Ira Toyota of Hyannis

Excellent service for maintenance. I have 3 Lexus RX 350’ and all have been serviced at Hyannis store. A pleasure to work with your teant I have 3 Lexus RX 350’ and all have been serviced at Hyannis store. A pleasure to work with your teant More

Stopped in to see if I could get a sticker for my ‘24 VW Toas- Service department was above and beyond in helping me . Happy to help . So courteous, happy, treated me like I was special from beginning to Toas- Service department was above and beyond in helping me . Happy to help . So courteous, happy, treated me like I was special from beginning to end. Great experience. More

Took my car in for the 5,000 mile maintenance. It took 2 hours. My appointment was for 7:30am and I did that purposely to avoid the mid day and afternoon rush. They told me that I needed a new cab It took 2 hours. My appointment was for 7:30am and I did that purposely to avoid the mid day and afternoon rush. They told me that I needed a new cabin air filter and that it would cost between $60-$70. That’s insane. I can pay $10 for one and do it myself in 2 minutes. I wouldn’t even be as upset if they had changed my oil, but it was just a tire rotation, topping off my fluids and checking everything else. More

The young service person went out of his way to help us. We were very pleased. us. We were very pleased. More

Sales was 5-star. Craig was super professional and efficient. However, just had my first service (5k). Appointment was at 830am. Vehicle wasn't seen till after 9am. Wa Craig was super professional and efficient. However, just had my first service (5k). Appointment was at 830am. Vehicle wasn't seen till after 9am. Walk around visual and tire rotation - Really!? No oil change, no car wash and, more importantly, I called the service desk about an hour after I got home with a couple of quick questions. No answer (left a message) and no call back. VERY lame. The only reason they are getting 4 stars is because of the Sales staff. More

Great communication. Fast, efficient, reasonable pricing. I am happy with the service they gave me, Fast, efficient, reasonable pricing. I am happy with the service they gave me, More

Very helpful folks. Nicole in the Service Department was great. The shuttle service was also friendly and very helpful. Nicole in the Service Department was great. The shuttle service was also friendly and very helpful. More

If you have a few hours to spare. Had an appointment but told it would be 90 minutes for an oil change. More like 2 1/2 hours before completion. They do provide a car inspection a Had an appointment but told it would be 90 minutes for an oil change. More like 2 1/2 hours before completion. They do provide a car inspection and always find multiple problems. But we are talking about a dealership… All is good otherwise! More

Kenny was very helpful in getting me in for service. Car was fixed within a reasonable amount of time. Set me up for appointment for a recall issue. Car was fixed within a reasonable amount of time. Set me up for appointment for a recall issue. More

Amazing experience! Service was smooth and easy. See Kenny Guay you won't regret it! Service was smooth and easy. See Kenny Guay you won't regret it! More