11 Volkswagen Dealers near 17961near 17961

No hassle car service. - ALICE6

No hassle car service. This is why I keep working with North Penn. They're very efficient and accommodating.

The people I dealt with were patient and understanding - akolenda

The people I dealt with were patient and understanding Some went out of their way for me and informed me of different options I had The last time I was there because of a warning Light on my vehicle they fitted me in even though they were very busy

They are very helpful Every time I call with a car - MARGIE_ELIEL1

They are very helpful Every time I call with a car problem, they help me.

They were very adamant on helping me with my new - josephrvargas01

They were very adamant on helping me with my new purchase, I would certainly recommend them.

I recently purchased a car and had an excellent - Sherrianne621

I recently purchased a car and had an excellent experience with Nick Cassidy. From start to finish, was professional, knowledgeable, and super helpful . He took the time to answer all of my questions, never made me feel pressured, and made the entire process smooth and stress-free . Thank You Nick !!

Here's a more concise version that still says everything - jonesy311c

Here's a more concise version that still says everything you want to say and puts the spotlight where it belongs: on Cole and Peter. ⭐⭐⭐⭐⭐ Before scheduling my appointment, I read several reviews about Ciocca Volkswagen, and honestly, I was a little hesitant. After my experience, I felt it was important to share a different perspective because it was nothing like I expected. Ciocca is about an hour from my home and isn't the closest Volkswagen dealership to me. I only scheduled my appointment there because they had the earliest availability. I'm genuinely glad I did. From the moment I arrived, I was treated with professionalism, courtesy, and respect. My service advisor, Cole, was exceptional. He listened to every concern I had, kept me informed throughout the day, explained everything clearly, and made sure I understood exactly what was happening with my vehicle. As someone who has worked as a technician, service advisor, and service manager, I know how demanding that job can be. Cole handled everything the way I believe great customer service should be handled, and he earned my trust. I also want to recognize Peter in sales. I wasn't there to buy a vehicle, but while I was waiting, he went out of his way to spend time with my two-year-old daughter, Giada, and help keep her entertained. That wasn't his responsibility, but it made a long day much easier for both of us. Small acts of kindness like that leave a lasting impression. I do have a few suggestions, but none of them reflect on Cole or Peter. During my appointment confirmation call, I felt like it was unusual that I planned to wait for the repair. I knew it would take most of the day because of warranty approvals and the work involved, and I was perfectly happy to wait if it meant the repair was done correctly. I would also love to see loaner vehicles offered for longer repairs, along with complimentary vehicle washes after service. The waiting area could use a little attention as well. One of the benches appeared to be broken, and I noticed some expired snacks in the vending machine, which I know is likely managed by a third-party vendor. Those are all minor improvements. What mattered most was how I was treated, and the people at Ciocca exceeded my expectations. I originally chose Ciocca because they had the first available appointment. I'll continue making the hour drive because of the people. Even though there are Volkswagen dealerships much closer to my home, Cole's professionalism and Peter's kindness earned my trust and my future business. I sincerely hope they receive the recognition they deserve because employees like them are the reason customers come back.

Poor customer service, they act as if you are bothering - Erichowe

Poor customer service, they act as if you are bothering them. Stood at the service desk in front of CSR who sat there on their phone with earbuds and never looked up until I tapped on the desk. Then they couldn’t find my ticket and gave me one for another customer . Took it in for oil change and repair evaluation. When I gave my company car fleet vehicle info he gave me a disgusted look. I ask if a fleet vehicle was a problem he said no. They texted me the next day (no voice communication, cannot get a live person) stating the ticket was rejected by the leasing company. The leasing company advised me that they were never contacted. Why didn’t D’Ambrosio just say they are not interested in fleet business . Very rude and wasted my time. Terrible dealership

Bob Flick and Steve Amabile were incredible! - dejmlj

Bob Flick and Steve Amabile were incredible! This is our one year anniversary with the Atlas, and we are so thankful to Bob & Steve for helping us. They brought the car to us, we did all of the paperwork at home, the service was simply 100%. Thanks, guys!!

100% will never go to this dealership again. - Ron Ailshire

100% will never go to this dealership again. 60-year-old veteran was treated so unprofessional. All because I had a loan thru my bank.

Awesome Hometown Dealership - BOHAGGY

Bertolet offers great reliable vehicles at very fair market prices. The servicing and sales personnel are second to none. It’s the only place to shop.

I am so happy with my purchase!! The employees were nice... - Jayda29

I am so happy with my purchase!! The employees were nice & helpful, thank you Autohaus and thank you so much Barbara for everything I will be back in the future!!