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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,332 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,332 reviews

November 06, 2026

Very easy to work with and very accommodating. We love working with Eric in the service department. More

by britneyjanaebing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (service department), Dennis Lopes, Whitney Marie Washington
Nov 07, 2026 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind words! I'm glad to hear that you found us easy to work with and accommodating. Eric and the entire service team strive to provide the best experience possible, and your feedback is truly appreciated. We look forward to continuing to serve you with professionalism and integrity.

November 02, 2026

Had a 10k mile service on my car done at Ira Hyannis. Sean at the service desk was so polite and kind. Made sure to check in with me while I was in the waiting room. Saw him interacting with an elderly w More

by Snoozie14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean-service dept
Nov 04, 2026 -

Ira Toyota of Hyannis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2026

It was a bit of a wait to get the 4 Runner we desired, but Danny was terrific and we are very pleased with our vehicle. Very professional and thorough. Highly recommend. More

by richard.peterson83
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Nov 01, 2026 -

Ira Toyota of Hyannis responded

Hi, thank you for your kind words, Richard. We appreciate your patience during the wait for your 4Runner and are thrilled to hear that Danny provided you with excellent service. Our team strives for professionalism and transparency, and your recommendation means a lot to us. Enjoy your new vehicle!

October 29, 2026

Had a 17 point check and an oil change. The service department was the best that I ever dealt with in my 55 years of driving. This department was very professional, courteous, helpful and v More

by bassin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg Assistant Service Manager & Kenny The Service Manager , Dennis Lopes
Nov 01, 2026 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 24, 2026

Bought my 2027 Toyota Corolla here and had a great experience. Everyone was friendly, and Danny was very knowledgeable about the car and patient with my questions. Ask for him! More

by sweetcarolinestone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savinna, Daniel Gonzalez
Oct 25, 2026 -

Ira Toyota of Hyannis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2026

We dropped the car off for an oil change and tire rotation at 12:30. I received a coupon for the oil change, which is the main reason we went to Hyannis, we live in Falmouth. I was told when I bo More

by denisrenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Sturdevant
Oct 27, 2026 -

Ira Toyota of Hyannis responded

Hello denisrenna, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. We do apologize for the delay in getting the work done on your vehicle and for having to make other arrangements to pick your grandchild up from school. Sincerely, Marlaine Ruby Ira Toyota Hyannis Customer Relations Manager mruby@group1auto.com 774-327-6055

October 23, 2026

Very personal attention, checked in right away, also assisted me with dash display settings and properly installing a child car seat More

by kathleenmurphy904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception
Oct 24, 2026 -

Ira Toyota of Hyannis responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2026

Exellent experience. Staff was particularly pleasant and helpful We will definitely continue to use Ira More

by gbradbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg
Oct 24, 2026 -

Ira Toyota of Hyannis responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 24, 2026 -

gbradbee responded

Please don’t send any more of these survey requests.

October 22, 2026

No notification of 3 1/2 hour wait or reschedule when I arrived. Try texting us ahead. More

by mfoura32
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jake
Oct 27, 2026 -

Ira Toyota of Hyannis responded

Hello mfoura32, Thank you for bringing this to our attention. We apologize for the unexpected wait and the lack of communication. We understand your frustration and appreciate the suggestion to provide advance text updates. This information will help us to provide more timely service in the future. Sincerely Marlaine Ruby Ira Toyota Hyannis Customer Relations Manager mruby@group1auto.com 774-327-6055

October 22, 2026

Jeromy of Ira Toyota of Hyannis, made looking for a car and enjoyable experience. He knew what I wanted and found a car that was right for me. I More

by Watercolorist1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Holtzberg?
Oct 23, 2026 -

Ira Toyota of Hyannis responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. Please don't hesitate to reach out if there's anything additional we can do for you.

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