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Ira Toyota of Hyannis

Hyannis, MA

4.4
1,053 Reviews

1020 Iyannough Rd

Hyannis, MA

02601

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Showing 1,053 reviews

January 24, 2025

Well, when you have a 10:30 appointment you shouldn't have to wait an hour before they bring your car in. They need to work on those timing skills. I had another appointment at 11:30 close by but had to More

by ConstableRJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole and Steven
Feb 01, 2025 -

Ira Toyota of Hyannis responded

I’m sorry for the inconvenience and thank you for your feedback, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at Dlopes@iratoyotaofhyannis.com and let me see what we can do to make this right for you. Dennis Lopes General Manager Office: 774-327-6010 dlopes@iratoyotaofhyannis.com

January 22, 2025

Work excellent ! Nice people at front desk! I am 93 years young, car was done for pick up, More

by 4ucapecod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Leal
Jan 24, 2025 -

Ira Toyota of Hyannis responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2025

I’m perfectly happy with the work they do, the employees are very nice and helpful. More

by jennymac.spies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Jan 24, 2025 -

Ira Toyota of Hyannis responded

Hi, your satisfaction is our top priority. We look forward to your next visit! Take care!

January 21, 2025

Everyone on the staff from sales to service was knowledgeable and very professional. They went out of their way to be pleasant and accommodating. They knew the Toyota product thoroughly and could More

by marilyn.fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Kinney
Jan 22, 2025 -

Ira Toyota of Hyannis responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 18, 2025

Very nice dealer with nice people and a nice comfy waiting room to sit in More

by Jordan Sharlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moberg
Jan 19, 2025 -

Ira Toyota of Hyannis responded

Hi Jordan, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

Smooth checkin, efficient, delivered, completed on time! ! The check in at service desk smooth and they very knowledgeable!! More

by josephcotter113harry
Recommend Dealer
Yes
Employees Worked With
Colon
Jan 20, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

I stopped by for an inspection sticker and I was able to obtain one without any problem! More

by Psouza1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service scheduler
Jan 20, 2025 -

Ira Toyota of Hyannis responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

Keith was wonderful to my father and I and helped us up and above- staying late to make sure I was able to buy the Certified RAV4 I wanted, and going out of his way to meet us and have our mechanic look at More

by earlaliciaemily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Gonzales
Jan 18, 2025 -

Ira Toyota of Hyannis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

The service advisor described the expected work and costs. An additional item was identified and work proceeded after I approved. In the process of the repair, they broke a sensor for which I have to More

by labdoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 16, 2025 -

Ira Toyota of Hyannis responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (774) 327-6100.

January 13, 2025

Great service. Honored coupon. Will go back again. Free oil change. Paid for tire rotation. More

by Phrfect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Giampapa
Jan 16, 2025 -

Ira Toyota of Hyannis responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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