Ira Toyota of Hyannis

Buying experience Buying experience was smooth,no pressure. Very courteous and professional staff.They listened and addressed all my questions and concerns. Best car bu Buying experience was smooth,no pressure. Very courteous and professional staff.They listened and addressed all my questions and concerns. Best car buying experience I have had in a long time. More

Very intelligent helpful people Brittany was very well informed and willing to work with me to find exactly what I was looking for. My needs were a bit off of the beaten path, and sh Brittany was very well informed and willing to work with me to find exactly what I was looking for. My needs were a bit off of the beaten path, and she had the patience to find what I was looking for at a fair price. Her manager stood behind her as well. Highly recommend Hyannis Toyota for your next car or truck purchase. More

Great Experience My Salesman was Jim Renegan. He was excellent. I contacted him via email regarding the car I wanted to buy and he got right back to me. I set up an ap My Salesman was Jim Renegan. He was excellent. I contacted him via email regarding the car I wanted to buy and he got right back to me. I set up an appointment to test drive the car and the rest is history. The finance manager, Alex Salcedo was also great to deal with. I would highly recommend this dealer More

Mixed bag I brought my 08 Tacoma in for a warranty frame replacement. It took a long time (not the dealership's fault). But, I brought the truck in while there I brought my 08 Tacoma in for a warranty frame replacement. It took a long time (not the dealership's fault). But, I brought the truck in while there was still salt on the roads. They never ran it through their car wash, they just left it to rust. As a result of this, my brake rotors were VERY rusty.they "polished" the rotors. It was easy to feel there was a lot of metal taken off the rotor. When I went to drive it, the brakes were VERY mushy. I had to press the pedal almost to the firewall before they would start to work. It felt VERY unsafe. I told them about it. They said they would take care of it. They replaced a caliper. The brakes felt EXACTLY the same. I do not feel safe in the truck. They had 2 tries to make it right, and failed. I do not feel safe bringing it back to them to fix, so I will pay my regular mechanic to replace the rotors and pads, as Hyannis Toyota should have done in the first place. On the other hand Dan in the Rental Department was absolutely top notch. He was very helpful to me throughout the experience. More

Great Service Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission repla Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission replacement). They dealt with Toyota regarding warranty which meant I did not have that hassle. Free shuttle was great. Would definitely recommend. Would also buy my next vehicle here. More

Hyannis Toyota is a 5 star dealership i just leased my 2nd vehicle from Hyannis Toyota, and both times I had exceptional service working with Tim Fenney. Tim took the time to listen, and h i just leased my 2nd vehicle from Hyannis Toyota, and both times I had exceptional service working with Tim Fenney. Tim took the time to listen, and he delivered exactly what I was looking for. The price, the options, the color, ............everything. And, for various reasons, I couldn't get to the dealership, this past time, to seal the deal , so Tim took care of everything over the phone for me. Seriously....... the best service! So Thank You Tim, and Hyannis Toyota!! I am a loyal customer for life..............Nancy Cardoza P S..... I love my new RAV 4 More

Excellent Service Especially for Nantucketers Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone an Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone and text to all of our questions and concerns. He understood the challenges of living on Nantucket and purchasing a vehicle off island. He went above and beyond to make the experience smooth and easy. I look forward to purchasing another vehicle from him in the future. Service at this dealership is also excellent. We had our old model fixed there before and they were very helpful, friendly, and gave us a loaner while it was in the shop. You can't ask for better service! More

A dealership that goes the extra mile! This is the second time I've gone to Hyannis Toyota for my new car and I wouldn't go anywhere else! The dealership is professional, efficient and make This is the second time I've gone to Hyannis Toyota for my new car and I wouldn't go anywhere else! The dealership is professional, efficient and makes the car buying process easy! Walking in the door you are immediately greeted by Carol at the front desk. She is friendly, super helpful and makes you feel right at home. Tim Fenney is the best salesperson I've ever worked with. He's knowledgable, dependable and super helpful. He makes the car buying experience relaxed and easy. Tell him what you want, he'll get it! He takes the stress out of buying a car and he goes the extra mile to help in any way he can. Robert the finance manager was excellent too. I felt that all of the "fine print" was explained clearly and he was personable and knowledgable as well. He too went the extra mile for me. When you are a mom wrapping up a sale and the school bus is coming, there is no time to wait! I was beyond amazed how quickly everything was done.. Tim was actually running to get my tank filled and have me home to get my daughter just in time. At Hyannis Toyota you are well taken care of! See you all in a few years I hope! More

Most relaxing purchase of used car. Marc Issac Howard had an abundance of patience for senior, Roberta Moore. He took much time so she understood whole process. Wonderful experience in p Marc Issac Howard had an abundance of patience for senior, Roberta Moore. He took much time so she understood whole process. Wonderful experience in purchase!! More