Irvine BMW

Wonderful salesman and dealership I called in to see if they had a 428i available I talked to Brandon Kim and he was very helpful in finding the exact color I wanted. I made an appoint I called in to see if they had a 428i available I talked to Brandon Kim and he was very helpful in finding the exact color I wanted. I made an appointment with him and when I came in the staff at Irvine bmw were all helpful starting from the sales person to the general manager to the finance department. I am glad I chose Irvine bmw I went to look at the same car at McKenna bmw and the salesperson and manager were very rude. I recommend Irvine bmw if your looking to purchase a bmw it was a quick process leasing the car. More

Great Dealership, Good Deals with Generous Financing Terry Zwarka was great to work with, he gave us plenty of his time to explore the lot and find exactly the car we wanted. He went above and beyond to Terry Zwarka was great to work with, he gave us plenty of his time to explore the lot and find exactly the car we wanted. He went above and beyond to get us a good deal, matching a quote we had received from another dealership without hesitation, and even gave us his own dinner when we mentioned we we're hoping to get some food and the paperwork was taking some time. The financing at Irvine BMW was also great, giving us a better rate than any of the other dealerships we'd looked at, even taking a full percentage point off our APR for purchasing an additional coverage package that we we're already considering. (The APR reduction far out-values the added cost of the package as well, so that was a no-brainer). The dealership grounds we're very nice, especially considering that they we're undergoing remodeling. It was one of the nicest dealerships I've been to, including other luxury car brands, and after they are done remodeling I can only imagine it will be even better. More

A++ experience. Easy folks to work with. Transaction was quick and effortless. Financing was pleasant and the interest rate was spectacular. Selection was large. Service department is fast a Transaction was quick and effortless. Financing was pleasant and the interest rate was spectacular. Selection was large. Service department is fast and friendly. Contact Michael Quinn and he will take very good care of you. More

Deceptive expensive not a pleasant dealership to work with I went to this Irvine BMW to return my lease and lease another BMW from them. During the negotiation the sales person Maz was very rude to me and was I went to this Irvine BMW to return my lease and lease another BMW from them. During the negotiation the sales person Maz was very rude to me and was very deceptive in offering me a deal. He kept suggesting loaner vehicles to me which I thought were new cars. They also tried cornering me into leasing from them by saying I could only lease my car from Irvine BMW because "they put the paperwork in already" after hearing that i quickly left the dealership. They are not honest, beware of them trying to sell you their loaners and deceptive sales practices. Horrible experience, I do not recommend going to them. On the contrary I do get my vehicle serviced there and had not run into any issues with the service department. Everyone was polite and had no issues. More

Horrible They were making all the excuses they can to not have my car repaired. As simple as fixing the wiper that wouldnt clean all the way throughout the wi They were making all the excuses they can to not have my car repaired. As simple as fixing the wiper that wouldnt clean all the way throughout the windshield. I had some other minor issues but i just decided to take it to different dealer. The service manager and the employee were making excuses. More

Worst Dealership in the World? In my opinion the answer to that question is "ABSOLUTELY". Went to by a car in December and all was okay until I agreed on a deal. After that everybo In my opinion the answer to that question is "ABSOLUTELY". Went to by a car in December and all was okay until I agreed on a deal. After that everybody from sales to finace to management went into slimy used car salesman mode. After a 2+ hour wait, during which our salesman and seemingly everybody in the dealership disappeared, to see a finace person we had every slimy sales tactic thrown at us from the bait and switch to the hard sell for paint sealant. After 5 hours at the dealership we were sent on our way with a cursory introduction to the car during which lies were revealed about satellite radio and other things promised during the sale. Several attempts to contact the GM or sales manager about the issues that came were completely ignored. I am sorry but I thoight I was buying a BMW, a luxury car. This place treats customers like they are drunk sailors on leave who they can take advantage of. Run, don't walk away from this place. More

Horrible Service Department The absolute worse experience ever! This is the second time I have had my car serviced in the past year. Both were awful experiences. I will never c The absolute worse experience ever! This is the second time I have had my car serviced in the past year. Both were awful experiences. I will never come here again. I brought my car in for routine oil change. It took two days to complete, never got a phone call, had to call several times, service advisor was never available. I got even worse service in the loaner car department. If time is not an issue, you have hours to kill and have very low standards, you wont mind taking your car here for service. Otherwise stay away! I will never purchase another car here again because of their horrible customer service. More

I just bought a new 2013 X5 diesel from Irvine BMW. What can I say about Irvine BMW, they are simply a fantastic top-notch dealership in every possible way. I worked with Andrew Einhorn and Paul Bailey, and can I say about Irvine BMW, they are simply a fantastic top-notch dealership in every possible way. I worked with Andrew Einhorn and Paul Bailey, and they are the real deal. They are both extremely genuine, up front, and honest. Not only did they give me a fantastic deal, but they made the entire buying experience at Irvine BMW the best I’ve ever had. They held true to their word, and I was in and out within 1 hour. I couldn’t be happier with my X5, but equally so my experience with Irvine BMW. I highly recommend them to anyone considering a BMW. You won’t be disappointed. More