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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,006 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,006 reviews

August 24, 2024

Every thing was perfect except, no one picked there head up and acknowledged the fact I was waiting for service More

by tarajb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 31, 2024 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2024

Dave provided superb service! He checked me in, updated me, and explained everything at cash out. I will be back to buy 2 tires from him because of his stellar service today! Supe More

by gracegift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Nickerson
Aug 31, 2024 -

Ira Toyota of Hyannis responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2024

Convenient appointment date and time, friendly helpful service , prompt delivery of service. Nice waiting room. More

by Lbfraungruber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg
Aug 31, 2024 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

After making app online and then call up as a follow up, on Monday no one can find my App!! Things improved rapidly once I got hooked up with the service agent. Service was exemplary and communication was More

by ACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Kenneth
Aug 25, 2024 -

Ira Toyota of Hyannis responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2024

Employees are extremely polite and professional. The shuttle service is dependable and pleasant. Five stars all around! More

by Lobsterpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 25, 2024 -

Ira Toyota of Hyannis responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2024

Representative at check-in very pleasant & helpful; total service done most efficiently; dealings with Ira Toyota Hyannis continue to be a positive experience. More

by pegvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E Moberg
Aug 24, 2024 -

Ira Toyota of Hyannis responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

They always provide a cursory inspection and proactively found my radiator was about to fail. Saved me serious issues and $$. More

by whalenmichael3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron & Manny
Aug 24, 2024 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Typical dealer shenanigans. Lied about the lease terms and early payoff. Had to chase them for my $500 deposit which they didn’t apply to my purchase. Failed to inspect the v More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Brown
Aug 24, 2024 -

Ira Toyota of Hyannis responded

Steve, We sincerely apologize for the extremely disappointing customer service you've received. Your experience falls far short of the standards we set for our customers, and we understand your frustration. Your loyalty as a customer is important to us, and we’re committed to resolving these issues. So that I can better research your concern I will need your last name. If you would like to respond to the email address below, I am happy to look into this for you. Regards, Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com

August 18, 2024

The sales piece was business as usual but the service department is excellent. The staff are patient, comprehensive and scheduling is so easy. More

by Amp828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 23, 2024 -

Ira Toyota of Hyannis responded

Hi, thank you so much for your positive comments about Ira Toyota of Hyannis! We look forward to your next visit! Take care!

August 15, 2024

I had a free oil change coupon. They were very professional and courteous and had my car ready in less than an hour. Thank you. More

by annemet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Aug 16, 2024 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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