Ira Toyota of Hyannis

We rated this experience as "great" because J. R. Riley consistently went the extra mile over the course of several visits to the dealership, making sure we got the car we wanted at the price we d R. Riley consistently went the extra mile over the course of several visits to the dealership, making sure we got the car we wanted at the price we discussed, when we wanted it. He didn't try to sell us anything we didn't want or need, and was very knowledgable about all aspects of the car. More

this is the third new RAV4 that i have leased from Hyannis Toyota.Marc Isaac Howard ,once again, exceeded my expectations in all aspects of theprocess. The relationship has been excellent over the ye Hyannis Toyota.Marc Isaac Howard ,once again, exceeded my expectations in all aspects of theprocess. The relationship has been excellent over the years with:focus on customer service;courteous manner; frequent communication;an intuitive feel for what i need;knowledge of my limits;willingness to make a deal;and,a well organized system to make everything happen in a speedy fashion. The finance department also deserves a GREAT rating for the explanation of all aspects of the lease in simple,understandable language.The finance process was well organized and speedy. More

I cannot say enough great things about Hyannis Toyota. I have bought many many brand new vehicles from all over New England in the past 14 years, trading them in before I should have. I went to Hyannis Toyo have bought many many brand new vehicles from all over New England in the past 14 years, trading them in before I should have. I went to Hyannis Toyota to see if they could get me out of a perfectly fine 2011 Camry and into a pickup, since my wife and I both dislike cars after driving trucks and SUV's. I was convinced they would say it couldn't be done, I'd need to keep paying down the loan, blah blah blah like every other dealer had told me. Much to my pleasant surprise, Marc said they could make it happen, and for less than I had budgeted for!! The total customer experience from not being hounded by sales weasels as soon as you pull on the lot all the way through shaking hands and taking the keys at delivery is head and shoulders above every other dealer I have bought from. Marc is by far the most helpful, knowledgeable, friendliest sales person I have ever met. Keep up the good work! I am telling anyone who will listen to go to Hyannis Toyota and see Marc, you can't go wrong. More

The reason I rated the dealership Great is because it is. I made an appointment with Isaac to see what Hyannis Toyota had for used SUVs. I wanted to trade in my 2005 Camry. My Camry had no problems just want I made an appointment with Isaac to see what Hyannis Toyota had for used SUVs. I wanted to trade in my 2005 Camry. My Camry had no problems just wanted to get a newer car. Isaac was very helpful. He let me test drive a Rav4 - which I didn't like. Then Isaac suggested I just try a new Camry. I loved it.. and bought a brand new one. the 0 percent finance rate helps alot. I would highly recommend Isaac and Hyannis Toyota. More

Joe Scanlon made this a pleasurable experience. Fast courteous service, a few laughs but he delivered what he told us! Joe as well as Hyannis Toyota will be recommended to my family and friends and alre courteous service, a few laughs but he delivered what he told us! Joe as well as Hyannis Toyota will be recommended to my family and friends and already have. Thank you to all. Kevin Fitzpatrick Taunton MA More

Due to a previous car purchase at an awful dealership my credit was fair and I was facing a possible voluntary repossession for a vehicle that had 140,000 miles on it and was mechanically totaled. For two m credit was fair and I was facing a possible voluntary repossession for a vehicle that had 140,000 miles on it and was mechanically totaled. For two months my husband and I searched various options trying to figure out how I could drive a dependable car and manage my upside down loan for the totaled vehicle. It seemed pretty much hopeless. I decided to call Toyota for one final plea. Having never been a customer and never even checking out the dealership, I thought they would say to me what everyone else was saying, "keep paying down that loan". I was assisted by Steve Mahoney. After a brief conversation describing my entire situation, Steve responded "come on down, we'll get you in a car by tomorrow". I was shocked. I assumed I was going to be offered a small car with a high payment and long note. Much to my surprise, that was not the case. Steve quickly went through numbers we were comfortable with and gave us different options. Like he said, we were signing papers that night and driving my 2011 Toyota Camry by the next day. The experience was unbelievable, especially after the awful experiences we had with the other dealerships. Lori, in the finance department, was equally as helpful. She thoroughly explained everything that was being signed. I would recommend Toyota to anyone I talk to, and I know every future car purchase will be a Toyota from Steve. My husband will soon buy a truck from Toyota too. Steve made this a quick and easy experience. He definitely changed our views about purchasing a car. More

This is our third new purchase from Hyannis Toyota and our second with Marc Isaac Howard. Unlike most dealings with other car salesmen, Marc made the purchase of our new Rav 4 go smoothly with little to our second with Marc Isaac Howard. Unlike most dealings with other car salesmen, Marc made the purchase of our new Rav 4 go smoothly with little to no stress. We have returned to Hyannis Toyota to purchase three new vehicles for a reason.... they don't pressure you. They are reasonable in pricing and fair with their trade-in allowances. I would certainly recommend Hyannis Toyota. More

My experience with the above two employees (Steve Mahoney and Rob Iodice) rate in the top two (2) Best experiences I have had in buying a new car! This was my 10th new car purchase and they were Great! None and Rob Iodice) rate in the top two (2) Best experiences I have had in buying a new car! This was my 10th new car purchase and they were Great! None of the 'usual' pressure put on a Buyer - especially a woman. Steve was extremely helpful and knowledgeable - went over everything about the car I wanted (actually my third Camry LE) and answered all my questions without any hesitation. Knew what I wanted and did not try to push me into what I did not. Very personable, easy to talk to and a great personality. Made me feel like a friend vs. a Customer!! Rob was the easiest Business Manager I have dealt with in 'all' of my previous purchases. Also explained everything and did not make me feel pressured. More

Marc did a great job working with me getting me the Marc did a great job working with me getting me the vehicle I wanted at a good price. Highly recommend Marc at Hyannis Toyota. Very satisfied with t Marc did a great job working with me getting me the vehicle I wanted at a good price. Highly recommend Marc at Hyannis Toyota. Very satisfied with the whole experience. Love my vehicle More

I was on the hunt for a new car, but very uncertain what I wanted. I went to Hyannis Toyota and worked with J.R. Riley, who was so fantastic. He was very understanding, patient, and not over pressuring. He I wanted. I went to Hyannis Toyota and worked with J.R. Riley, who was so fantastic. He was very understanding, patient, and not over pressuring. He was extremely helpful, and worked with me for a while. I ended up driving away with the most perfect car for me. I had such a pleasant experience at Toyota with the help of J.R. and Rob with Finance. I would recommend Hyannis Toyota to everyone if they want an amazing experience. More