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Ira Volvo Cars South Shore

Rockland, MA

Overview
Reviews
4.7
266 Reviews
Call Dealership (781) 829-3100

1030 Hingham St

Rockland, MA

02370

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Showing 266 reviews

January 09, 2024

I had a phenomenal experience at the dealership. At no time did I feel pressured. The salesperson, Joe Smith, was patient and informative. He answered all my questions completely. Even after the sal More

by marie.gibbons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Smith 5 stars
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Jan 11, 2024 -

Ira Volvo Cars South Shore responded

Congratulations on your new vehicle! We are thrilled that Joe provided you with a phenomenal sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
January 05, 2024

Good customer service—thorough with repairs/maintenance, excellent communication throughout process. Love the car wash, too More

by Jen Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve H
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Jan 09, 2024 -

Ira Volvo Cars South Shore responded

That's wonderful to hear! Thank you for the kind words! We are excited to hear that we were able to provide you with an excellent experience!

Helpful
December 30, 2023

Very happy with my purchase from Ira Volvo. The staff were extremely helpful and professional. Highly recommended. More

by Andrew Keates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olajide Ogundipe; Mark Rubin
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Jan 03, 2024 -

Ira Volvo Cars South Shore responded

Congratulations on your new vehicle! We are thrilled to have provided you with a helpful and professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 27, 2023

I brought my car in for service and asked for three simple things to be done. When I came back to get my car, one item had not been completed and the service tech had not entered any notes about what I More

by Mccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Helpful
December 27, 2023

Easy to schedule a service appointment. Staff was knowledgeable and friendly and responded quickly to my questions More

by HairClub9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malan
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Dec 29, 2023 -

Ira Volvo Cars South Shore responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 22, 2023

Nothing about our transition from lease to ownership has gone well. We would never deal with this dealership again We purchased out of our lease on Nov 1 and still do not have title. The finance dept has More

by Tldmhewitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Savage
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Dec 27, 2023 -

Ira Volvo Cars South Shore responded

Thank you for your feedback about the inconvenience you experienced regarding the title of the vehicle you purchased with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Henry Silva, General Manager hsilva@iravolvo.com

Helpful
December 22, 2023

Huge improvement in Customer Service at Ira Volvo Rockland. Ive been multiple times and was so impressed. More

by mjash0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Steve Savage
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Dec 27, 2023 -

Ira Volvo Cars South Shore responded

That's fantastic to hear about the noticeable improvement in customer service at Ira Volvo Cars South Shore! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
December 19, 2023

I was able to get a same day appointment to have my tires replaced. My first time here service was excellent. More

by Dcasey4263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Dec 21, 2023 -

Ira Volvo Cars South Shore responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
December 12, 2023

Pat, Steve are great service managers ! All that I regulated was including in my free tires replacement. Rotating and balancing the tire. Plus a car wash ! Nice folks to talk to. Give Joe t More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Steve great to deal with. , Steve Savage
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Dec 15, 2023 -

Ira Volvo Cars South Shore responded

It's fantastic to hear that Pat, Steve, and Joe provided such exceptional service during your visit! They went above and beyond, ensuring your vehicle's maintenance was comprehensive and well taken care of. That level of service stands out! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 08, 2023

I bought my 2023 XC90 at a different dealership, but have serviced it at Ira which is close to home. I love the valet service and the work is always completed on time! More

by ajkeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoxie, S
Report | Print
Dec 13, 2023 -

Ira Volvo Cars South Shore responded

It's great to hear that you've had a positive experience with Ira Volvo Cars South Shore's service department, especially appreciating the valet service and the timely completion of work! Convenience and punctuality in service can make a significant difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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