking system, I learned more in our 10 minute test drive than my previous 2 years owning the same vehicle. When it came down to negotiations Jack met me halfway and we closed the deal. There was never any pressure or hassle. I was approved for financing within minutes and at a rate lower than my credit union. The papers were signed and we were out the door to get home in time for my son’s basketball game. Thank you for the great experience. Highly recommend! More
Very Friendly and Helpful This is the second car I purchased from J. Bertolet, and I am extremely happy. Andy and Jack both took their time showing us cars and explaining their This is the second car I purchased from J. Bertolet, and I am extremely happy. Andy and Jack both took their time showing us cars and explaining their features, and they answered all of our questions. I felt like I was listened to, and I know that if I have any future questions, they are just a phone call away. Thank you, Andy and Jack! We love our new Tiguan! More