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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,015 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,015 reviews

July 02, 2019

Service Department Pleasant and helpful staff in the service department. Great job setting expectation of time needed for work to be completed. Comfortable, spacious wai More

by rebquince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Hughes, Kristin O Connor
Jul 02, 2019 -

Ira Toyota of Hyannis responded

Thank you for the compliments of our team and facilities! We are thrilled that you can depend on Hyannis Toyota to take the best care of your vehicle. Hope to see you next time!

June 18, 2019

Service They’re normally very good. But today I specifically asked to have the gas filter checked and replaced if needed. It was never brought up after I s More

by B daley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 19, 2019 -

Ira Toyota of Hyannis responded

You're right - this is not normal for us and I'd like to apologize that we weren't on our A game. I'd like to make this right. Would you give me a ring when it's convenient? Thank you for your feedback, Judy Johnson - Customer Relations Manager - 774-487-3322

May 22, 2019

GREAT! FIFTEEN YEARS OF GREAT SERVICE AND GREAT PEOPLE . YOU CANNOT BEAT THE QUALTY OF THE 4 RUNNER AND THE HELP FROM RICK ARENEAUX AND KRISTEN O'CONNER ! More

by PD405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Karen Judge, Rick Arseneaux, Kristin O Connor, Justin Brandt
May 22, 2019 -

Ira Toyota of Hyannis responded

There is nothing we can say to thank you for your fifteen years of business! We are honored to have you as part of the Hyannis Toyota family. Safe driving!

May 22, 2019

Over and above A few weeks ago I had 4 tires replaced on my RAV 4. I was taking advantage of the "Buy 3 get 4th for $1" sale. I was without my phone in the late aft More

by psmello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin O Connor
May 22, 2019 -

Ira Toyota of Hyannis responded

And thank you for choosing Hyannis Toyota! I appreciate you mentioning the support you received from Kristin! See you next time.

May 15, 2019

75,000 mile check up I made an appt for the 75,000 mile check up and yearly inspection for sticker. I was taken in on time and they finished early. The wait is always pl More

by Marilyn1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Moloney, Kristin O Connor
May 15, 2019 -

Ira Toyota of Hyannis responded

Thank you for trusting us with your vehicle, Marilyn! We are happy to hear that your service appointment and inspection went smoothly and that you enjoyed your visit to Hyannis Toyota. See you next time!

May 15, 2019

Tundra service Fred was very helpful on everything I ask about my truck problem. Called me and told me about what’s the problem and can be fix in no time and the wor More

by Lasmariasmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gooreia
May 16, 2019 -

Ira Toyota of Hyannis responded

We are thrilled to hear that Fred assisted with having your truck fixed quickly. Thanks so much! If any future issues should arise, the team at Hyannis Toyota will be here to help.

May 02, 2019

Good service and price Hyannis Toyota was schedule to give me an oil change and tire rotation. However, they found a major problem with my steering wheel column. Despite the More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
May 02, 2019 -

Ira Toyota of Hyannis responded

It makes our day to hear that our team was able to repair your vehicle quickly and make sure that you are safe out on the roads. Thank you for posting about your experience at Hyannis Toyota! If any future issues should arise, we will be here to help.

April 26, 2019

Helpful and thorough service Service rep was thorough and helpful in explaining what went into a 33,000 mile service. Received progress call and opportunity to add items discover More

by Greg M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colleen
Apr 26, 2019 -

Ira Toyota of Hyannis responded

Hi Greg - We are so glad to hear that your service representative provided helpful service during your recent visit to Hyannis Toyota! Thank you so much for stopping by to leave us a review.

April 17, 2019

Jack Moloney Jack was friendly and knowledgeable. He did a great job listening to what we wanted and answered all of our questions. He gave us options and explain More

by godfreyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Moloney
Apr 17, 2019 -

Ira Toyota of Hyannis responded

All of us at Hyannis Toyota are happy to see this wonderful feedback about Jack! Thank you for your business!

April 12, 2019

Always accommodating and friendly Everytime I come here they are over the top friendly, always accommodating especially when they fit me in for a service when I forget to make an appoi More

by SHill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Judge, Rick Arseneaux, Meaghan Hughes, Jeff Macedo, Kristin O Connor, Brian Hickey, Joanna Golden, Justin Brandt, Matt O'Connell
Apr 12, 2019 -

Ira Toyota of Hyannis responded

We are so happy to hear that you can depend on the Hyannis Toyota team for friendly service! Thank you so much for the kind words and your repeat business. We look forward to your next visit with us!

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