Ira Volvo Cars South Shore

They were great to work with and the process was quick and I felt great about my purchase. I would highly recommend the staff was amazing!!!! and I felt great about my purchase. I would highly recommend the staff was amazing!!!! More

Awesome!!! My nail in the tire problem was quickly fixed while I waited. They even wiped my car down for covid protection after serving it. fixed while I waited. They even wiped my car down for covid protection after serving it. More

Excellent service Pleasant people given to me on time, I will always come back to Prime Volvo are my maintenance on my car thank you very much will always come back to Prime Volvo are my maintenance on my car thank you very much More

John and Team at Prime Volvo were amazing. I had my 1 year service, state inspection and car washed...all done within an hour! This was truly awesome service considering I had my 2 month old with me! Gre year service, state inspection and car washed...all done within an hour! This was truly awesome service considering I had my 2 month old with me! Great job team! More

Great service. Salesperson was fantastic. GoodPrice did Great service. Salesperson was fantastic. Good Price did not receive any pressure and everyone was great. Let me take the car over to my wife so she Great service. Salesperson was fantastic. Good Price did not receive any pressure and everyone was great. Let me take the car over to my wife so she could see it. More

I had a pleasant experience with Olajide. He is so nice and a gentleman. He explained very well all about the vehicle. Also, he was very lovely with my small kids. They were playing around and he always ha and a gentleman. He explained very well all about the vehicle. Also, he was very lovely with my small kids. They were playing around and he always had patience with them. I got a nice van in a good value. Very clean location. Well done!! More

I love Prime Volvo in Hingham! This is my second car from them. Jeremy is attentive and goes out of his way to get you what you want and more! The staff does an outstanding job to provide great custom from them. Jeremy is attentive and goes out of his way to get you what you want and more! The staff does an outstanding job to provide great customer service, and great value! Their selection is extensive and beautiful. It’s a great feeling to have a dealership you can trust. More

Lease trade I went to Prime for options to trade my lease as I was about to go way over the miles with still a year left due to my current job. Jeff helped me sor I went to Prime for options to trade my lease as I was about to go way over the miles with still a year left due to my current job. Jeff helped me sort through all my options without having me break the bank. I am now happy in a used Volvo (with low mileage) and more importantly stress free. I appreciated he helped me look through multiple possibilities (some I was unaware of despite speaking to other dealers....) instead of going right to the sale. THANK YOU THANK YOU! More

This was my second visit at Prime Volvo and I was very pleased with everything. It was very easy to schedule an appointment around my schedule. My car was fixed quickly and was ready before the estimated pleased with everything. It was very easy to schedule an appointment around my schedule. My car was fixed quickly and was ready before the estimated time. They even washed it. Pat, the service manager I worked with, was excellent. The waiting area was clean and conceits nice amenities. Overall a very good experience More

Once the deal is done they done care. I bought a CPO XC90 on 9/21/19. There have many small issues with the car since I purchased it and many have not been resolved yet. My sales rep is Ja I bought a CPO XC90 on 9/21/19. There have many small issues with the car since I purchased it and many have not been resolved yet. My sales rep is Jason Grover it takes forever to get answers from him or get things done. I don't think the time was taken to thoroughly go over the car before it was certified. I found to many obvious things that should have been seen. The tow hitch cover was missing from the front bumper. I let Jason know on Sept. 28th that it was missing. I didn't get a replacement till Nov 19th but the color was off. So I am still waiting for another replacement, it is now Feb 3, 2020. The next item, a nut bolt cover was missing. Jason sent it along with touch-up paint I requested for the chipped paint on the car. I thought that the chipped paint would have been taken care of before certification. However the touch-up paint wasn't new and has dry chunks in it so I won't be using it. He also didn't sent me the clear coat which goes over the paint. I don't know why he just couldn't send me a new touch-up and clear coat kit back in Sept. The rear bumper trim piece was peeling up (which they didn't see) and the engine light was coming on which ended up being the fuel pressure sensor. These came under the warranty and I had them replaced at Secor Volvo in CT. The last of the issues is the leather on the back driver seat is cracking. It was repaired before purchasing the car, but it has since cracked again in the same spot of the repair. I have sent Jason pictures of the cracked leather but nothing has been resolved. My local Volvo dealership has looked at the cracked leather and they said it couldn't be repaired again and the seat cover needs to be replaced at $900. I'm sure Prime Volvo won't fix it. This car runs great and is very comfortable. I wanted this XC90 so bad but this experience with Jason and Prime Volvo have taken all the joy out of owning this car. More