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Ira Toyota of Hyannis

Hyannis, MA

4.5
1,099 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,099 reviews

March 22, 2025

David was knowledgeable, professional and personable! A very necessary chore went off well and smoothly. More

by robbinsbarbara55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nickerson
Mar 24, 2025 -

Ira Toyota of Hyannis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2025

Quick appointment made. Service was for warranty work and was completed in time promised. A shuttle service was scheduled to take me home and pick me up when car was finishe More

by jaynewilcox826
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 17, 2025 -

Ira Toyota of Hyannis responded

We are very pleased that your recent visit went so well! Thank you for recommending us others! We look forward to seeing you again! Marlaine Ruby Customer Relations Manager

Mar 19, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

Service rep was pleasant and thorough. Checked me in promptly after which I found a seat in the very comfortable waiting area. My car was serviced in less time than anticipated. Check out More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the young lady’s name
Mar 17, 2025 -

Ira Toyota of Hyannis responded

So happy that your recent experience with us went so well! We look forward to seeing you again! Marlaine Ruby Customer Relations Manager

March 14, 2025

By phone, text, and email I made appointment for 40,000 mile maintenance, saying we would WAIT. We arrived at appointed time, and they said we had to leave car for the day - mechanics were at lunch...After More

by Greg
Workmanship
Recommend Dealer
No
Employees Worked With
Service not sales
Mar 14, 2025 -

Ira Toyota of Hyannis responded

We are sorry about the issues you describe in your review. If you could provide more contact information, I would be happy to look into the concern. Sincerely, Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com

Mar 17, 2025 -

Ira Toyota of Hyannis responded

I do not have your full name or email, sir. If you would like to share, I will investigate your concern. Sincerely, Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com

Mar 17, 2025 -

Greg responded

Sure, what information would you like? I would guess you have my name and email, right? Should that be enough for you to track down the situation? Greg Bar

March 14, 2025

Great customer service from the second you walk in. Exceptional buying experience. Definitely recommended anyone looking to purchase a vehicle. More

by Bleep04.bp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Holzworth , Johnathan Brown
Mar 17, 2025 -

Ira Toyota of Hyannis responded

We are pleased that your buying experience went so well. We wish you many safe and happy miles in your new vehicle. Marlaine Ruby Customer Relations Manager

March 12, 2025

Great service and technical staff! Shuttle service drivers are excellent too and this service is of great convenience. More

by MDN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 15, 2025 -

Ira Toyota of Hyannis responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

Ira Toyota of Hyannis is FANTASTIC! I trust them implicitly with my cars, and will only go to them. Their customer service is top notch no matter what I have going on. They are respec More

by dragonfly3085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Guay, Meaghan Hughes
Mar 09, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2025

I have had two bad experiences with this dealer. One was a salesman who i was trying to lease a Rav4 hybrid but never finished deal. Second was recently brought a car in for service and was charged More

by Jgoldstein269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service not sales
Mar 05, 2025 -

Ira Toyota of Hyannis responded

I am sorry about the issues you have described and I would like to look into the situation but without a name or vehicle identification number, I have no way to find the information. If you would like to email me using the information below, I would be happy to investigate. Sincerely, Marlaine Ruby Customer Relations Manager mruby@iratoyotaofhyannis.com

March 03, 2025

Great service , knowledgeable and felt totally comfortable with their service ! Will definitely use them for all my service /mechanical needs More

by Easternwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Erdos
Mar 07, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Excellent service for maintenance. I have 3 Lexus RX 350’ and all have been serviced at Hyannis store. A pleasure to work with your teant More

by Steve Linsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 06, 2025 -

Ira Toyota of Hyannis responded

Hi Steve, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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