Ira Toyota of Hyannis
Hyannis, MA
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Our sales rep., Mariano Costa was friendly, knowledgeable, and pleasantly efficient. He responded well to our needs and answered all questions to our satisfaction. This was our first visit to H knowledgeable, and pleasantly efficient. He responded well to our needs and answered all questions to our satisfaction. This was our first visit to Hyannis Toyota and we were thoroughly pleased with our experience. It will be our pleasure to recommend our sales rep and your services to others. We received a DealerRater card and were asked to file our experiences and observations. More
The process of buying the car went very smoothly. The credit application was painless, questions or concerns were answered quickly. We thought about buying or leasing from another manufacturer but you j credit application was painless, questions or concerns were answered quickly. We thought about buying or leasing from another manufacturer but you just can't beat a Toyota! The entire experience was great. Thank you again. More
I went to Hyannis Toyota to trade in my lease from another dealership and am thrilled with my decision to do so. I was greeted with kindness from the moment I called to make an inquiry all the way thr another dealership and am thrilled with my decision to do so. I was greeted with kindness from the moment I called to make an inquiry all the way through to picking up my car. My salesman Isaac was thorough, compasionate, diligent, honest, and sincere. He went above and beyond to make sure all my needs were met. I will never go to another dealership again!!! More
Needed two tires for my 04 Toyota Camry. Asked for guidance from Bryan Scarpellini. He made the recommendation based upon my needs and connected me to Rich Arseneaux. Rich researched the tires for m guidance from Bryan Scarpellini. He made the recommendation based upon my needs and connected me to Rich Arseneaux. Rich researched the tires for me and provided me with 3 choices and again based upon my needs recommended the right tires. Process went very smoothly to include an alignment and annual state inspection while I was there. They always keep you informed during the process if the technician finds some other item that should be paid attention to but never any pressure to do the work. Have been servicing my 3 vehicles there since 1993. Recommend them very highly. Robert Pannone More
I was searching for a new vehicle since I did not want to I was searching for a new vehicle since I did not want to go through another New England winter without an all wheel drive car. I was not looking to I was searching for a new vehicle since I did not want to go through another New England winter without an all wheel drive car. I was not looking to buy a Toyota since I had always purchased American based cars. It finally came time to start test driving. I went to a few different dealerships to look around at their inventory and was not excited about anything out there. My final stop of the day was Hyannis Toyota where Marc Isaac asked if I was being assisted with my vehicle shopping. He showed my a few certified used vehicles that had the criteria I was looking for. We test drove a few which I enjoyed but was not excited about. We then walked the lot to see if anything else sparked an interest. We came upon the 2013 Toyota Highlander that completely caught my eye. We took it for a test drive where I completely feel in love. It drove beautiful, very quiet ride, and many extras with the base model. The financing was in my price range and I drove it home a few days later. Marc and the whole Hyannis Toyota team where wonderful to work with would recommend them to anyone looking to buy a car. More
Russ Frayre was able to locate a vehicle with the features I specificially requested, working with me to get the best possible price and Lori Gutierrez was able to secure a great financing plan to he features I specificially requested, working with me to get the best possible price and Lori Gutierrez was able to secure a great financing plan to help keep my payments in line with my budget. More
I have had my '05 Camry worked on a few times at Hyannis Toyota and been quite pleased with the outstanding service received. My wife and I have always held onto cars for years but decided to foray Hyannis Toyota and been quite pleased with the outstanding service received. My wife and I have always held onto cars for years but decided to foray into leasing for the first time this year. Consumer Reports had listed the Highlander as a reliable automobile so we test drove one and were quite pleased with what we saw. The salesman, Marc Isaac Howard, walked us through every facet of the entire process and we felt at ease from start to finish the whole time. We look forward to our two year lease of our new '13 Highlander and hope to do business once again with Isaac and Hyannis Toyota in the future. More
Bryan Scarpellini and Judy Johnson are extraordinary Bryan Scarpellini and Judy Johnson are extraordinary people, responsive to all your needs. Great expediters. Rick Arseneaux was extremely helpf Bryan Scarpellini and Judy Johnson are extraordinary people, responsive to all your needs. Great expediters. Rick Arseneaux was extremely helpful in selecting tires for my 04 Camry. I recently purchased a 2011 Camry XLE and worked with Jeremy Holzworth and Tim Fenney. They both went the extra mile to make the experience as pleasant, personable and easy as possible. The negotiations took over a week but in the end we ended up with a great Camry that we love. I have done business with this dealership since 1993 and have watched it grow. Unlike a lot of businesses that grow quickly, Hyannis Toyota has maintained a personal relationship with customers. It is people like these who make this dealership one that I would highly recommend to anyone. I always had the opinion that it would be more economical to have work done at a non dealership mechanic but in the long run it isn't true. The prices are the same, sometimes even better at the dealership with the discounts available and the work is done right and guaranteed. I would never think of bringing my cars, 2006 4Runner, 2011 Camry, 2004 Camry to anywhere but Hyannis Toyota. More
had appointment for 2.5 hour recall and waited for service. I walked to the mall and waited for the call. After 2.5 hours received a call that they had not even pulled in service bay. no service perf service. I walked to the mall and waited for the call. After 2.5 hours received a call that they had not even pulled in service bay. no service performed. Service associate said might give it a go in afternoon. Since I had lost 1/2 day waiting for a 2 hour service, no service took place I requested my car back. It Took some time about 15 minutes to find car and return. The service manager said he would call when they could bring the car in again. I left. More
Truly the best experience I have ever had buying a car. Steve was amazing! Everyone should follow his model of sales. He made us feel comfortable. The finance guy was awesome too! Don't remember his name b Steve was amazing! Everyone should follow his model of sales. He made us feel comfortable. The finance guy was awesome too! Don't remember his name but made us feel at home! Great job! More