Ira Volvo Cars South Shore

Mechanic Tom Winter went above and beyond to help me out several times. He is very professional and an asset to your company. He is a tremendously hard worker. Tom Winter went above and beyond to help me out several times. He is very professional and an asset to your company. He is a tremendously hard worker. More

Sales Person Frank was very helpful and did everything to try to please me. He was extremely accommodating. Frank was very helpful. I will say the original sales p Frank was very helpful and did everything to try to please me. He was extremely accommodating. Frank was very helpful. I will say the original sales person Peter was very bad. More

Amazing job Thank you! Joe and Sherine went above and beyond helping me. I was able to test drive and purchase all in the same day due to their fast and efficient service. W Joe and Sherine went above and beyond helping me. I was able to test drive and purchase all in the same day due to their fast and efficient service. When it started to get late and I had an appointment elsewhere Joe offered to bring the papers by my house to sign them or come in the following morning. That to me is above and beyond. Thank you! More

I haven't bought a vehicle yet but our sales person was superb so I feel the need to leave him a positive review. Yesterday my husband and I went to test drive the XC60 -- we were very impressed, n was superb so I feel the need to leave him a positive review. Yesterday my husband and I went to test drive the XC60 -- we were very impressed, not only with all the safety features in the car, but the knowledge and pleasant personality of Joe Smith. My husband and I went to a total of 5 dealers...and Joe is the best salesperson, by far. He greets us promptly, very friendly, very knowledgeable and showed us everything on the XC60...I mean every little features. He took his time letting both of us test drove the car - both highway and local. We were very honest with Joe that we are still shopping around, hence, test drivings. Joe wasn't pushy, not aggressive. He just gently explain Volvo are great cars and he lastly mentioned that Volvo use Regular gas instead of Premium (that...MIGHT be a game changer for me...since I'd been looking at all other European cars where they all have higher MPG but take premium gas only...but, as comfy and safe is Volvo...it's interior looks more like my grandfather's living room...still beautiful and comfy..hence, I'm still debating) Just beware...I almost bought the car on the spot because Joe was so pleasant to deal with!! =) PS. Joe did not call me 3-4 times A DAY like all the other dealers did either (Lexus called me 7 times in a day...SEVEN)...Joe just sent me an e-mail to say Thank for my visit. I hate phone calls...so THANK YOU Joe...for NOT being a typical annoying salesperson. More

I highly recommend this dealership for a new or used car purchase. They have a lot of integrity and class, and negotiate fairly. The business office also provided excellent services and an excellent financi purchase. They have a lot of integrity and class, and negotiate fairly. The business office also provided excellent services and an excellent financing rate. A very pleasurable experience. More

What a great experience we had at this dealership! We were greeted with a friendly smile upon entering the show room. Joe Smith found the perfect car for our situation. His years of experience show with were greeted with a friendly smile upon entering the show room. Joe Smith found the perfect car for our situation. His years of experience show with his knowledge of the vehicle and ability to answer all of our questions. He guided us through the car buying procedure with ease and confidence. We also had the pleasure of meeting Mike Broadbent, who was also very friendly and knowledgable. This team went above and beyond what is expected from a dealership. I have already recommended two friends to Joe Smith because I want them to have a positive experience too. I will be back when I buy my next Volvo and highly recommend this dealership to anyone who is looking for experience, honesty and solid values. More

Peter and Sherine are amazing people. They stand behind their word and go above and beyond for their customers. I would HIGHLY recommend this dealer to anyone in search of a used vehicle. Reasonable pricin their word and go above and beyond for their customers. I would HIGHLY recommend this dealer to anyone in search of a used vehicle. Reasonable pricing. SATISFIED CUSTOMER! More

Sherine & James were absolutely fantastic to work with! James was knowledgeable and matter of fact in his approach - not at all salesy or pushy which goes a long way with me. He was also incredibly with! James was knowledgeable and matter of fact in his approach - not at all salesy or pushy which goes a long way with me. He was also incredibly kind and thoughful - at the time of car pick-up, he had left a gift of a new USB drive with loaded songs ready for the ride home. Sherine was awesome!!! Again, very knowledgeable and not at all pushy or salesly. She negotiated the deal in a very professional manner and went way above and beyond to make the deal work for both parties - even when I thought the numbers/financing options were not workable, she worked tirelessly to pull together a successful deal. :) More

This was my best car buying experience to date. The dealership was recommended by a family member and I would highly recommend it to anyone else looking for a great experience. Even though I purchased dealership was recommended by a family member and I would highly recommend it to anyone else looking for a great experience. Even though I purchased a used vehicle, I was treated with the same courtesy and respect as if I were buying a new Volvo. The salesman Peter was extremely helpful and very friendly. Business manager Sherine was also great to work with. She made sure I was comfortable the whole time and was very straight forward with all of the information. You get a very personal and pleasant experience at Volvo Village that I haven't received at any other dealership in the past. I look forward to going back to purchase my next vehicle here in the future. Thank you all very much for a wonderful experience! More

I've had a great experience having my Volvo serviced at Volvo Village of Norwell over the past several years. After some less than optimal service experiences at other dealerships over the years, Volvo at Volvo Village of Norwell over the past several years. After some less than optimal service experiences at other dealerships over the years, Volvo Village of Norwell has been like a breath of fresh air. Their service team is friendly, professional and knowledgeable. They are willing to take the time to explain any service items that need to be done to my car and never try to "upsell" or pressure me on anything that I don't need. My car is always ready at the estimated time and there are never any "surprises" on my bill when I go to pick it up. The last time I went in for service I worked with Martha Trickler and she was wonderful. Also, when I brought back my loaner car, I had several things to transfer back to my car and Matt was right there asking if he could help me with the transfer. I highly recommend this dealership and service department!! More