Ira Toyota of Hyannis

Honest and reliable First tried Hyannis Toyota service some poor experiences closer to where I live (Marlborough, MA). They have always been courteous, responsive, and fu First tried Hyannis Toyota service some poor experiences closer to where I live (Marlborough, MA). They have always been courteous, responsive, and fully transparent about the work they recommend and why. On top of that, I find their prices reasonable. Nowadays I will drive 1,5 hours even to get a minor service there. More

I only wanted an oil change - the rep kept insisting on a 90k service despite I was 8k away and tried throwing a guilt trip that I would be out of sync with service. i am the customer and he did not listen. 90k service despite I was 8k away and tried throwing a guilt trip that I would be out of sync with service. i am the customer and he did not listen. I did only get my oil change but unhappy that they don’t listen and think that I have money growing in my wallet. More

Hyannis Toyota always does a great job on our 2012 Prius! It does it in a timely manner! I can either wait in their nice waiting room or they give me a ride to the mall! It does it in a timely manner! I can either wait in their nice waiting room or they give me a ride to the mall! More

Meagan Hughes is a rock star. She goes out and beyond what you expect to help Her clients and I very much appreciate her and Hyannis Toyota should too. Thanks so much for resolving my problem. what you expect to help Her clients and I very much appreciate her and Hyannis Toyota should too. Thanks so much for resolving my problem. More

This was the easiest purchase I ever made. The employees here are the best. Everyone was very courteous and helpful. I would recommend this dealership to everyone and I continue to buy here. The employees here are the best. Everyone was very courteous and helpful. I would recommend this dealership to everyone and I continue to buy here. More

the price. It is very expensive. At the end of the purchase, I was not satisfied with the purchase of a car. i don't intend to buy my next car with toyota. I didn't have a good experience. The seller purchase, I was not satisfied with the purchase of a car. i don't intend to buy my next car with toyota. I didn't have a good experience. The seller says how much it will be, the final amount. Before signing the papers More

We were loyal customers After having purchased multiple vehicles from this dealership we can no longer trust them. Their change in staffing over the past year has been notice After having purchased multiple vehicles from this dealership we can no longer trust them. Their change in staffing over the past year has been noticeably problematic. We used to service our personal and business vehicles and now won't step foot in the organization after poor responses to a problem this fall. They keep increasing and increasing their fees, a simple question sent to the manager Brian Scarpiellini about recent cost increases in October was never answered. The next time we brought a used Prius in they did a "mechanical check" and provided no documentation. We had our oldest Prius serviced here for 10 years and they couldn't keep track correctly of simple things like spark plugs. When we asked for records they refused to provide them for months on end. Mr. Scapriellini clearly does not care. More

We just bought our fifth car at Hyannis Toyota with the incomparable Jeremy steering us through the process. I love my new rocket ship Prius. incomparable Jeremy steering us through the process. I love my new rocket ship Prius. More

Good scheduling with email confirmation and reminders. Although I could have been charged $100 for trying to find an intermittent problem, I was not charged at all when they couldn't get the problem to re Although I could have been charged $100 for trying to find an intermittent problem, I was not charged at all when they couldn't get the problem to repeat. More

The service department is fantastic! Meghan and the crew work as a team. They are knowledgeable answering all questions honestly. They identified potential items that will need attention soon but don’t p work as a team. They are knowledgeable answering all questions honestly. They identified potential items that will need attention soon but don’t pressure you to “do it today”. It is always a pleasure to do business with Hyannis Toyota. They are the best! More