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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,016 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,016 reviews

November 16, 2018

My servic visit Bought our rav4 in for regular maintenance service. Was greeted right away and the work order was written. Meghan Hughes was my advisor what is so imp More

by Arobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin DeRosa , Meaghan Hughes
Nov 16, 2018 -

Ira Toyota of Hyannis responded

Thanks for trusting us with your Toyota RAV4! We're so glad it was in the capable hands of Meghan and our Service Team. We appreciate your five star review!

November 13, 2018

Re-call service This dealership was very accommodating to my tight schedule. And provided a courtesy drive from and to the dealership. I would strongly consider this More

by Zxc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Judge
Nov 14, 2018 -

Ira Toyota of Hyannis responded

Thank you for your five star review! We are so happy that the courtesy ride made your appointment more convenient. We'd love to see you again at Hyannis Toyota!

November 11, 2018

Fantastic best buying experience ever Jim Renehan was terrific went over the whole process great pricing treated us like king and queen and explained all options we are ecstatic about the More

by Gerry d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Renehan and Gino in finance
Nov 12, 2018 -

Ira Toyota of Hyannis responded

Gerry - Thanks for the fantastic review! It makes us so happy to hear that you had such an exceptional experience and were able to get a great price on your new vehicle. From all of us at Hyannis Toyota, safe driving!

November 10, 2018

Mixed bag The agent I dealt with was very positive with a pleasant manner, sadly the technician said he checked the cabin filter and said it was clean and it wa More

by burt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont remember
Nov 12, 2018 -

Ira Toyota of Hyannis responded

Hi Burt - As you may have seen from the testimonial board in our waiting room we strive for five star service so it is disappointing to read your feedback and the fact that we missed recommending the dirty cabin filter. I'd like to discuss further but I'm not able to find your information without your last name. Feel free to contact me directly at 774-487-3341 at your convenience. Thank you, Bryan Scarpellini, General Manager

Nov 12, 2018 -

Ira Toyota of Hyannis responded

Burt - As you may have seen from the testimonial board in our waiting room we strive for five star service so it is disappointing to read your feedback and the fact that we missed recommending the dirty cabin filter. I'd like to discuss further but I'm not able to find your information without your last name. Feel free to contact me directly at 774-487-3341 at your convenience. Thank you, Bryan Scarpellini, General Manager

Nov 13, 2018 -

burt responded

As far as finding my information do you have a lot of technicians who check off a dirty cabin filter as clean? The service agent ought to be selling cars, he had a very nice manner. A friend of mine had a poor sales experience, he went to Falmouth Toyota. For sales I will do the same. In 2014 when I bought the car the sales agent was good as it was with my friend who had leased two cars, THEN.,

October 29, 2018

Awesome Great place awesome prices and good sales men had all the paperwork don’t super fast thanks Hyannis Toyota great selection of cars and trucks More

by Badhawk14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chet
Oct 29, 2018 -

Ira Toyota of Hyannis responded

This is what we love to hear! From the entire Hyannis Toyota team, thanks for your review!

October 27, 2018

Ivelise Sgarione was very helpful throughout the whole exper Evelise was very knowledgeable and professional. She promptly followed up with calls and emails. Her customer service helped make my recent purchase a More

by AB123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivelise Sgarione
Oct 27, 2018 -

Ira Toyota of Hyannis responded

Your recommendation means the world to us. We are so happy to see that you and Ivelise had a great time working together to find your new car. Thank you for choosing Hyannis Toyota!

October 26, 2018

Jack is absolute best car salesman My 4th car I’m getting from Hyannis Toyota . Love Dave and Jack . They are most professional ppl in the car business . Best customer service period More

by Spas Marinkov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Moloney
Oct 27, 2018 -

Ira Toyota of Hyannis responded

Wow - thank you for coming back to Hyannis Toyota for a fourth car! We are honored to provide the "best customer service period!" Thank you for the fantastic review Spas!

October 19, 2018

New 4Runner Purchase I haven't bought a new car in 12 years, and I can't say enough great things about, Jim, Tim, and Seth. They were professional, courteous, knowledgeab More

by SEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Renehan, Tim Fenney, Seth Goldstein
Oct 22, 2018 -

Ira Toyota of Hyannis responded

Thank you for coming to Hyannis Toyota for your first new car in 12 years! We're so glad the experience was so positive and that our staff made the process a breeze. We really appreciate your positive feedback!

October 18, 2018

Mileage scheduled service on leased vehicle Everything went well,I only have one complaint; the free car wash is never working. Service was completed exactly when I was told it would be complete More

by Jude
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Arseneaux
Oct 18, 2018 -

Ira Toyota of Hyannis responded

Hi Jude! We're glad that your service was completed well and on time. We appreciate your feedback about the car wash. From all of us at Hyannis Toyota, thank you for your review!

October 18, 2018

10000 mile scheduled maintenance Expert knowledgeable employees, timely service, comfortable customer friendly waiting area. Free car wash offered at new on location car wash. Vehic More

by Dan Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Brandt
Oct 18, 2018 -

Ira Toyota of Hyannis responded

Dan - These are all things we love to hear! Thank you for sharing your experience so others can see what it's like to be a guest at Hyannis Toyota. We appreciate it!

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