Ira Toyota of Hyannis
Hyannis, MA
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Service Department Pleasant and helpful staff in the service department. Great job setting expectation of time needed for work to be completed. Comfortable, spacious wai Pleasant and helpful staff in the service department. Great job setting expectation of time needed for work to be completed. Comfortable, spacious waiting area for patrons. More
Service They’re normally very good. But today I specifically asked to have the gas filter checked and replaced if needed. It was never brought up after I s They’re normally very good. But today I specifically asked to have the gas filter checked and replaced if needed. It was never brought up after I spoke to the girl who said she would write in on the work order. The last time I had service they said I would need to replace it. I didn’t realize it wasn’t checked and read the full report. This not the norm for this dealership. More
GREAT! FIFTEEN YEARS OF GREAT SERVICE AND GREAT PEOPLE . YOU CANNOT BEAT THE QUALTY OF THE 4 RUNNER AND THE HELP FROM RICK ARENEAUX AND KRISTEN O'CONNER ! FIFTEEN YEARS OF GREAT SERVICE AND GREAT PEOPLE . YOU CANNOT BEAT THE QUALTY OF THE 4 RUNNER AND THE HELP FROM RICK ARENEAUX AND KRISTEN O'CONNER ! More
Over and above A few weeks ago I had 4 tires replaced on my RAV 4. I was taking advantage of the "Buy 3 get 4th for $1" sale. I was without my phone in the late aft A few weeks ago I had 4 tires replaced on my RAV 4. I was taking advantage of the "Buy 3 get 4th for $1" sale. I was without my phone in the late afternoon for a few hours and the car was ready. It was also the last day of the sale. I got to my phone and it was 15 minutes after closing when Kristin O'Connor called to get my payment info. I thought I was out almost $200 because I thought I'd missed the sale. Thanks Kristin for going over and above! More
75,000 mile check up I made an appt for the 75,000 mile check up and yearly inspection for sticker. I was taken in on time and they finished early. The wait is always pl I made an appt for the 75,000 mile check up and yearly inspection for sticker. I was taken in on time and they finished early. The wait is always pleasant and the service excellent. More
Tundra service Fred was very helpful on everything I ask about my truck problem. Called me and told me about what’s the problem and can be fix in no time and the wor Fred was very helpful on everything I ask about my truck problem. Called me and told me about what’s the problem and can be fix in no time and the work they did was very quick . So happy about the result. More
Good service and price Hyannis Toyota was schedule to give me an oil change and tire rotation. However, they found a major problem with my steering wheel column. Despite the Hyannis Toyota was schedule to give me an oil change and tire rotation. However, they found a major problem with my steering wheel column. Despite the unexpected finding, they quickly gave me a loaner vehicle for free and finished the job the next day. The total price was under $200, very reasonable given the repair! More
Helpful and thorough service Service rep was thorough and helpful in explaining what went into a 33,000 mile service. Received progress call and opportunity to add items discover Service rep was thorough and helpful in explaining what went into a 33,000 mile service. Received progress call and opportunity to add items discovered. All and all a good experience. More
Jack Moloney Jack was friendly and knowledgeable. He did a great job listening to what we wanted and answered all of our questions. He gave us options and explain Jack was friendly and knowledgeable. He did a great job listening to what we wanted and answered all of our questions. He gave us options and explained each one and that ultimately helped us make a decision. More
Always accommodating and friendly Everytime I come here they are over the top friendly, always accommodating especially when they fit me in for a service when I forget to make an appoi Everytime I come here they are over the top friendly, always accommodating especially when they fit me in for a service when I forget to make an appointment. Love the staff. Love the service. More