Ira Volvo Cars South Shore

The service department provided competent, prompt and courteous. This is my second time with IRA and will continue to use IRA service my 2004 Volvo. courteous. This is my second time with IRA and will continue to use IRA service my 2004 Volvo. More

Clean comfortable and courteous service very efficient and thorough. This place is excellent and I will return and thorough. This place is excellent and I will return More

The staff are very helpful, polite and the work gets done efficiently bought the car there would go there again efficiently bought the car there would go there again More

Nice people Easy to deal with , very accommodating. My only criticism was lack of follow up after the sale and delivery. Had an issue with the vehicle and their service department was no help My only criticism was lack of follow up after the sale and delivery. Had an issue with the vehicle and their service department was no help More

I was very pleased with the service and courteous manner which I received @ South Shore Volvo and the carwash was a bonus! which I received @ South Shore Volvo and the carwash was a bonus! More

Great place the whole staff does a outstanding job very pleasant to deal with would buy another vehicle pleasant to deal with would buy another vehicle More

We recently purchased a 2018 Volvo xc 60 from Prime. The Salesman Jeff was extremely knowledgeable and easy going. There wasn't even a hint of pressure sales tactics. We got a very reasonable offer on our t Salesman Jeff was extremely knowledgeable and easy going. There wasn't even a hint of pressure sales tactics. We got a very reasonable offer on our trade in and they worked with us to get to our numbers. One of the best dealership experiences I have ever had. More

We purchased a 2018 Volvo XC60 out of state from Prime Volvo Southshore. During the pre-purchasing discussion we were told the vehicle was in great condition with only minor rock chips on the front bumper Volvo Southshore. During the pre-purchasing discussion we were told the vehicle was in great condition with only minor rock chips on the front bumper. We paid to have the vehicle shipped to us and it was delivered. Upon delivery we noticed and a thorough inspection we noticed major damage to the vehicle that was never disclosed to us. We immediately notified the dealership in which they communicated they would make it right. The dealership tried to pawn the damage off to the delivery company who declined the claim. Unfortunately, because we signed the delivery form, they are not liability even though our photos from the dealership show damage to the vehicle when it was in their possession. We have attempted to request the dealership to make it right and fix the damage that was not disclosed to us and they decline. The have stated this is now our problem and we need to work with our insurance. They are selling vehicles and not disclosing damage. BEWARE! More

Car salesmen sometimes get a bad reputation which is not justified. But sometimes the bad is earned. When you agree to price and send the requested documents to salesman who ignores you for a day and then s justified. But sometimes the bad is earned. When you agree to price and send the requested documents to salesman who ignores you for a day and then sells the vehicle to someone else - then bad reputation is confirmed. Shop elsewhere as you cannot trust these guys. More

Great dealership excellent service exactly as advertised in the provided information sent to me great communication knowledgeable people all issues taken care of before delivery cant ask advertised in the provided information sent to me great communication knowledgeable people all issues taken care of before delivery cant ask for anything more highly recommended thankyou More