Ira Volvo Cars South Shore
Rockland, MA
Filter Reviews by Keyword
By Type
Showing 342 reviews
Nothing To Think About Unlike other dealerships that their staff pressure you to leave positive comments about them, like Herb Chambers, it is my pleasure to give my opinion Unlike other dealerships that their staff pressure you to leave positive comments about them, like Herb Chambers, it is my pleasure to give my opinion about Prime Volvo and their Service team. When I bring my car to Prime Volvo it is like dropping your car at a friends place. It is quick, I know that they have seamlessly coordinated the timing and everything else that will need to be done. They will call me with any and all updates and I will come back to a clean car with no surprises. I trust Larry and the entire team. More
Check car in preparation for 6 hr car rude Excellent caring service by a pat and Larry from Service. Went for a light bulb and they cleaned the car and also vacuumed the car Excellent caring service by a pat and Larry from Service. Went for a light bulb and they cleaned the car and also vacuumed the car More
40,000 mile evaluation & maintenance What a great experience. The very friendly professional service staff thoroughly answered my questions and made my experience easy. A full report was What a great experience. The very friendly professional service staff thoroughly answered my questions and made my experience easy. A full report was provided. I appreciated the follow up call and email to see if I had any issues. More
Great car buying experience with Harrison! I would like to comment on the excellent service that I experienced while shopping for a vehicle at Prime. Harrison was my salesperson and I could no I would like to comment on the excellent service that I experienced while shopping for a vehicle at Prime. Harrison was my salesperson and I could not have asked for a more professional, knowledgeable, courteous and attentive sales advisor. I purchased a 2019 XC60 Inscription and am thrilled with my new vehicle! I am not technological sophisticated at all but Harrison took the time, with a great amount of patience, to acquaint me with all the equipped features. I would definitely recommend prime to my family and friends as I must say it was one of my best car buying experiences! More
Excellent Went in to purchase new 2019 XC40. Cecil was the sales advisor that I dealt with. He was professional, easy to work with, and very nice. The whol Went in to purchase new 2019 XC40. Cecil was the sales advisor that I dealt with. He was professional, easy to work with, and very nice. The whole experience at the dealership was pretty stress free for car buying. I would recommend them to anyone looking for a Volvo. More
Great experience at Prime! We worked with Cecil and had a great experience! We came in on a Saturday to look at SUVs and took the XC90 for a drive. No one hounded us with questi We worked with Cecil and had a great experience! We came in on a Saturday to look at SUVs and took the XC90 for a drive. No one hounded us with questions or pushed us to buy. We returned the next afternoon after shopping around, and this time wanted to drive an XC60. Within just a few hours we agreed to terms and leased one. I would recommend Prime to friends and we wouldn’t hesitate to purchase from Cecil again. We felt pressured by the finance person we worked with - which I know is common but I find it annoying. That was the only “negative” I would say. The dealership is clean and comfortable. We felt we were treated fairly and appreciated the level of service provided. More
Excellent Service All of the employees were super friendly, professional and very helpful. They took into account my needs for a reliable automobile and sticking to the All of the employees were super friendly, professional and very helpful. They took into account my needs for a reliable automobile and sticking to the parameters of my budget Thank you Tom, Sam, and Mark, I couldn’t have asked for a better experience!!! More
Great professionalism To dealing with the general manager Paul bender and his wonderful team, I highly recommend buying your Volvo here!! Hands down, smooth process!! Love To dealing with the general manager Paul bender and his wonderful team, I highly recommend buying your Volvo here!! Hands down, smooth process!! Love my new XC60!! More
Excellent Car Buying Experience I typically dread car shopping, but my experience at Prime Volvo South Shore was really great. From the beginning, the vehicle I was interested in was I typically dread car shopping, but my experience at Prime Volvo South Shore was really great. From the beginning, the vehicle I was interested in was a very fair price. Harrison, our sales consultant was knowledgeable, attentive, and ready to help. At no time did I feel any excessive pressure to buy. I was not held hostage by the dealer or felt like I was being tricked in any way. You could tell that the team at Prime Volvo South Shore was committed to selling quality cars and giving their customers a pleasant experience. I by no means bought one of their expensive or luxurious cars, but the staff made me feel like I did. Their evaluation of my trade-in was very fair and was done right in front of me so. I must say it was the smoothest and most pleasant car buying experience I ever had. It was a pleasure working with Prime Volvo South Shore and I will certainly be back again when I need another vehicle. More
Car was using oil resulting in piston replacements Service Consultant (Larry) was very professional and informative explaining the problem and solution and communicating during the entire process. Car Service Consultant (Larry) was very professional and informative explaining the problem and solution and communicating during the entire process. Car runs like a charm now! More