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Ira Volvo Cars South Shore

Rockland, MA

4.8
342 Reviews

1030 Hingham St

Rockland, MA

02370

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Showing 342 reviews

September 26, 2019

Excellent communication Was in good contact, explained well, super friendly, quick in and out. So far so good! Courtesy pick up , drop off terrific. Very satisfied with cs More

by Ebm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John mongeau
Sep 27, 2019 -

Ira Volvo Cars South Shore responded

We are delighted to hear that you're a satisfied Volvo South Shore customer! Thank you very much for trusting us with your vehicle. We look forward to our continued relationship.

September 26, 2019

Great service experience Had a great service experience. Pat was most knowledgeable and most helpful along with great service provided by John in securing a loaner car for me. More

by Lorraine M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat McDonald and John
Sep 27, 2019 -

Ira Volvo Cars South Shore responded

Lorraine, it's nice to hear that you had a great experience working with Pat and John in our service department. Thank you for the five-star review and for trusting Volvo South Shore to take excellent care of your Volvo.

September 20, 2019

Review Very attentive, very knowledgeable and very satisfied so far.. I just purchased the vehicle, so I can’t say to much more. To soon to say more. More

by Mary123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and O
Sep 23, 2019 -

Ira Volvo Cars South Shore responded

Thank you for allowing us the opportunity to earn your business, Mary! We are glad to hear that you're happy so far and look forward to our continued relationship.

September 07, 2019

Service department are excellent very helpful and friendly! After checking out my car the service employees said my car was fine service was not needed at this time! But call them if I have any problems! The se More

by JAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mongeau and the young lady Deb at the service window!
Sep 09, 2019 -

Ira Volvo Cars South Shore responded

Thank you for the five-star review of our Service Team here at Volvo South Shore! We'll be sure to commend John and Deb for their great customer service. Thank you!

September 03, 2019

Pleasant and Professional Dealership I gave this dealership five stars because our experience was a pleasant one. We worked with Jeremy who was very knowledgeable and empathetic to our ne More

by Steve review
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy MacLellan
Sep 03, 2019 -

Ira Volvo Cars South Shore responded

Thank you for your review of Volvo South Shore. It's wonderful to read about your recent visit to our dealership and we hope we can work with you again soon. Have a great day and happy driving!

August 28, 2019

Repair and maintenance on vehicle I mad.e my appointment on short notice. Pat provided excellent customer service, kept me apprised on status and provided me with a loaner car. More

by Jhw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, gentlemen who provided courtesy transportation..failed to get his name.
Aug 28, 2019 -

Ira Volvo Cars South Shore responded

Thank you for coming to Volvo South Shore for your auto service needs! It's great to hear that Pat took great care of you and your vehicle. If any future issues should arise, we will be here to help.

August 28, 2019

Shady outfit I saw a van listed for $13,900 that I liked so I set up an appt with Jeremy to see it the next day. I texted him to make sure we were all set for tha More

by Deb139
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jeremy
Sep 24, 2019 -

Ira Volvo Cars South Shore responded

Deb - We strive to be straightforward about our prices which is why Jeremy let you know about the price change prior to your appointment. I do understand your frustration and am very sorry for any inconvenience this caused. If you would be willing to give us another chance, I would be happy to assist with your car search. I hope you consider giving me a call. Thank you, Brian Cho - General Manager - 781-927-3554

July 17, 2019

40,000 mile service I've been using Prime in the Hingham and Rockland Location for many years. I've never had issue with the service. Can't count how much $$ I've spent More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry DiTulio
Jul 17, 2019 -

Ira Volvo Cars South Shore responded

We are very grateful for your longtime business and I would really hate to lose you as a customer over this. We were simply following our warranty policies but I do understand your frustration. Would you please give me a call? I would love to discuss this further. Thank you, Brian Cho - General Manager - 781-927-3554

July 17, 2019

Knowledgeable staff, great product The new Volvo was one of my top choices and the team pushed it over the edge. Harrison is knowledgeable and passionate about what he is selling. He More

by 2019 S60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Rowbotham
Jul 17, 2019 -

Ira Volvo Cars South Shore responded

Thank you for the positive feedback about your recent visit to Volvo South Shore! It is wonderful to read about your recent car-buying process with Harrison and that he demonstrated excellent customer service. We look forward to working with you again thank you for your support!

July 15, 2019

Helpful and excellent Everyone was so kind and helpful I Knew that I was on good hands I could trust What I was being told. They helped me Understand what was happening. More

by Thenun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Courtney
Jul 16, 2019 -

Ira Volvo Cars South Shore responded

What a wonderful review! Thank you so much for trusting the Volvo South Shore team with your business. We look forward to assisting you next time.

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