Back

Ira Toyota of Hyannis

Hyannis, MA

4.4
1,016 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

Directions

By Type

Showing 1,016 reviews

July 13, 2018

Not the same. Hyannis Toyota service department has changed. We find the employees are not as friendly They are actually a bit rude and short anytime you have call More

by Mkinne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 13, 2018 -

Ira Toyota of Hyannis responded

Thank you for taking the time to speak with me. I do apologize if we are not always able to provide you with an appointment as quickly as you would like. We do do our very best to try to accommodate everyone in a timely manner(although summer time does present certain challenges). We do have some new faces and they are still assimilating into our store so I again apologize if they do not seem as friendly. For the most part the service team is basically the same as they have always been. Thank you for reaching out. We very much appreciate your patronage and your time. Sincerely, Judy J. Customer Relations Mgr. Hyannis Toyota

July 13, 2018

First maintenence Service representatives were very friendly and helpful. My service waiting time was only 20 mins. Great service loved the waiting area too. Those chai More

by Mhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt O'Connell
July 11, 2018

Great experience! 5/5 Had a great experience! Craig was very helpful with the process and cared about making our transistion to our new car as easy as possible! More

by Patuscg0621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Kinney
July 08, 2018

Finally happy Jeremy and Tim over at Hyannis Toyota both helped me lease a brand new Camry. I went in blind and didn’t know how to go about any of it but they were More

by Jaredtalbot17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Jeremy Holzworth
July 05, 2018

Great service—friendly, prompt, knowledgeable! Very friendly, and knowledgeable. Prompt as well. Can’t ask for anything more! Had bagels and coffee while waiting, as well as TV. Offered ride hom More

by Mahesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Macedo
July 04, 2018

Hometown Toyota I am on my second Toyota being serviced in Hyannis and my 6th Toyota overall! Great sales staff, great service and accommodations while waiting make f More

by HytownCCguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
July 03, 2018

Jim Renehan is outstanding. See title. Jim was a pleasure to work with. He followed through on every request in a timely fashion. I’ve bought two cars at this dealership becau More

by Sjarvi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Renehan
July 02, 2018

Dans Toyota Experience Ivey Sgarione was amazing! Her customer service and attention to my needs was incredible. She had vast knowledge and expertise. I would recommend he More

by Missterdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivey Sgarione
July 02, 2018

The best car buying experience ever No hassle, great salesman, told him what I wanted, he didn’t have it on the lot but he found it. When it arrived he filled it with gas and went throu More

by Willdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
July 02, 2018

Another great visit! Meghan is always welcoming, knowledgeable and happy to help! This is a great facility, well run by Bryan Scarpellini. A bonus is a very comfortable wa More

by Whiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Meaghan Hughes
...
58
...