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Ira Volvo Cars South Shore

Rockland, MA

Overview
Reviews
4.7
265 Reviews
Call Dealership (781) 829-3100

1030 Hingham St

Rockland, MA

02370

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Showing 265 reviews

March 03, 2024

William is a very nice person to work with and made the transaction easy. Henry also made sure to say hello and make himself available for any questions. We had a very good experience More

by cathydelorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William, Steve Savage
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Mar 08, 2024 -

Ira Volvo Cars South Shore responded

Thank you for taking the time to share your positive experience with William and Henry! We're delighted to hear that they made your transaction easy and that you had a very good experience. Our team is here to assist you. Safe travels, and we look forward to serving you again in the future!

Helpful
February 26, 2024

Prompt excellent service and a car wash to put it over the top. Thank you More

by Anne.smith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me
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Mar 02, 2024 -

Ira Volvo Cars South Shore responded

We're delighted to hear that you experienced prompt and excellent service, and the complimentary car wash was the perfect finishing touch. Thank you for your positive feedback. We appreciate your business and look forward to serving you again in the future!

Helpful
February 25, 2024

Very pleasant experience! I will definitely be back! I was in and out in a timely manner for what I had done. More

by Lorifreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Feb 27, 2024 -

Ira Volvo Cars South Shore responded

Thank you for the kind words Lori! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 25, 2024

Service was great! I was given all the information on next service. Looking gory to my next service appointment. More

by alicedcarter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat McDonald
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Feb 27, 2024 -

Ira Volvo Cars South Shore responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 22, 2024

Clean and courteous and helpful. Thoroughly explained options and costs Also had coffee and snacks available More

by Delay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick , Steve Savage
Report | Print
Feb 25, 2024 -

Ira Volvo Cars South Shore responded

We're pleased to hear that you found our service clean, courteous, and helpful. It's great that the team thoroughly explained options and costs, making your experience informative. We appreciate your positive comments and thank you for choosing us! Safe travels!

Helpful
February 22, 2024

Excellent service, service manager was very nice he was helpful and explained everything to me More

by Ladybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malan wyzard - service advisor
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Feb 25, 2024 -

Ira Volvo Cars South Shore responded

We're pleased to hear that you received excellent service and that the service manager was helpful and explained everything to you. We appreciate your positive comments and thank you for choosing us for your service needs!

Helpful
February 20, 2024

The damage to my vehicle from a bird strike, turned out to be much worse than it was originally suspected. The service department was extremely helpful in evaluating the problem, assisting in submitting a More

by Marko105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, William Mok, Steve Savage
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Feb 24, 2024 -

Ira Volvo Cars South Shore responded

We appreciate your feedback, and we're sorry to hear about the unexpected damage to your vehicle. It's great to hear that our service department was extremely helpful in evaluating the problem, assisting with the insurance claim, facilitating the adjuster's evaluation, and expediting the completion of the work. Excellent communication is crucial in such situations, and we're glad we could provide that for you. Thank you for choosing our services!

Helpful
February 14, 2024

The staff is very attentive and knowledgeable and kept me informed throughout my stay in the well-appointed customer waiting area. More

by khanleyrugby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malan Wyzard, Steve Savage
Report | Print
Feb 16, 2024 -

Ira Volvo Cars South Shore responded

We're delighted to hear that our staff was attentive and knowledgeable and that you were kept informed during your stay in our well-appointed customer waiting area. Thank you for choosing us, and we appreciate your positive feedback!

Helpful
February 08, 2024

Excellent service. I would recommend them to anyone. They really tried to solve all of my concerns. More

by martha.flanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Report | Print
Feb 10, 2024 -

Ira Volvo Cars South Shore responded

Thank you for your positive feedback! We're delighted to hear that you received excellent service and that our team made an effort to address all of your concerns. Your recommendation is greatly appreciated. We value your trust in us and look forward to serving you and anyone you recommend in the future.

Helpful
February 07, 2024

Very efficient and vey attentive. They got me in and out within a reasonable timeframe. I appreciated the fact that they washed my car. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Report | Print
Feb 10, 2024 -

Ira Volvo Cars South Shore responded

We're pleased to hear that you had a very efficient and attentive experience, with the team getting you in and out within a reasonable timeframe. It's great that you appreciated the additional touch of having your car washed. Thank you for choosing our services, and we look forward to serving you again in the future!

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