
Ira Toyota of Hyannis
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 1,053 reviews
I stopped in on a very busy Saturday just to let Greg know that my wife and I are looking into leasing a new vehicle. He was with a customer but took the time to greet me and asked me to look around. Aft know that my wife and I are looking into leasing a new vehicle. He was with a customer but took the time to greet me and asked me to look around. After recently renting a Mazda 6 while our car was in the shop, we had a pretty good idea of what we wanted and what to expect for pricing. I mentioned that if we were going to lease a Toyota, we would like to go through him. (his fiance's son is a friend of our son's). After viewing different makes of cars online, we would be solicited via email by representatives who barely took the time to read our contact information much less what our interest were. Greg, on the other hand, would inquire with us on how our search was going and relate to us what he could offer. No Pressure. Very informative. Made all the difference in the world. We live on the south shore about 45 minutes from the Hyannis dealer with other dealerships more conveniently located to us. Greg made the trip all worth while. After exchanging as much information as possible via email, Greg explained what our next steps were and what to expect when we visited with our trade in. We were prepared to exchange vehicles and drive away in a newly leased Camry. Upon Arrival, it became quickly apparent that would not be possible. The Camry we were looking for, LE with bluetooth, was too new! Shipping plastic was still on the vehicle! Greg immediately acknowledged this and quickly offered an alternative. The car would be dropped off to my wife the next day at her work. Our then ten yr. old son had a chance to survey the vehicle and was disappointed that he did not see any cup holders. Greg asked whether he would be allowed to drink anything in the new car. Our son thought about it and agreed. crisis averted. In fact, when our son did find the included cup holders, we called via the bluetooth hands free connection and "related" the information. Thanks so much. We love the car. More
About 2 weeks ago, I sent an email requesting a quote on a new Corrola, and within hours I had a response from Greg. He answered all my questions in a very timely manner and provided all the information I n a new Corrola, and within hours I had a response from Greg. He answered all my questions in a very timely manner and provided all the information I needed- offered me a very good deal on the model I was seeking. After doing some shopping around, I went to see Greg this past Friday and we spoke about the car I was looking for. At the time, the only model on the lot was a standard, and as I no longer wish to drive one, Greg offered to see if we could work out a deal for a model upgrade. Although the sticker was 2K more than the one I was looking to buy, I told Greg I would go slightly higher, but that I had a specific amount that I was willing to spend, and even a few dollars more than that and I would just wait for him to get an automatic version on the lot. Greg came back with a great offer, the numbers worked and off we went. Of course the excellent treatment didn't end there, right through its conclusion of my paying for it and driving it home- same day- extremely psyched! Greg even filled the tank for me. I had heard excellent things about this dealership, but one never knows for sure, and I can truly say I am very happy to have chosen them. I wholeheartedly recommend Greg and Hyannis Toyota to anyone seeking to buy from a very professionally run business. More
Bought a lease for my daughter. Marc was very friendly and made it an exciting experience for my daughter. He also worked around my schedule which was helpful. and made it an exciting experience for my daughter. He also worked around my schedule which was helpful. More
Mr Marc Isaac Howard was wonderful to work with again, we have purchased our 2nd vehicle with him from Hyannis Toyota. If it was not for his care and genuine concern for us to find the best vehicle for our f have purchased our 2nd vehicle with him from Hyannis Toyota. If it was not for his care and genuine concern for us to find the best vehicle for our family, we may have gone elsewhere. Marc showed us once again why employees like him keep your dealership at the level it is rated. We are very happy and look forward to a continued positive relationship with Hyannis Toyota. Respectfully, Kevin R. Smily More
We love our new Prius! We weren't even really looking for a car but the way were treated at Hyannis Toyota pretty much changed our minds and we walked out w/ a new Pre-Certified car THAT DAY! Thanks Hya for a car but the way were treated at Hyannis Toyota pretty much changed our minds and we walked out w/ a new Pre-Certified car THAT DAY! Thanks Hyannis Toyota and Dave Matthews our Sales Consultant! Service was terrific too! Great waiting area (if you have to wait at all!) More
I have bought two Camrys at Hyannis Toyota and my fiance has bought two Sequoias and one Highlander. I have had great experiences and support during the sales and service of these vehicles. I feel confident has bought two Sequoias and one Highlander. I have had great experiences and support during the sales and service of these vehicles. I feel confident with the workmanship and the followup of any service. The customer representatives have always been friendly and welcoming, as well as being detail-oriented and good listeners. I have always received returned phone calls and assistance if and when I have had to contact the service managers. I always receive followup phone calls and surveys after any repair visits. This dealership is greatly interested in their customers and their satisfaction. I highly recommend this dealership to family and friends. More
Two recent experiences with Hyannis Toyota justifies my complete confidence in this dealership. One...our Prius was severely damaged by a concrete block in the middle of the road. After examination it was complete confidence in this dealership. One...our Prius was severely damaged by a concrete block in the middle of the road. After examination it was determined that it should be off the road immediately. I was taken to a body repairer who was excellent and had a rental fron Hyannis Toyota. Car totally repaired and runs better than ever. Two... A 2002 Tacoma was in for routine service and they discovered five needs that were very important to fix. Appointment made, they were ready for me . I had a loaner and they stated when to expect to get the truck after services were completed. I got a phone call earlier than expected and picked up the truck. the price was as quoted and the truck is fine and much safer. Quality always shows and they certainly have excellent service managers and technicians. You can't go wrong with this organization. More
This will be my second car I purchased from Marc Issac Howard and I could not be happier with the patient and informative service he has provided each time. I emailed him with a hope to trade my relative Howard and I could not be happier with the patient and informative service he has provided each time. I emailed him with a hope to trade my relatively new car for a car that better suited my needs and he promptly brought me in for an appointment to find the best car for me. When I had additional questions about pricing Marc and the financing department were immediately available to help me come to a resolution. The environment at the dealership is comfortable and friendly, the same goes for Hyannis Toyota service center. More
This is the third vehicle we have purchased from Jeremy Holzworth at Hyannis Toyota. Each experience has been good, friendly, helpful staff in a pleasant useful environment. We are not good at haggling. Holzworth at Hyannis Toyota. Each experience has been good, friendly, helpful staff in a pleasant useful environment. We are not good at haggling. We really feel that Jeremy got us good price without any wrangling. We have been recommending Hyannis Toyota in the past and will certainly continue to do so. Rob Iodice, the business manager, was also extremely helpful More
Jeremy met our every need and was friendly and professional. We are return customers of his as is my father and sister. He has a great attitude. professional. We are return customers of his as is my father and sister. He has a great attitude. More