Ira Toyota of Hyannis

A great visit as usual! I was able to schedule an immediate and convenient appointment. The service was quick and thorough! I appreciate the kind and friendly employees and a I was able to schedule an immediate and convenient appointment. The service was quick and thorough! I appreciate the kind and friendly employees and atmosphere. More

Purchased a certified used car. The process was smooth with no worries at any point. The salesman, J. R. Riley, took all the time we needed to make sure it was the car we wanted and The process was smooth with no worries at any point. The salesman, J. R. Riley, took all the time we needed to make sure it was the car we wanted and were comfortable with. Any and all questions were answered promptly and completely. The whole team worked seamlessly together making for an overall pleasant transaction. This is not my first Toyota and will not be my last, but all my cars will be purchased at Hyannis Toyota as they treat you like family, not just another sale. That alone is worth the trip but the rest of the dealership from sales to service is truly outstanding in their resolve to put the customer first always!! I cannot say enough good things about the entire staff and the way they respect you. Saying Thank You after all they do just seems a little inadequate but they’ve earned it! THANK YOU!! More

Still Love Hyannis Toyota I love the new valet parking! It was raining, I couldn't find a parking spot, and had circled the lot once already; then I saw the attendant and he of I love the new valet parking! It was raining, I couldn't find a parking spot, and had circled the lot once already; then I saw the attendant and he offered to park it for me. I wasn't sure if I should have tipped him tho. Then my favorite morning show was on in the lounge (thanks!) Then my vehicle was done sooner than promised- that was nice. The representative came out and THOROUGHLY explained to me exactly what was done, and advised me. I especially appreciate the completeness of that explanation. The cashier wasn't the friendliest person. I was trying to ask her a question but she seemed to talk right over me, maybe in an effort to keep the line moving?? but to me that was no excuse. Thus the 4- and not 5-star rating. (That question was answered when I received this survey) This is the second vehicle I have acquired from Hyannis Toyota in 18 years and I love them bcuz I can depend on them to Last, and I appreciate that! More

New tires purchase Excellent service, Justin, the service team member, went above and beyond to make my new tires purchase as convenient as possible (due to my family ci Excellent service, Justin, the service team member, went above and beyond to make my new tires purchase as convenient as possible (due to my family circumstance) and informed me about the progress throughout the day. He reached out to me with the quote during the promotional month and beat other competitors’ quotes. More

20000 mile service. I arrived a few minutes early and they finished a few minutes earlier than expected. They briefed me on what the results were and scheduled my next ap I arrived a few minutes early and they finished a few minutes earlier than expected. They briefed me on what the results were and scheduled my next appointment. More

Excellent service Jack is a pleasure to work with- honest, friendly and efficient. He is knowledgeable and got me the car I? wanted at the best deal possible. Highly re Jack is a pleasure to work with- honest, friendly and efficient. He is knowledgeable and got me the car I? wanted at the best deal possible. Highly recommend. More

Excellent service Always had excellent service working with Meghan Hughes along with Matt & Brian. Would absolutely recommend this dealership to friends and family and Always had excellent service working with Meghan Hughes along with Matt & Brian. Would absolutely recommend this dealership to friends and family and do so on a regular basis. More

Great service at 5 K maintenance Easy to schedule and quick service....explained procedures and status of all car parts...very thorough! All departments friendly and professional....t Easy to schedule and quick service....explained procedures and status of all car parts...very thorough! All departments friendly and professional....third vehicle through this dealership More

Great experience!!! Having my Highlander serviced at Hyannis Toyota has always been a pleasant experience. The service advisors are awesome. Yesterday, I had Karen Judge Having my Highlander serviced at Hyannis Toyota has always been a pleasant experience. The service advisors are awesome. Yesterday, I had Karen Judge and she was sweet—polite—and very knowledgeable. All this awesomeness starts at the top—Bryan Scarpellini, you have a great operation hear. More

Excellent customer service! This service department is the best on cape! I got an oil change along with new brakes and it was a very quick job, thank you! Keep up the great w This service department is the best on cape! I got an oil change along with new brakes and it was a very quick job, thank you! Keep up the great work! More