Ira Volvo Cars South Shore
Rockland, MA
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Excellent communication Was in good contact, explained well, super friendly, quick in and out. So far so good! Courtesy pick up , drop off terrific. Very satisfied with cs Was in good contact, explained well, super friendly, quick in and out. So far so good! Courtesy pick up , drop off terrific. Very satisfied with cs. More
Great service experience Had a great service experience. Pat was most knowledgeable and most helpful along with great service provided by John in securing a loaner car for me. Had a great service experience. Pat was most knowledgeable and most helpful along with great service provided by John in securing a loaner car for me. More
Review Very attentive, very knowledgeable and very satisfied so far.. I just purchased the vehicle, so I can’t say to much more. To soon to say more. Very attentive, very knowledgeable and very satisfied so far.. I just purchased the vehicle, so I can’t say to much more. To soon to say more. More
Service department are excellent very helpful and friendly! After checking out my car the service employees said my car was fine service was not needed at this time! But call them if I have any problems! The se After checking out my car the service employees said my car was fine service was not needed at this time! But call them if I have any problems! The service advisor John Mongeau is wonderful so polite and friendly as is Deb she is outstanding! More
Pleasant and Professional Dealership I gave this dealership five stars because our experience was a pleasant one. We worked with Jeremy who was very knowledgeable and empathetic to our ne I gave this dealership five stars because our experience was a pleasant one. We worked with Jeremy who was very knowledgeable and empathetic to our needs. The entire process from test drive to financing was done in a very professional and friendly manner. I hghly recommend this dealership. More
Repair and maintenance on vehicle I mad.e my appointment on short notice. Pat provided excellent customer service, kept me apprised on status and provided me with a loaner car. I mad.e my appointment on short notice. Pat provided excellent customer service, kept me apprised on status and provided me with a loaner car. More
Shady outfit I saw a van listed for $13,900 that I liked so I set up an appt with Jeremy to see it the next day. I texted him to make sure we were all set for tha I saw a van listed for $13,900 that I liked so I set up an appt with Jeremy to see it the next day. I texted him to make sure we were all set for that day before leaving. He informed me that because there was a lot of interest in it that they were now going to ask $17,000 instead. What kind of company does that? Very shady if you ask me! Wouldn't recommend a company that would pull something like that! Can't be trusted! More
40,000 mile service I've been using Prime in the Hingham and Rockland Location for many years. I've never had issue with the service. Can't count how much $$ I've spent I've been using Prime in the Hingham and Rockland Location for many years. I've never had issue with the service. Can't count how much $$ I've spent on my 4 Volvo's at this location over the years. Currently have a 2017 S90 under lease from this shop. Mechanism that holds gas tank shut has malfunctioned. Had recent service and was told this was not covered under warranty and would be $200 to fix. I don't blame Larry as he is just the messenger, but you would think that for all of the $$ I've spent there over the years and the fact that the car is 2 years old, that they could do me a courtesy and fix the darn gas tank lock at no charge. C'mon guys. You need to know who your good customers are and work with them. More
Knowledgeable staff, great product The new Volvo was one of my top choices and the team pushed it over the edge. Harrison is knowledgeable and passionate about what he is selling. He The new Volvo was one of my top choices and the team pushed it over the edge. Harrison is knowledgeable and passionate about what he is selling. He followed up to every question and provided additional data to support his answers. If he wasn't in when I visited, he would arrange to have a colleague work with me, who was equally candid and well-informed. His approach is assertive without being aggressive or pushy. Extremely positive experience More
Helpful and excellent Everyone was so kind and helpful I Knew that I was on good hands I could trust What I was being told. They helped me Understand what was happening. Everyone was so kind and helpful I Knew that I was on good hands I could trust What I was being told. They helped me Understand what was happening. More