Ira Toyota of Hyannis

I stopped in to look at and possibly test drive some cars while shopping around for a lease earlier this year. Tim met me outside while I was browsing around. I was intrepid at first, but it was misguided. T while shopping around for a lease earlier this year. Tim met me outside while I was browsing around. I was intrepid at first, but it was misguided. Tim was wonderful, and diligently worked for two days to get me the best value for my trade, and into a wonderful new Scion. The level of commitment was surprising, pleasantly so. More

I have recently purchased a used vehicle form Hyannis Toyota, my experience was such a stress free and pleasant transaction I want to share my sentiment and encourage others to seek out this dealership a Toyota, my experience was such a stress free and pleasant transaction I want to share my sentiment and encourage others to seek out this dealership and salesperson. I will start by saying this was the 4th car I have bought from Hyannis Toyota but the 1st under the new owners. I expected "big" changes under the new management but was pleasantly surprised when I saw familiar faces. I started with an internet search and requested an inquiry on a car. Within a few hours I was contacted by J.R. Riley thru email, there was never any pressure to buy the car and J.R. was friendly, knowledgeable and one of the most helpful person I have come across. I initially believed the car would be out of my reach and I was disappointed that I couldn't foresee getting the car within my price range and with a warranty that I could afford. J.R. knew my predicament and showed genuine care in my situation. J.R. worked behind the scenes and worked every angle possible to get the car to a price within my comfort zone. He treated me with respect and kindness. He was also genuine with me and there was never any pressure to go beyond my means. I am pleased to say I drove my new car home yesterday and have had a great time showing it off to all my friends. I highly recommend Hyannis Toyota, ask for J.R. Riley, you won't be disappointed. More

My girlfriend and I were searching for a second vehicle and after visiting other dealerships we were very pleased at the level of customer service we received at Hyannis Toyota and Mark Isaac Howard in par and after visiting other dealerships we were very pleased at the level of customer service we received at Hyannis Toyota and Mark Isaac Howard in particular. He listened and showed us all the options that fit our budget. He took the time to explain everything that we might not have understood and gave us a fair deal. I will absolutely recommend Hyannis Toyota to any of my friends who are looking for a new or used car. More

Was a very good experience working with with Marc. He was very professional and answered all questions we had about the Prius. This was the first time purchasing a used car from a dealership and was ext was very professional and answered all questions we had about the Prius. This was the first time purchasing a used car from a dealership and was extremely satisfied. Would definitely recommend Hyannis Toyota and Marc to any family or friends interested in purchasing a Toyota. More

Mr. Riley was very helpful,friendly and accomadating. He was very informative,answering questions satisfactorily. He made the whole process easy-a good experience. I would definitely do business with toyota was very informative,answering questions satisfactorily. He made the whole process easy-a good experience. I would definitely do business with toyota in the future. More

J.R. Riley was the perfect used car salesman. He walked out to greet me as I was parking my existing car. Struck up a friendly, non-pushy communication by commenting on my license plate. After finding ou out to greet me as I was parking my existing car. Struck up a friendly, non-pushy communication by commenting on my license plate. After finding out what I was looking for, he steered me to a perfect match. My adult son and his girlfriend were along for the ride and for advice. We test drove the 2012 Rav4, then left to try out other cars at other dealerships. I returned at the end of the day to purchase the Rav4 from JR. He commented, "I knew you'd be back!" Well, I bought the car because of it's features, but I couldn't have had a better sales agent. As it was Saturday, I returned on Monday to finalize all the paperwork and details. As that took a couple of hours, I was given a ride to the local mall to pass the time. Then Toyota sent someone to pick me up when I was done. Then JR spent a good deal of time going over all the features and complicated details of this Limited Edition Rav4. As I had my cell phone with me, JR took the time to set up the BlueTooth feature. I don't think I would have ever figured that out. Now I can listen to playlists and Pandora internet radio without having to do anything! Again, JR was friendly, helpful, and extremely professional. I would recommend him to anyone who was looking for a Toyota. So far my experience has been positive with service, as I had to buy a new tire because of a getting a bad puncture. Sincerely, Anne More

This is the 2nd time we have worked with Marc Isaac Howard. A few years ago we were in the market for a used Toyota Tundra for my husband. It was not an easy task as his profession keeps him very busy Howard. A few years ago we were in the market for a used Toyota Tundra for my husband. It was not an easy task as his profession keeps him very busy. We gave Marc the specs we were seeking and he found us a wonderful truck. Since my husband was too busy to come to the dealership, Marc brought it to his place of work to check it out. Marc's perseverence sealed the deal. Most recently, we were in the market to purchase another car, and there was no question that we would rely on Marc again. We purchased a Toyota Corolla for our daughter and she is very happy with it. More

I have been looking for a great used car for 3 months now and have been on every website. I came across Hyannis Toyota because friends of mine talk very highly of this dealership. I visited the dealership an and have been on every website. I came across Hyannis Toyota because friends of mine talk very highly of this dealership. I visited the dealership and was helped by J.R. Riley. He was very helpful and knowledgeable about the car I wanted. He made buying a car a delight and was not pushy at all like other dealerships. When I am ready to buy a car again I will be going back to Hyannis Toyota and asking for J.R....I will be recommending this dealership to all my friends and family. More

We rated this experience as "great" because J. R. Riley consistently went the extra mile over the course of several visits to the dealership, making sure we got the car we wanted at the price we d R. Riley consistently went the extra mile over the course of several visits to the dealership, making sure we got the car we wanted at the price we discussed, when we wanted it. He didn't try to sell us anything we didn't want or need, and was very knowledgable about all aspects of the car. More

this is the third new RAV4 that i have leased from Hyannis Toyota.Marc Isaac Howard ,once again, exceeded my expectations in all aspects of theprocess. The relationship has been excellent over the ye Hyannis Toyota.Marc Isaac Howard ,once again, exceeded my expectations in all aspects of theprocess. The relationship has been excellent over the years with:focus on customer service;courteous manner; frequent communication;an intuitive feel for what i need;knowledge of my limits;willingness to make a deal;and,a well organized system to make everything happen in a speedy fashion. The finance department also deserves a GREAT rating for the explanation of all aspects of the lease in simple,understandable language.The finance process was well organized and speedy. More