Ira Toyota of Hyannis

J. R. Was genuinely interested in making sure we understood what Toyota had to offer and fulfilling our needs. Unlike another dealer where we test drove a car, there was no high pressure sales pitc understood what Toyota had to offer and fulfilling our needs. Unlike another dealer where we test drove a car, there was no high pressure sales pitch. We greatly appreciated that. And when we selected our Toyota and came to pick it up, J.R. patiently explained all the new technology and features. We would definitely recommend going to Hyannis Toyota and talking to JR if you are considering a new car. More

I got a competitive price for a new Tacoma AccessCab after revealing the price of a competitor. The follow-up was excellent; friendly and attentive. They made it easy and pleasant to buy my new truck. I after revealing the price of a competitor. The follow-up was excellent; friendly and attentive. They made it easy and pleasant to buy my new truck. I felt respected rather than conned. I have bought other vehicles at this dealership and felt that they appreciated my continued business; a rarity for car dealers. More

We had previously dealt with John at this dealership and we were very happy with our prior experience. We were very pleased with this recent purchase through John at this dealership. John was thorough and we were very happy with our prior experience. We were very pleased with this recent purchase through John at this dealership. John was thorough and professional and did not pressure us at any point in the process. While we were not completely happy with the trade-in value offered on our old car, John did what he could to get that amount increased. All other pricing and service aspects were top notch. I would definitely recommend John and this dealership to a friend. More

I work in real estate sales, so understand that relationships are best cultivated as long-term associations that carry value.Our sales person JR Riley treated us with respect and did not "force" a relationships are best cultivated as long-term associations that carry value.Our sales person JR Riley treated us with respect and did not "force" any aspect of our experience. We bought a low-miles used Lexus RX350 and are very happy.JR made sure that an extra accessory that was ordered as part of our transaction arrived quickly and was installed quickly.He followed through in an impressive manner! We have bought numerous vehicles from both Hyannis and Orleans Toyota and hope and expect that Prime Motor Group will continue the fine service we have always received at these dealerships. More

After hours of researching different cars, I finally settled on a specific model and searched online for the best deals (on both new and used). One of the cars that met my requirements (and wasn't in a settled on a specific model and searched online for the best deals (on both new and used). One of the cars that met my requirements (and wasn't in a different state) happened to be down on the Cape at Hyannis Toyota. Living up near Lowell, I wasn't sure if trekking down all that way was worth it however the reviews for this dealership and the Toyota Certified Pre-Owned warranty changed my mind. Adding to that, when I called to confirm that the car was physically on the lot I was transferred to J.R. Riley (who was also one of the salesmen that was showing up repeatedly in the reviews). He confirmed that they had the car and I set up an appointment later that afternoon. When I arrived, J.R. wasted no time in going over all the questions I had (this was my first car purchase out of college) and within 10 minutes we were out at the car and taking it on a test drive. J.R. was awesome on the drive, going over the features of the car, what he liked/disliked, and made it personable (none of the direct-from-the-brochure restatements I've heard from other dealers). He made sure that my uneasiness was resolved and specifics were explained fully. The best part during the process was J.R.'s patience. I'm not going to lie, having never purchased a car before I had my parents on the phone helping me out with specifics to watch for (random "fees" on the sale, extra-high interest rates, etc). J.R. took the time to speak with them as well to ensure that I was getting exactly what he promised and nothing was overlooked. I appreciate him working with me (for almost 5 hours!) and love my new car! Lastly, when getting the financial details figured out I worked with Rob in Finance. Probably the only person who could make me laugh that hard during the process! Incredible people to work with! More

This was my first car buying experience, so I was nervous about going into any car dealership and being pressured into buying a car I didn't want or need. Russ didn't put any pressure on me from the start an about going into any car dealership and being pressured into buying a car I didn't want or need. Russ didn't put any pressure on me from the start and allowed me to consider cars that I was interested in, knowing that price was my number one determining factor. I didn't need many bells or whistles, and he respected and understood that. He was very helpful and walked me through the car-buying process, making it easy and enjoyable for me. I was also impressed with Toyota's transparency rule - everything was laid out in front of me with no hidden fees or "add ons." I'm also thrilled to be getting two years of free maintenance! More

We had bought our previous Corolla from Marc so we knew we wanted to avail ourselves of his services again. From the very beginning he knew what we were looking for and headed us in the right direction. He we wanted to avail ourselves of his services again. From the very beginning he knew what we were looking for and headed us in the right direction. He did not try to sell us something we did not want or need .He was friendly and took care of us in a very efficient manor. Before I knew it I was driving off in my new car More

Justin was great, friendly, knowledgeable and easy to work with. I bought a new highlander and a used Camry- and both transactions went smoothly. Hyannis toyota met all my needs, and I would highly rec work with. I bought a new highlander and a used Camry- and both transactions went smoothly. Hyannis toyota met all my needs, and I would highly recommend both the dealership and Justin. More

Our sales rep., Mariano Costa was friendly, knowledgeable, and pleasantly efficient. He responded well to our needs and answered all questions to our satisfaction. This was our first visit to H knowledgeable, and pleasantly efficient. He responded well to our needs and answered all questions to our satisfaction. This was our first visit to Hyannis Toyota and we were thoroughly pleased with our experience. It will be our pleasure to recommend our sales rep and your services to others. We received a DealerRater card and were asked to file our experiences and observations. More

The process of buying the car went very smoothly. The credit application was painless, questions or concerns were answered quickly. We thought about buying or leasing from another manufacturer but you j credit application was painless, questions or concerns were answered quickly. We thought about buying or leasing from another manufacturer but you just can't beat a Toyota! The entire experience was great. Thank you again. More