Ira Toyota of Hyannis
Hyannis, MA
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Above and beyond From the first inquiry about the vehicle I was interested in to the hand shake when I drove away every step of the car (truck) buying process was 1st From the first inquiry about the vehicle I was interested in to the hand shake when I drove away every step of the car (truck) buying process was 1st class. Hyannis Toyota is well run and a professsionally run organization. 5 stars from me!! More
Service review From the minute I walked in the door, I was treated with utmost courtesy. I was able to receive a loaner car for the day,, which was fantastic! My se From the minute I walked in the door, I was treated with utmost courtesy. I was able to receive a loaner car for the day,, which was fantastic! My service advisors were well informed & explained everything throughly! I have had other experiences at other Toyota dealerships in the past, ,which were horrible. Hyannis Toyota is the best & I sing their praises all the time. More
Friendly and efficient From the appointment, to the service check-in, to the pickup of my vehicle, I encountered friendly and helpful employees. Meaghan, Brian and Barbara w From the appointment, to the service check-in, to the pickup of my vehicle, I encountered friendly and helpful employees. Meaghan, Brian and Barbara were all incredibly friendly. This was my first visit to this dealership because I read reviews on-line and I now I witnessed it first hand. Top notch!! Thank you More
Love Hyannis Toyota: Great Personal Attention! I really love the personalized service and professional attention to my car's maintenance issues. I appreciate being able to interact with the same se I really love the personalized service and professional attention to my car's maintenance issues. I appreciate being able to interact with the same service person (Kristin) and know that she is giving me fair and honest advice regarding same. More
Always positive. Courteous employees and customer friendly facility. I always look forward to taking my car in to Hyannis Toyota because the facility is clean and comf Courteous employees and customer friendly facility. I always look forward to taking my car in to Hyannis Toyota because the facility is clean and comfortable when waiting in the lobby. Great lazy boy chairs, coffee and computers available as well as magazines to pass the time. A peaceful environment! More
Easy no hassle Claude was a true professional who made the exchange so simple. From walking in to handing me the keys he was knowledgeable and pleasant to work wit Claude was a true professional who made the exchange so simple. From walking in to handing me the keys he was knowledgeable and pleasant to work with. He walked me over showed me and introduced me to the service dept. He also took the time to show me updates and changes from my 2015 rav4. More
Smooth Transaction TOOK LESS THAN AN HOUR AND A HALF. CHEY HUGHES VERY ACCOMADATING. PAPER WORK VERY EFFICIENT. CANT REMEMBER HIS NAME IT BEGAN WITH AN I, BIG FELLOW. TOOK LESS THAN AN HOUR AND A HALF. CHEY HUGHES VERY ACCOMADATING. PAPER WORK VERY EFFICIENT. CANT REMEMBER HIS NAME IT BEGAN WITH AN I, BIG FELLOW. More
Professional informative patient and understanding Working with our sales rep. Tim Fenney and our business manager Rob Iodice was a very pleasurable experience. Both worked very had to answer all our q Working with our sales rep. Tim Fenney and our business manager Rob Iodice was a very pleasurable experience. Both worked very had to answer all our questions and showed remarkable patience as we were trying to come to a decision. We had a distinct budget we had to stay within and they delivered. We really learned the advantages of leasing verses buying. We visited the showroom at least four times before finalizing the agreement and each time we were made to feel extremely comfortable. This is our second time leasing a vehicle through Hyannis Toyota and we specifically chose Tim as our first experience was just as pleasing. Hyannis Toyota should be very proud to have these gentlemen as their employees. More
Oil change The staff was so helpful explained everything they needed to do. Love going to Hyannis Toyota. They tell you what time your car will be done and it wa The staff was so helpful explained everything they needed to do. Love going to Hyannis Toyota. They tell you what time your car will be done and it was close to the time promised. More
Front brakes Parts in stock. Quick and effective repair. I also am a fan of the new text message updates and quotes. Overall pleasant experience from start to fini Parts in stock. Quick and effective repair. I also am a fan of the new text message updates and quotes. Overall pleasant experience from start to finish More