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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,079 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,079 reviews

March 16, 2019

Purchase of new vehicle Outstanding salesperson. Jeremy went above and beyond to ensure a pleasant satisfying experience at Hyannis Toyota. This was my first purchase with H More

by Mitchcumstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth
Mar 18, 2019 -

Ira Toyota of Hyannis responded

Congratulations on your new vehicle, Mitch! We are delighted that Jeremy left a great impression for your first visit to Hyannis Toyota. Thanks so much and we will see you again soon.

March 15, 2019

Great experience Absolutely the best customer service. Andrew Beard is easy to work with. They showed me all the information in the car and how to use the different th More

by Ivyrain
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
Mar 15, 2019 -

Ira Toyota of Hyannis responded

Customer service is our priority so we loved reading your review! It's fantastic that Andrew walked you through the features of your vehicle so that you'll be confident out on the roads. Thank you so much!

March 14, 2019

Great dealership I drive an hour to use this dealership. Courteous, helpful customer service and a super comfortable waiting area. Quick service and they keep you info More

by ablaisd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
Mar 15, 2019 -

Ira Toyota of Hyannis responded

It means the world to us that you drive an hour out to see us at Hyannis Toyota! We love that you can depend on our Service Team for excellent service, every time. We can't thank you enough!

March 13, 2019

Recall visit and oil change Brought my car in for an air bag recall and they suggested an oil change too. The place I have been bringing it to recently will change my oil, washes More

by Capemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Meaghan Hughes
Mar 13, 2019 -

Ira Toyota of Hyannis responded

Thank you for your feedback. I was able to pull your invoice and review it. Although we regularly mystery shop all of our competitors (Toyota dealers and independent alike) to ensure our pricing is in line with theirs despite using better quality parts, I would like to find out who is servicing a 7 qt 4Runner oil change with synthetic for $49.99 including a wash and vacuum so we can re-examine. I will be asking someone to reach out to you this afternoon to find out who that service provider is and I thank you for giving us the opportunity to continue to provide the best true value for our customers possible. - Bryan Scarpellini - General Manager - (774) 487-3341

March 09, 2019

Great Service and accommodating My 2017 Toyota Tacoma had a rubbing noise in the back when braking. After a test drive with the technician the noise was fortunately able to be duplic More

by chiggins928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cami, Renzo, & Meghan , Meaghan Hughes
Mar 11, 2019 -

Ira Toyota of Hyannis responded

It was our pleasure to assist you! It's fantastic that our team was able to diagnose and repair your 2017 Toyota Tacoma quickly. We are glad that you're safe out on the roads. Thanks for choosing Hyannis Toyota!

March 09, 2019

Efficient, timely and well done! Your service is as usual excellent! This is the 5th car we have bought and had serviced at your dealership and we have had no complaints, just consis More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember her name
Mar 11, 2019 -

Ira Toyota of Hyannis responded

Reviews like this one mean so much to us! We love that you've received five-star service from the Hyannis Toyota for years. Thank you so much for your loyal business, we are lucky to have you as customers.

March 08, 2019

Peaceful! Responsive staff, accommodating waiting area with comfortable recliner chairs, beverages and snacks and tables, shuttle service , excellent technician More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coleen
Mar 08, 2019 -

Ira Toyota of Hyannis responded

Cookie - It means the world to us that you take the drive out to visit us at Hyannis Toyota! We love that you can depend on our Service Team to take excellent care of your vehicle and that you are able to relax comfortably in the meantime. Thank you so much for the fantastic review. We look forward to serving you for years to come.

March 07, 2019

Fast and easy, comfortable waiting area. Karen is always friendly and helpful.. Always keeps me informed on what I need . service is always great, with no problems . would recommend them to e More

by Hubba1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Judy Johnson, Karen Judge
Mar 08, 2019 -

Ira Toyota of Hyannis responded

Thank you so much for the five stars! It's wonderful to hear that you can count on Karen for friendly service and to take excellent care of your vehicle. We will see you next time at Hyannis Toyota!

March 07, 2019

Great service. Same day appointment! My car suddenly went bad, and would not start, I had to jump start it. Hyannis Toyota set me right up with a technician. They went through the electri More

by Linseed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
Mar 07, 2019 -

Ira Toyota of Hyannis responded

It makes us so happy to hear that our team was able to help you out in a pinch and repair your vehicle. We also love that you got a discounted battery replacement. Thanks so much for posting about your experience! The team at Hyannis Toyota is here to help should any future issues arise.

March 05, 2019

Scheduled maintenance Received excellent service from Justin B. He was pleasant and explained everything to my satisfaction. He provided superb customer service. It is alw More

by Aeboncapecpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babs is always friendly and most pleasant, Meaghan Hughes, Justin Brandt
Mar 06, 2019 -

Ira Toyota of Hyannis responded

Thank you for coming to Hyannis Toyota for all your auto service needs! We are happy to hear that Justin provided five-star service during your latest visit. We really appreciate your feedback and look forward to serving you for years to come.

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