Ira Toyota of Hyannis

I love Hyannis Toyota! I have a fifteen year relationship with this dealership-bought two cars and have had service work done there forever. I highly recommend Jack Maloney I have a fifteen year relationship with this dealership-bought two cars and have had service work done there forever. I highly recommend Jack Maloney in sales and the whole service department is great! More

A fun and comfortable experience The sales team that we worked with was friendly and conscientious. They listened to our needs and we got the vehicle we wanted including a great pric The sales team that we worked with was friendly and conscientious. They listened to our needs and we got the vehicle we wanted including a great price for our trade in. On the day we arrived at the dealership to purchase our highlander we were under a time constraint. The sales team got a through the process without any stress or glitches. They were there to meet our needs during a busy end of month we would recommend Hyannis Toyota for anyone looking for a stress free experience! More

Buying experience Buying experience was smooth,no pressure. Very courteous and professional staff.They listened and addressed all my questions and concerns. Best car bu Buying experience was smooth,no pressure. Very courteous and professional staff.They listened and addressed all my questions and concerns. Best car buying experience I have had in a long time. More

Very intelligent helpful people Brittany was very well informed and willing to work with me to find exactly what I was looking for. My needs were a bit off of the beaten path, and sh Brittany was very well informed and willing to work with me to find exactly what I was looking for. My needs were a bit off of the beaten path, and she had the patience to find what I was looking for at a fair price. Her manager stood behind her as well. Highly recommend Hyannis Toyota for your next car or truck purchase. More

Great Experience My Salesman was Jim Renegan. He was excellent. I contacted him via email regarding the car I wanted to buy and he got right back to me. I set up an ap My Salesman was Jim Renegan. He was excellent. I contacted him via email regarding the car I wanted to buy and he got right back to me. I set up an appointment to test drive the car and the rest is history. The finance manager, Alex Salcedo was also great to deal with. I would highly recommend this dealer More

Mixed bag I brought my 08 Tacoma in for a warranty frame replacement. It took a long time (not the dealership's fault). But, I brought the truck in while there I brought my 08 Tacoma in for a warranty frame replacement. It took a long time (not the dealership's fault). But, I brought the truck in while there was still salt on the roads. They never ran it through their car wash, they just left it to rust. As a result of this, my brake rotors were VERY rusty.they "polished" the rotors. It was easy to feel there was a lot of metal taken off the rotor. When I went to drive it, the brakes were VERY mushy. I had to press the pedal almost to the firewall before they would start to work. It felt VERY unsafe. I told them about it. They said they would take care of it. They replaced a caliper. The brakes felt EXACTLY the same. I do not feel safe in the truck. They had 2 tries to make it right, and failed. I do not feel safe bringing it back to them to fix, so I will pay my regular mechanic to replace the rotors and pads, as Hyannis Toyota should have done in the first place. On the other hand Dan in the Rental Department was absolutely top notch. He was very helpful to me throughout the experience. More

Great Service Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission repla Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission replacement). They dealt with Toyota regarding warranty which meant I did not have that hassle. Free shuttle was great. Would definitely recommend. Would also buy my next vehicle here. More

Hyannis Toyota is a 5 star dealership i just leased my 2nd vehicle from Hyannis Toyota, and both times I had exceptional service working with Tim Fenney. Tim took the time to listen, and h i just leased my 2nd vehicle from Hyannis Toyota, and both times I had exceptional service working with Tim Fenney. Tim took the time to listen, and he delivered exactly what I was looking for. The price, the options, the color, ............everything. And, for various reasons, I couldn't get to the dealership, this past time, to seal the deal , so Tim took care of everything over the phone for me. Seriously....... the best service! So Thank You Tim, and Hyannis Toyota!! I am a loyal customer for life..............Nancy Cardoza P S..... I love my new RAV 4 More

Excellent Service Especially for Nantucketers Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone an Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone and text to all of our questions and concerns. He understood the challenges of living on Nantucket and purchasing a vehicle off island. He went above and beyond to make the experience smooth and easy. I look forward to purchasing another vehicle from him in the future. Service at this dealership is also excellent. We had our old model fixed there before and they were very helpful, friendly, and gave us a loaner while it was in the shop. You can't ask for better service! More