Ira Volvo Cars South Shore

Got a used Lexus RX450h for a reasonable price. William and Kye were extremely helpful through every step of the process. William and Kye were extremely helpful through every step of the process. More

Pat, The service tech was not straightforward and forth coming with information on the intermittent Google operating system issue, which caused safety issues. In addition, there is an issue with the auto/s coming with information on the intermittent Google operating system issue, which caused safety issues. In addition, there is an issue with the auto/stop start - the tech told me there was an option to turn that off - I asked Pat to show me (I knew there was option to do that) and it must have been on older models. To try to resolve the issue, I had to ask Pat to have the tech review the logs to find the history and I was told I had to wait and it could take hours for Volvo corporate to respond and do the data retrieval. I waited from 9am to 4 pm to get my car back. I am still waiting (36 hours later) for the service tech to send me the paperwork to sign so Volvo can evaluate the maintenance log. The general manager was not helpful, was blaming the issues on “Volvo” and I cannot believe how they were taking no accountability for the issues of an 8 month old XC60 that cost $61.5k. I have had 5 Volvos over 20 years, since they were bought by the Chinese company the quality and culture have completely changed. I would not recommend buying a Volvo or getting yours serviced at Ira South Shore Volvo. More

They seemed to be honest and helpful. Love new used car. Thank you Ira Volvo! Love new used car. Thank you Ira Volvo! More

Very good service and turnaround time for car. Friendly staff. Very knowledgeable and explain everything. Friendly staff. Very knowledgeable and explain everything. More

I was there over two hours and the employee asked who I was.. I said I’ve been waiting over 2 hours… no one asked if I would like a refreshment or we will be this much longer. Then I had to ask what was d was.. I said I’ve been waiting over 2 hours… no one asked if I would like a refreshment or we will be this much longer. Then I had to ask what was done to the car.. More

The inspection of service I received for my vehicle was sub par. After being told they could not duplicate the issue and cause for me bringing in my vehicle for service, I was told of possible repairs I c sub par. After being told they could not duplicate the issue and cause for me bringing in my vehicle for service, I was told of possible repairs I could have done but wasn’t guaranteed to fix my issue. After having some preliminary work done, I was still easily able to duplicate my problem. More

Verry nice place great service . They are very knowledgeable explain everything great area to wait during the service. Thank you They are very knowledgeable explain everything great area to wait during the service. Thank you More

They were able to find a way to spare us a very expensive fix. Work was done timely and nice to deal with. fix. Work was done timely and nice to deal with. More

I can’t say enough about my salesperson, Jeff, and now that I’ve had service, I am very impressed! that I’ve had service, I am very impressed! More

We worked with Olajide Ogundipe and the service was exceptional. We were constrained around our 2 y.o.s nap schedule and be made sure to get us in and out quickly and delivered our car to us later in t exceptional. We were constrained around our 2 y.o.s nap schedule and be made sure to get us in and out quickly and delivered our car to us later in the afternoon when we couldn’t wait at the dealership for it to be prepared. More