Ira Volvo Cars South Shore

Excellent service, excellent communication with service manager. Highly recommend dealership and service department. Thank you. manager. Highly recommend dealership and service department. Thank you. More

We dealt with Steve in the service dept. he did a great job keeping us up to date on the work. Very polite and courteous. he did a great job keeping us up to date on the work. Very polite and courteous. More

Ira Volvo South Shore were super helpful. I had issue with my car where the battery died, they not only quickly sent someone to jump start the battery but upon figuring out that that solution I had issue with my car where the battery died, they not only quickly sent someone to jump start the battery but upon figuring out that that solution isn't working they made an on premise appointment to work on the car. Chuck who was working with me on the service department was helpful in explaining the process as well as the timeline. More

Thorough, friendly, accommodating, honest service. People were great. They took great care of us. Will go again. People were great. They took great care of us. Will go again. More

Bought a used certified hybrid vehicle. Took day off to get a ride to dealer to pick up car, gave 4 days notice. Upon pickup no inspection sticker, no charge on battery 1/4 tank of gas. Sal Took day off to get a ride to dealer to pick up car, gave 4 days notice. Upon pickup no inspection sticker, no charge on battery 1/4 tank of gas. Salesman could not set up telematics system. Then said software update was needed. When pressed admitted something was wrong with vehicle. I asked how something could be broken if it had an inspection for certification and he's had 4 days to get car ready. No response. This turned into a loaner car because the vehicle that is certified needed repairs to parts relating to start button. Called sales manager who basically said "well things happen, anything can break." I simply asked that upon next pickup everything be taken care of. I was assured "everything would be right." That night 230am salesman called me apparently for fun. Pick up on a beautiful Saturday and big shock car not charged. Had to ask sales manager for someone to assist setting up car as last salesman could not. Sales manager offered nothing for trouble, not so much as a free oil change. Worst car buying experience l've ever had. Once they have your money, you are dead to them. Go somewhere else. More

Steven Chavez is a rock star. Straight shooter, looked out for my interests, handled things timely and professionally . . . Tremendous level of service. I stayed and waited for my Straight shooter, looked out for my interests, handled things timely and professionally . . . Tremendous level of service. I stayed and waited for my car, worked in a very comfortable setting. Overall, very positive experience and in line with the way Ira Volvo has treated me from day one. More

Had my Volvo serviced today. Was handled in a very professional manner. Completely satisfied with my experience Was handled in a very professional manner. Completely satisfied with my experience More

Thorough and explains the required services carefully. Performs services in a timely manner. Works with custuner to control costs. Performs services in a timely manner. Works with custuner to control costs. More

Honest and thorough service. Very responsive and proactive. Helpful suggestions and options at different costs. Very responsive and proactive. Helpful suggestions and options at different costs. More

This dealership is very professional Always very respectful and easy to work with. Always a pleasant experience. respectful and easy to work with. Always a pleasant experience. More