Ira Volvo Cars South Shore
Rockland, MA
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Peter and Sherine are amazing people. They stand behind their word and go above and beyond for their customers. I would HIGHLY recommend this dealer to anyone in search of a used vehicle. Reasonable pricin their word and go above and beyond for their customers. I would HIGHLY recommend this dealer to anyone in search of a used vehicle. Reasonable pricing. SATISFIED CUSTOMER! More
Sherine & James were absolutely fantastic to work with! James was knowledgeable and matter of fact in his approach - not at all salesy or pushy which goes a long way with me. He was also incredibly with! James was knowledgeable and matter of fact in his approach - not at all salesy or pushy which goes a long way with me. He was also incredibly kind and thoughful - at the time of car pick-up, he had left a gift of a new USB drive with loaded songs ready for the ride home. Sherine was awesome!!! Again, very knowledgeable and not at all pushy or salesly. She negotiated the deal in a very professional manner and went way above and beyond to make the deal work for both parties - even when I thought the numbers/financing options were not workable, she worked tirelessly to pull together a successful deal. :) More
This was my best car buying experience to date. The dealership was recommended by a family member and I would highly recommend it to anyone else looking for a great experience. Even though I purchased dealership was recommended by a family member and I would highly recommend it to anyone else looking for a great experience. Even though I purchased a used vehicle, I was treated with the same courtesy and respect as if I were buying a new Volvo. The salesman Peter was extremely helpful and very friendly. Business manager Sherine was also great to work with. She made sure I was comfortable the whole time and was very straight forward with all of the information. You get a very personal and pleasant experience at Volvo Village that I haven't received at any other dealership in the past. I look forward to going back to purchase my next vehicle here in the future. Thank you all very much for a wonderful experience! More
I've had a great experience having my Volvo serviced at Volvo Village of Norwell over the past several years. After some less than optimal service experiences at other dealerships over the years, Volvo at Volvo Village of Norwell over the past several years. After some less than optimal service experiences at other dealerships over the years, Volvo Village of Norwell has been like a breath of fresh air. Their service team is friendly, professional and knowledgeable. They are willing to take the time to explain any service items that need to be done to my car and never try to "upsell" or pressure me on anything that I don't need. My car is always ready at the estimated time and there are never any "surprises" on my bill when I go to pick it up. The last time I went in for service I worked with Martha Trickler and she was wonderful. Also, when I brought back my loaner car, I had several things to transfer back to my car and Matt was right there asking if he could help me with the transfer. I highly recommend this dealership and service department!! More
Went in to have my oil changed, new tires and rear cargo tray on my Volvo XC90V8. I was also have some issues with my starter and seat controls. Martha was great, she also found out that the starter and s tray on my Volvo XC90V8. I was also have some issues with my starter and seat controls. Martha was great, she also found out that the starter and seat controls were covered under my certified warranty. I was really happy that I had the coverage but even happier Martha took the time to find out. When I came in to pick up my car Courtney explained my bill and I was really happy with my entire experience. I was also offered a FREE trade appraisal. The sales managers Steve & Sherine were quick with my appraisal and gave my statistical data to explain the trade value. All in all a great experience. When I am in the market I will be sure to purchase here! More
The service, sales and parts teams at Volvo Village of Norwell have always gone above and beyond for us. On many occasions, they have made scheduling accommodations or provided a service loaner vehicle j Norwell have always gone above and beyond for us. On many occasions, they have made scheduling accommodations or provided a service loaner vehicle just to make our experience better. Their parts department actually took me back into the service bays to visually show me how to install a simple part that I was going to do myself. We live a long way from Norwell Volvo, and we pass other Volvo dealers on our way to this dealership, but it it all worth it because of the wuality of work they do and the quality of people that work there. More
This dealer is the best one I have ever had. Always takes time to explain repairs and service is top notch. You will not find a better dealer and service experience in Massachusetts. time to explain repairs and service is top notch. You will not find a better dealer and service experience in Massachusetts. More
Went to dealer for a free oil change in November 2010, Went to dealer for a free oil change in November 2010, they told me that I needed rear brake pads and rotors. I asked did I need it now and how Went to dealer for a free oil change in November 2010, they told me that I needed rear brake pads and rotors. I asked did I need it now and how much. They said I would make it until my next oil change and it would be around $700. My husband called our local mechanic and was quoted a price of $400. Last week I dropped my car off to my local mechanic for an oil change and the recommended brake work. I got a call from my mechanic telling me my brakes are fine. I should know nothing is free and the dealer wants to get you in and sucker you in! More
I have been taking my Volvo to this dealership for service for about 3 years now and I must say that I have been very pleased with my experience there. The quality of work has always been good and the service for about 3 years now and I must say that I have been very pleased with my experience there. The quality of work has always been good and they have taken good care of me since I've had the car. On a couple of occasions they were able to catch a problem that I was having with my car that I did not know was an issue; probably preventing me from having accident or causing further damage. I've recommended this dealership to friends for both sales and service in the past and I believe they were well taken care of as well. No complaints. More
My service at Volvo has been outstanding. I have been going to Volvo Service for many many years. The people who work at the Service Department give such special treatment to me as I am a senior citizen going to Volvo Service for many many years. The people who work at the Service Department give such special treatment to me as I am a senior citizen and do not have to worry if they are going to take advantage of me . I trust whole heartedly that they will give me the best service possible. More