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Ira Volvo Cars South Shore

Rockland, MA

4.8
342 Reviews

1030 Hingham St

Rockland, MA

02370

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Showing 342 reviews

June 02, 2023

Easy, Friendly, Quality, Outstanding communication throughout the entire process both digitally and via phone. Awesome! More

by donnelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Jun 08, 2023 -

Ira Volvo Cars South Shore responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 02, 2023

Purchased new car on the 31st of May, have not received it yet, Service Department at 345pm on the 1st of June to let me know it's not ready yet. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Savage
Jun 06, 2023 -

Ira Volvo Cars South Shore responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Henry Silva General Manager hsilva@iravolvo.com

January 07, 2023

William was good and he stayed with me During the whole buying process only issue I had was I had to pay from my pocket for car delivery even though it was on acceleride and told they would deliver. I end More

by Raghu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willaim
Jan 09, 2023 -

Ira Volvo Cars South Shore responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at 781-896-3500. I look forward to speaking with you. Henry Silva General Manager hsilva@iravolvo.com

October 14, 2022

Location: Ira Volvo Cars South Shore Rockland, MA What an absolute disgrace this dealership really is. Using a well known scam to bring you in their doors, the Bait and Switch! This happened when we went More

by IRAte At The Volvo Dealership!!!
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olajide(Salesman, but upper level management was brought into action when I went off on him.
Oct 14, 2022 -

Ira Volvo Cars South Shore responded

I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you. Henry Silva General Manager hsilva@iravolvo.com

Oct 14, 2022 -

IRAte At The Volvo Dealership!!! responded

Mr. Silva, Strike Two! You should refrain from further responses, as it could diminish business, and only bolsters this accurate review of Ira Volvo of Rockland, and how disingenuous at least two employees there were to this “never-in-a-million years” customer. Note: The following information was in the review that your responding to, so ??? And as of 5:55 PM on 10/14/2022, Ira Volvo of Rockland is still advertising this vehicle for sale, yet in your response to this review you clearly state the vehicle is sold! Need I say more? Vehicle: 2019 Volvo XC 90 T6 MOMENTUM VIN: YV4A22PK8K1516229 Engine: Automatic Mileage: 36,980 miles 19/26 mpg City/Hwy Crystal White Pearl Metallic Exterior Blond/Charcoal Interior Their Stock #: K1516229

September 06, 2022

Very happy with my purchase here. William was the best. Made sure everything was perfect on my new to me, car...even down to banging the dents out of my old licence plate and putting More

by JANE.SYMINGTON575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Sep 08, 2022 -

Ira Volvo Cars South Shore responded

Thank you Jane for your kind words for William! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.

August 27, 2022

Pleasant, friendly and professional staff. Very accommodating abd tru want to get you into the car you want. This is the second vehicle we have bought from them and we drive all the way down f More

by Ann Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Mok
Aug 31, 2022 -

Ira Volvo Cars South Shore responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Aug 31, 2022 -

Ann Marie responded

You are welcome but it is well deserved praise. Buying a car can be very stressful but it was such a friendly atmosphere and very accommodating that it was not stressful at all. Thank you to all who helped us: William, Henry, Youseff, Tye and Jason . All very nice guys.

August 25, 2022

William is fantastic, professional, and a true gentleman. Willing to do whatever he can to make you a satisfied customer. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Aug 29, 2022 -

Ira Volvo Cars South Shore responded

Thank you for your kind words for William, we appreciate it! We thank you for your business and look forward to your next visit!

August 18, 2022

I had a very positive experience at Ira Volvo. William and the rest of the team were very helpful, provided great service and made the entire transaction very smooth and worry free. I would highly More

by micheledhagen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Aug 22, 2022 -

Ira Volvo Cars South Shore responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 13, 2022

William & Youssef treated me in very nice and professional way. I really felt that I'm in safe hands. More

by Sam Wassif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William & Youssef
Aug 15, 2022 -

Ira Volvo Cars South Shore responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 01, 2022

We got our used Lexus ES350 from William M. He is very friendly and helpful. My son also got an used Lexus from him the same day. More

by w_ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Kye
Aug 03, 2022 -

Ira Volvo Cars South Shore responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!

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