Ira Toyota of Hyannis
Hyannis, MA
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Camry Purchase Russ Klabouch was very helpful with our purchase of a new Camry. We looked over a number of cars and with Russ' s help found the car we wanted at a pr Russ Klabouch was very helpful with our purchase of a new Camry. We looked over a number of cars and with Russ' s help found the car we wanted at a price we could afford. More
Mostly great. I truly want to thank Hyannis Toyota for making my purchase of a 2007 Jeep Grand Cherokee a very enjoyable experience. Jason my sales man went out of I truly want to thank Hyannis Toyota for making my purchase of a 2007 Jeep Grand Cherokee a very enjoyable experience. Jason my sales man went out of his way to pretty much cater to my every wish regarding getting this purchase done. Lori your paperwork guru made a very boring and tiring experience almost seem fun. The effort put forth by Lori, Jason, and the greeters thankfully outshine the non effort given me by Fred the manager who basically told me he had no more time to give me regarding my bid on the Jeep I bought today and that he was done talking to me. He walked away from me and left me wanting to just walk out the door with my meesly $14,000.00 offer. Anyway, I love Toyota and would recommend you to my many friends but you have to reign in Fred. thank you, Joe DiNallo More
Great Experience J.R. Riley went above and beyond to close the deal. He also made sure all my questions were answered. He was a pleasure to work with and would absolut J.R. Riley went above and beyond to close the deal. He also made sure all my questions were answered. He was a pleasure to work with and would absolutely recommend him. More
BEST SALESMAN IN MASS. I drove from Blackstone MA because the deal I got from JR Riley was the best deal I got in MASS and he was the best person to deal with. Thank you so I drove from Blackstone MA because the deal I got from JR Riley was the best deal I got in MASS and he was the best person to deal with. Thank you so much and I will never go anywhere for a car ever again besides TOYOTA of Hyannis. More
I LIVE IN FOXBORO BUT I SERVICE MY CAR IN HYANNIS TOYOTA Last year in May I bought a Camry SE from JR Riley and he was by far the Best car salesman I have ever encountered. It doesn't stop there because now Last year in May I bought a Camry SE from JR Riley and he was by far the Best car salesman I have ever encountered. It doesn't stop there because now I service my car in Hyannis even though I live in Foxboro. So not only do they have great salesmen, Hyannis Toyota also has great service professionals. Meaghan Hughes was a breath of fresh air and an absolute delight the day I brought my car in for service. It is hard to find friendly and polite customer service these days but Hyannis Toyota has found a star in Meaghan. Usually when I go to other dealers they try to push other services for your car that you don't need but Meaghan was professional and did not push extra services for my car. I would recommend buying and servicing your car at Hyannis Toyota because they truly hire great employees. More
Thank you for the great deal that you gave me on my 2013 toyota prius. Know one in New England could be the price and service. There was know stress it was as easy as eating a apple. Thanks again John C. toyota prius. Know one in New England could be the price and service. There was know stress it was as easy as eating a apple. Thanks again John C. From North Adams massachusetts . More
2014 Prius I first went in to look at both RAV's and the 2014 Prius… J.R. Riley spent a good deal of time with me, answering all of my questions and going on sev I first went in to look at both RAV's and the 2014 Prius… J.R. Riley spent a good deal of time with me, answering all of my questions and going on several test drives. After almost 2 months of going to several different dealerships in the area, trying to decide between AWD and mileage… I wound up buying my Prius! And, I love it!!! J.R. was really wonderful to work with… affable, patient, and incredibly helpful through it all! I would highly recommend J.R. Riley and Hyannis Toyota to all of my friends and family. More
My recent experience J.R. was truly exceptional in providing information, allowing me to review several cars before making my choice, and in giving me the kind of terrific J.R. was truly exceptional in providing information, allowing me to review several cars before making my choice, and in giving me the kind of terrific personalized attention I would imagine all customers want. I truly appreciated his professionalism, his humor and his ability to make this buying experience an excellent one! More
We had previously purchased a Camry from this dealer and We had previously purchased a Camry from this dealer and sorry to say had an accident and it was totaled. We went back to the salesman who had sold We had previously purchased a Camry from this dealer and sorry to say had an accident and it was totaled. We went back to the salesman who had sold us the previous Camry and he was so very GOOd to deal with. He did every thing that was needed in a short time and when I came back to pick up the car, he was very attentive and knew his vehicle and also knew that I needed all the consideration at this time as my husband was in the hospital (from the accident) and I had to handle all the business end of it. His name is Jeremy Holzworth and there would be no hesitation to recommmend him to anybody. He aims to PLEASE!! As we had done business with this dealer for years on our 10 year old Prius we were ALWAys impressed with this department. However one little glitch was when I took the new Camry back for 2 extras we had ordered for the car, one was done in very good time but the special floor mats we had ordered were thrown in the trunk and I was told they don't install them.. It would seem to me that a customer that had just bought a second vehicle from them and who had the previous car serviced for years, that it would not have inconvenienced then that much. I am 85 years old and with my husband in the hospital it certainly would have made me very appreciative of their service department. When I told Jeremy the salesman about it , he told me to bring it in and he would install them. KUDOS to Jeremy. Previous to this I had writtten a glowing report about their service dept and especially Karen Judge. Yes I would go back to them again because except for this oversight I still think they are the best dealership I have ever been to. More
It is a genuine pleasure for me to tell you about the extraordinarily superior treatment my wife and I experienced when we traded in our 2012 Avalon and leased a 2014 Avalon at the Toyota Dealership in H extraordinarily superior treatment my wife and I experienced when we traded in our 2012 Avalon and leased a 2014 Avalon at the Toyota Dealership in Hyannis, Ma. From the moment we walked in the door we were made to feel that we were more than just "customers" but respected human beings. The sales associate who handled our transaction was Tim Fenney, a young man who could not have been more personable as well as professional. We were completely at ease by his engaging manner of explaining all of our options, and his knowledge of Toyota products was truly remarkable, We never felt the slightest bit pressured nor were we forced to "haggle" in order to receive what we felt was a very fair deal. Since the model my wife wanted was not in the Hyannis inventory, it had to be obtained through another dealership. I think it was indicative of his dedication to the company that Tim came in for several hours on his day off (which was when the car was delivered) to explain all the features to my wife. He was really great. In addition to our delightful experience with Tim, Rob Iodice did an exemplary job of handling and explaining the legal and technical details of our transaction. His clear and lucid explanation made what can be a confusing and difficult aspect of the process understandable even to me. A true professional. I would be remiss if I did not congratulate you on having one of the best managers I have ever had the pleasure of meeting. Bryan Scarpellini was not only exceptionally charming and genuinely interested in assuring that we would be completely happy with our car, but he went the extra mile in locating the precise model that my wife wanted. You should be proud of him. All in all, our experience from start to finish was unparalleled . Not only do you have the best product on the market, but if Hyannis Toyota is typical, your dealerships are tops as well. Sincerely, Bill McWilliams More