Ira Volvo Cars South Shore
Rockland, MA
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very friendly and prompt service. They kept me informed of everything going on with my car and didn’t do anything until I approved it. I felt very confident that they knew what they w They kept me informed of everything going on with my car and didn’t do anything until I approved it. I felt very confident that they knew what they were doing because Volvo can be a little tricky. They did great work and I completely trust them. More
Great experience: transparent pricing and services rendered, polite and efficient staff, friendly clean and comfortable waiting area - this is the dealership I will return to. rendered, polite and efficient staff, friendly clean and comfortable waiting area - this is the dealership I will return to. More
Professional service. Good tools for communicating what’s happening w service visit. Knowledgeable staff that is easy to talk to Good tools for communicating what’s happening w service visit. Knowledgeable staff that is easy to talk to More
The staff at IRA Volvo were professional and courteous. First rate service. They made you feel welcome. Would not hesitate to recommend them for any auto service. First rate service. They made you feel welcome. Would not hesitate to recommend them for any auto service. More
I am a loyal customer of Volvo. Since I bought the first xc90 in 2018, I have found Volvo's service very good. However, the following things make me feel very bad, first of all, the Since I bought the first xc90 in 2018, I have found Volvo's service very good. However, the following things make me feel very bad, first of all, the maintenance time is too long. Today, I promised to fix the electronic brake problem for one or two hours and finally couldn't fix it. After waiting for about three or four hours, I was told that there was no way to fix it and they didn't give me a car to take me back and they had to call me an Uber to take me back And now my whole life is messed up and I don't know when I'm gonna get my car fixed, and now I don't have a car and now my wife is mad at me and I'm really sick of it, you know More
The score is based on what happened after the service - everything was fine during the service. When I got home, I realized I forgot to present the service coupon I received via email. I called the dealers everything was fine during the service. When I got home, I realized I forgot to present the service coupon I received via email. I called the dealership and spoke to a service rep who tried to get a hold of Pat. She told me she left him a voicemail to call me back but I never heard back from him. More