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Ira Volvo Cars South Shore

Rockland, MA

4.8
342 Reviews

1030 Hingham St

Rockland, MA

02370

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Showing 342 reviews

December 27, 2023

Easy to schedule a service appointment. Staff was knowledgeable and friendly and responded quickly to my questions More

by HairClub9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malan
Dec 29, 2023 -

Ira Volvo Cars South Shore responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 22, 2023

Nothing about our transition from lease to ownership has gone well. We would never deal with this dealership again We purchased out of our lease on Nov 1 and still do not have title. The finance dept has More

by Tldmhewitt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Savage
Dec 27, 2023 -

Ira Volvo Cars South Shore responded

Thank you for your feedback about the inconvenience you experienced regarding the title of the vehicle you purchased with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Henry Silva, General Manager hsilva@iravolvo.com

December 22, 2023

Huge improvement in Customer Service at Ira Volvo Rockland. Ive been multiple times and was so impressed. More

by mjash0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Steve Savage
Dec 27, 2023 -

Ira Volvo Cars South Shore responded

That's fantastic to hear about the noticeable improvement in customer service at Ira Volvo Cars South Shore! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 19, 2023

I was able to get a same day appointment to have my tires replaced. My first time here service was excellent. More

by Dcasey4263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Dec 21, 2023 -

Ira Volvo Cars South Shore responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 12, 2023

Pat, Steve are great service managers ! All that I regulated was including in my free tires replacement. Rotating and balancing the tire. Plus a car wash ! Nice folks to talk to. Give Joe t More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Steve great to deal with. , Steve Savage
Dec 15, 2023 -

Ira Volvo Cars South Shore responded

It's fantastic to hear that Pat, Steve, and Joe provided such exceptional service during your visit! They went above and beyond, ensuring your vehicle's maintenance was comprehensive and well taken care of. That level of service stands out! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

I bought my 2023 XC90 at a different dealership, but have serviced it at Ira which is close to home. I love the valet service and the work is always completed on time! More

by ajkeane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hoxie, S
Dec 13, 2023 -

Ira Volvo Cars South Shore responded

It's great to hear that you've had a positive experience with Ira Volvo Cars South Shore's service department, especially appreciating the valet service and the timely completion of work! Convenience and punctuality in service can make a significant difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

I had an issue with my dealer installed Sirius Satellite radio that stopped functioning at my annual renewal. I was given an apointment promptly and with great effort (over 2 1/2 hrs) the issue was solved. More

by peter.f.mcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Dec 09, 2023 -

Ira Volvo Cars South Shore responded

It's great to hear that Ira Volvo Cars South Shore promptly addressed the issue with your Sirius Satellite radio and successfully resolved it! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Joe Smith is courteous, a class act who knows how to sell cars without scaring people away! He makes the process enjoyable and easy. More

by cflintgrossman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Dec 02, 2023 -

Ira Volvo Cars South Shore responded

We are thrilled to hear Joe has the perfect touch when it comes to selling cars—a rare talent indeed! Making the process enjoyable and easy while being courteous speaks volumes about his approachability and professionalism. Congratulations on your new vehicle!

November 25, 2023

The staff is very friendly and knowledgable. They explain things clearly and answer all questions. More

by kitkat11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Nov 28, 2023 -

Ira Volvo Cars South Shore responded

We are thrilled to hear that you had a friendly and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Hands down, the best service department on the South Shore. I will not take my Volvo anywhere else. Everyone there is wonderful. More

by Mccraig78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Savage
Nov 18, 2023 -

Ira Volvo Cars South Shore responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future. Thank you for your kind words.

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