Ira Toyota of Hyannis

Sales man JR Riley made what is usually a painful experience go smoothly. This is my first experience with Hyannis Toyota and would recommend dealership and Mr Riley to others. experience go smoothly. This is my first experience with Hyannis Toyota and would recommend dealership and Mr Riley to others. More

Did not expect to buy a car on the evening of Dec 31 at 6PM. JR helped us find the car that met our requirements, took us for a test drive in that car and sold it that evening. I was not there but about 1- 6PM. JR helped us find the car that met our requirements, took us for a test drive in that car and sold it that evening. I was not there but about 1-1/2 hours. I felt confident that I had mad the right decision, a Hybrid with excellent mileage and a 2013 that was a good deal at the same time. More

I am providing this rating for what was a beyond excellent sales experience with Justin Phillips at Hyannis Toyota. As a first time car buyer, I was nervous and unsure of how the experience would g excellent sales experience with Justin Phillips at Hyannis Toyota. As a first time car buyer, I was nervous and unsure of how the experience would go. Right away, Justin was incredibly friendly and made me feel very comfortable and at ease. He did a wonderful job of being personable AND professional, something every sales person should be. He knew exactly what he was doing and it made me feel confident that I would be receiving the best treatment possible. I love my car and I loved my experience at Hyannis Toyota! I am happy to deal with Justin for years to come. He was just plain great. More

Mark Isaac Howard has sold our family several vehicles, including our latest one last week, a 2013 Avalon XLE Hybird. Mr. Howard is thoroughly professional, steeped in product knowledge, low key yet highl including our latest one last week, a 2013 Avalon XLE Hybird. Mr. Howard is thoroughly professional, steeped in product knowledge, low key yet highly effective. When I turned down a deal on this latest car, he kindly call me back to see if something could be worked out, convincing management to go a bit further to make the deal. Mr. Howard is sincere and takes a personal interest in his customers. Megan Hughes, service assistant, is outstanding in every way, unflappably patient and pleasant, and always thorough and helpful. Others at the dealership seem to be the same. I have dealt with a to of automobile dealers over the years. This one is on the top of my praise list! -Chuck Wildman, Osterville, MA More

Our buying experience with J R was one that my wife and I will cherish every time we drive our new car, he was GREAT will cherish every time we drive our new car, he was GREAT More

Great experience, Russ K was just terriffic and very persistant in getting us a vehicle we would like. We got a Lexus RX 350 SUV, which I would not recommend (who ever heard of 12v outlets buried in the persistant in getting us a vehicle we would like. We got a Lexus RX 350 SUV, which I would not recommend (who ever heard of 12v outlets buried in the center glove box, at the very bottom, or having to change the radio station via mouse on a computer screen, give me the traditional FM 1-5 pre-programmed push buttons). But I would definitely recommend Russ K & this dealership, service dept is clearly gottheir act together. Great job Bryan S, see you soon! More

JR was super friendly to us. He was knowledgable, funny, and made us feel welcome. He was great. Lorie the business manager was also fantastic and knowledgable. and made us feel welcome. He was great. Lorie the business manager was also fantastic and knowledgable. More

What a great experience with JR. Honest, direct and on What a great experience with JR. Honest, direct and on time. The service department is great as well. I recommend buying here, especially with zero i What a great experience with JR. Honest, direct and on time. The service department is great as well. I recommend buying here, especially with zero interest. More

As owners of a local courier service we provide our drivers with late model Toyota Corollas. We have purchased several of them during our eighteen years in business and all of them at Hyannis Toyota drivers with late model Toyota Corollas. We have purchased several of them during our eighteen years in business and all of them at Hyannis Toyota. Why? Because we like everything about Hyannis Toyota. Like the old saying goes, "If it ain't broke, don't fix it!" More

After having 3 new Toyotas and 5 or 6 other makes of After having 3 new Toyotas and 5 or 6 other makes of vehicles in the past it was time to buy a new vehicle in december 2013. After thinking about After having 3 new Toyotas and 5 or 6 other makes of vehicles in the past it was time to buy a new vehicle in december 2013. After thinking about the type of vehicle and budget my wife and I also considered service. Here is our two part review of Hyannis Toyota sales and service. Service Department - This service department is the best . I think the one word to describe the department is "trust". I trust their workmanship, honesty and judgement. I have never gotten the feeling of being cheated or gouged, only good assessment of the condition and recommendations needed to keep my vehicle safe and reliable. I feel other service departments are okay or in some cases horrible but this department should also get a sales award. Because of the way we have been treated over the decades of owning different Toyotas it was a part in deciding on another Toyota. I have probably had more opportunity to have done business with Rick Arseneaux than the other service personnel but they all do their job well. No complaints about this part of Hyannis Toyota. Sales Department - This review should be just like my buying experience, short and sweet. My wife and I walked in to browse and check out the new Toyotas while her 4Runner was getting a inspection sticker and my Tacoma was getting a oil change. We were introduced to Chet Hughes in the showroom and informed him that we were in the market for a new vehicle. We browsed a bit and then told Chet we would call him when we could find time to test drive some different models. A few days later we were back at Hyannis Toyota, test drove 3 different models and chose the vehicle we now own. Chet was a part of our buying experience in a good way,had helpful input and allowed us to figure out what we would be most happy with. I may have some apprehension about some other dealer employees but not at this showroom. No pressure and very enjoyable. More